Smart Money People Logo

ManyPets: Pet insurance reviews

4.87
Based on 13,419 reviews, last reviewed 5th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026
Richard Stewart's avatar
Richard Stewart

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13419)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Very happy paw-rents!

5
Great to have access to First Vet for when our dog has issues out of hours, ManyPets were also very helpful with our last renewal and helped bring down the cost so that we could keep our cover. Always emailing with offers and competitions too, as well as helpful advice! Reviewed on: 3rd October 2024

Service and support are excellent but the costs soon...

5
Service and support are excellent but the costs soon build on renewals even for a very young healthy pet. Reviewed on: 3rd October 2024

Overall solid service

5
Got covered after cat had fleas. Really like having access to video vet service. Would be great if there were more coverage or support for preventative prescriptions like flea treatment Reviewed on: 3rd October 2024

Claim quickly sorted - no quibble

5
Had to claim on 2 occasions once each for Max & Mylo. All sorted extremely swiftly. Reviewed on: 3rd October 2024

I have not used the insurance service yet.

5
I have not used the insurance service yet. But the customer service was very helpful while I set up my account & plans. Reviewed on: 3rd October 2024

They’re open, transparent and hassle free.

5
They’re open, transparent and hassle free. I missed my payment on auto renewal they put on my old plan Reviewed on: 3rd October 2024

Value for money Insurance for Petowners

5
We have had nothing but GOOD from Many Pets Reviewed on: 3rd October 2024

Best pet insurance I’ve been with, they have a 24/7...

5
Best pet insurance I’ve been with, they have a 24/7 vet appointments included with your plan and it was fantastic! We spoke to someone instantly. Not to mention the price Is 10 times better than any other company we’ve used, and you get more for your money if something was to go wrong with your pet. Reviewed on: 3rd October 2024

Only needed it once and had a good experience

5
Only needed it once and had a good experience Reviewed on: 3rd October 2024

Good customer service and prices

5
Great when I've needed to contact them, insurance is clear on what it provides. Good levels of cover provided. I went for the cover that you get some money back if you don't claim that year. There was an error with the messages regarding claiming but the customer service was excellent. Thankfully haven't needed to claim for my dog but I have heard good reviews from friends and family. Reviewed on: 3rd October 2024