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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Excellent

5
Although I haven't been with them long, they were quick and so easy to navigate the registration process. Reviewed on: 15th September 2020

Great company

5
Fab company and would definitely recommend Reviewed on: 15th September 2020

Best Insurer Ever

5
Bought by Many is the best insurer I have ever used. BBM deals with everything in an efficient and effective way, often directly with the vet without my having to be involved at all. I don’t hesitate to highly recommend BBM. Reviewed on: 15th September 2020

Nice and easy

5
Have not needed to claim and hope not to ln years to come but I have peace of mind that it is there Reviewed on: 15th September 2020

Perfect Customer Service

5
I have (unfortunately) had to put several big claims in for my Rhodesian Ridgeback puppy, and I have received nothing but excellent customer service. With all that she went through, it was quite an emotional and stressful time, and I couldn't be more thankful for how Bought By many handled my claims. Reviewed on: 15th September 2020

Fantastic service

5
I had to make a claim last year and couldn't fault the seamless, rapid resolution of my claim. The customer service is second to none and I was grateful to speak to someone friendly who made the entire process easy. I didn't need to fill out any forms and my vet was paid direct. My premium has remained the same and I have total confidence in the company. I have regular emails with interesting and essential information and also appreciate the free canine first aid course they organised which I've been doing online. On present performance I wouldn't use any other company. Reviewed on: 15th September 2020

Real peace of mind

5
Only had 2 claims with them but never had any trouble, and the online consultation you get as part of the package was a godsend during lockdown. I feel secure in the knowledge they will look after my dog all the way Reviewed on: 15th September 2020

Prompt abdckind respinse

5
New to this company and wanted to insure my kitten with her mum. This didn't seem easy with my existing pet details but Dan at Customer Services was excellent at sorting. Thank you Reviewed on: 15th September 2020

Standing in my shoes

5
They stood in my shoes all the way through the claims process. They were very clear in there communications and very fair. A stand out top quality firm, head and shoulders above the competition. Reviewed on: 15th September 2020

Best I could find

5
Have the most value and cover for the price after lots of searching Reviewed on: 15th September 2020

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