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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

No.1 choice

I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Excellent - easy and straightforward claims

Really happy with the service. Free First Vet app calls are an amazing bonus, and my claim was dealt with quickly and professionally. Highly recommend! Reviewed on: 15th September 2020

Amazing insurance

We are so pleased with our insurance provided by Bought by Many! Thank you for the great service Reviewed on: 15th September 2020

Quick and great

Good value, had to make a claim and it was processed really quickly and efficiently. Reviewed on: 15th September 2020

Refreshing experience

I have to admit I was a little sceptical when I first took out insurance for our new puppy, premium fixed for life seemed too good to be true. True to their word, Bought by Many have not increased our premium despite a claim within the first year of cover. The claim process was simple and was settled promptly. I’m very happy to recommend BBM. Reviewed on: 15th September 2020

Excellent customer service

They were clear, precise and efficient in dealing with my enquiries. Provided a good range of options and then sent all documentation promptly. Reviewed on: 15th September 2020

Very supportive, and easy to use

We have been with Bought By Many for nearly 4 years. They have been a trusted provider through our dog's health care needs with supportive service, and clear updates. Their phone and online service is easy to use. The main reason I recommend BBM is because they always seem to really care and want to help regarding your pet. Reviewed on: 15th September 2020

First class customer service, price competitive and innovative pet insurance provider

Just this week i was left worrying about Brodie our cocker spaniel. Unsure whether to take him to our vets, i remembered the complimentary First Vet video service offered by BbM! It was a brilliant service. It provided peace of mind at.. 10 o'clock at night! I've been so impressed with the level of cover, premium style service offered at such a competitive price. I certainly plan to renew with BbM when my policy lapses in December. Reviewed on: 15th September 2020

Amazing!!

Great insurance company which provides amazing services for a reasonable price. It was easy and simple enough to do too. Reviewed on: 15th September 2020

Great service

Easy to claim and payment direct into your account Reviewed on: 15th September 2020

Good coverage, a little slow to pay out.

We took out cover for our Puppy, Georgie. We made a claim quite early on when we took Georgie to the vet. Bought By Many reimbursed us for the vet’s visit however it took a while and several phone calls for the money to come through. Reviewed on: 15th September 2020

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