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ManyPets: Pet insurance reviews

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4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Highly Recommend!

5
BBM were very thorough and helpful when we had to make a claim for our puppy. Having already been slightly traumatised at what our puppy was going through, we also had to deal with the financial burden of this. BBM were so helpful and relieved any pressures we had. In addition the 24 hour access to a First Vet which comes with our policy has been a god send! They are so different from any other insurance company I’ve been with before and really pride themselves on helping their customers. They reached out to us on social media at one stage too and I honestly felt I was dealing with a friend than anyone else. As well as being incredible value for money and worth every penny spent, their customer service is fantastic. They have a customer for life with us and we would (and actively do) recommend them to everyone! Reviewed on: 15th September 2020
Kirsty's avatar
Kirsty

Highly recommended, minimal fuss

5
We've had Brought by many insurance for a couple of years and going into our third. We've haven't had any issues with them. Both small claims dealt with and paid ASAP. Highly recommended. Reviewed on: 15th September 2020
Helen Wavish 's avatar
Helen Wavish

Totally Pet & People focused

5
Their staff are so knowledgeable about Bought By Many and all its services.They are also very understanding,helpful and supportive during what is a distressing time for any pet owner.It gave me peace of mind that my pets are covered by them. I could focus on getting my pet home from the vets and tKing care of them. Thank you to the whoke team at Bought By Many! Reviewed on: 15th September 2020
stephanie allen's avatar
stephanie allen

Brilliant based on multiple claims!

5
Unfortunately I've had to claim many many times for my young dog running into over 20k of vets bills and Bought by many have always paid with no issues. I have recommended them to many people, they are fantastic and it's always good to have a review from someone who has truly used the insurance policy! Reviewed on: 15th September 2020
Natalie's avatar
Natalie

have no worries at all they are brilliant

5
when I first got my sofi my first months payment I had to make a a claim it was nearly £400 and no quibble the just paid it , also their customer service is brilliant they make you feel at ease . Reviewed on: 15th September 2020
catherine dryland's avatar
catherine dryland

In the loop 24/7

5
Owning your first pet is scary enough without the worry of last minute trips to the emergency vets and a Global pandemic. Like any new (pet) Mum, I panicked for my puppy as well as the unknown bill amounts. Thankfully, I prepared for this moment and got my insurance through Bought By Many, who with one quick online form was able to process my claim. I was kept in the loop throughout the whole process and they do all the messing/chasing around vets for you. Couldn’t be happier with my choice of insurers. I’m glad someone has Chester’s best interests in heart too. Thank you Reviewed on: 15th September 2020
Hayleigh Charlotte's avatar
Hayleigh Charlotte

Great Insurance

5
Very competitive price and offers the best insurance around. Reviewed on: 15th September 2020
Jenni Harlow's avatar
Jenni Harlow

Fast and fair

5
Bought by many has developed a very straight forward method of making on line claims, they respond quickly - no need to chase and their deductions are in line with the terms I had agreed to in my policy. My puppy did not have a great first year health wise so I had some experience with claiming. I'm hoping this will be better year for him! Reviewed on: 15th September 2020
Tessa Hopkins's avatar
Tessa Hopkins

Great company

5
Not had to make a claim thank goodness but when I signed up to be with bought by many it was an easy process to do and very good value for money. I was recommended to go with bought by many from a family member Reviewed on: 15th September 2020
J E's avatar
J E

Cannot Fault

5
I have been unfortunate that my dog has a bad skin condition relying on monthly courses of tablets. BBM have been absolutely brilliant dealing with the claims in a timely fashion and keep you updated all the way via text and emails. When I have had to call them they have been outstanding in dealing with any matters. Reviewed on: 15th September 2020
Liz Morrison's avatar
Liz Morrison

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