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ManyPets: Pet insurance reviews

4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13418)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Excellent

5
Very quick response to phone calls Reviewed on: 15th October 2024

Vets that are always there for your pet

5
Each time I have had to use the vets for various reasons I have found them to be so professional, and always have Harley’s needs looked after. That are polite and very caring Reviewed on: 15th October 2024

The best Insurance for beloved elderly pet.

5
Excellent explanation of types of available cover for elderly pet with applied costs given by polite consultant.Regular aftercare support notices of promotions products and service offers.Recommended to others. Reviewed on: 15th October 2024

Some claims were easy and paid quickly.

4
Some claims were easy and paid quickly. Others were not so quick. Reviewed on: 15th October 2024

Very knowledgable staff.

5
Very knowledgable staff. Every option explained in full. Insurance claims paid out immediately .all queries answered in full. Our claim was paid direct to vet . Cheapest quotes the best insurance about at the moment excellent coverage for all breeds of dogs and other animals . Reviewed on: 14th October 2024

The three most important skills

5
Efficient service, polite & pleasant people, clear responses - what more can I say Reviewed on: 14th October 2024

Great value for money

5
Great value for money, with rebates for no claims. Reviewed on: 14th October 2024

Everything is Easy

5
Everything with Many Pets is easy, from transitioning from Bought by Many to making a claim. Reviewed on: 14th October 2024

Excellent customer service.

5
Excellent customer service. Really like the 20% discount on next year's policy providing no claims made Reviewed on: 14th October 2024

Insurance extras

4
The Vets app as part of the insurance was straight forward to use and quick to access. Reviewed on: 14th October 2024