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ManyPets: Pet insurance reviews

4.73
Based on 13,423 reviews, last reviewed 3rd Aug 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

You get what you pay for so I’m sticking with you.

5
I love the ease of submitting claims and uploading documents. Claims are paid promptly and if there is a delay it is usually due to a hold up with retrieving information from the vets office. I’ve had to claim quite a lot in my dogs first three years of life and this is reflected in the increasing cost of insuring her. But you get what you pay for so I’m sticking with you! Reviewed on: 15th October 2024

5 star pet insurance

5
Many pets has been easy to sign up to and easy to manage. Good communication and good prices Reviewed on: 15th October 2024

Nothing to complain about!

4
Nothing to complain about! Never made a claim.but seems reasonable value for money Reviewed on: 15th October 2024

Many Pets appears to be an insurer that does not ap...

5
Many Pets appears to be an insurer that does not appear to be a crooked pricing predator like the rest of the industry…. Reviewed on: 15th October 2024

All claims are easy to manage and paid back quickly...

5
All claims are easy to manage and paid back quickly Reviewed on: 15th October 2024

Regular updates on special offers always received.

5
Regular updates on special offers always received. Reviewed on: 15th October 2024

Excellent

5
Very quick response to phone calls Reviewed on: 15th October 2024

Vets that are always there for your pet

5
Each time I have had to use the vets for various reasons I have found them to be so professional, and always have Harley’s needs looked after. That are polite and very caring Reviewed on: 15th October 2024

The best Insurance for beloved elderly pet.

5
Excellent explanation of types of available cover for elderly pet with applied costs given by polite consultant.Regular aftercare support notices of promotions products and service offers.Recommended to others. Reviewed on: 15th October 2024

Some claims were easy and paid quickly.

4
Some claims were easy and paid quickly. Others were not so quick. Reviewed on: 15th October 2024