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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

No.1 choice

I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Competitive, flexible pricing

We are new customers and as yet have not had to make a claim. Based solely on our purchasing experience they have a very good website, easy to obtain and adjust quotes. Our policy was the cheapest and also the best cover we could find. Reviewed on: 15th September 2020

Great service

Took out policy when he was 12 weeks old. After 1 year my payments went down Reviewed on: 15th September 2020

Fab so far

Got lots of recommendations very happy so far Reviewed on: 15th September 2020

Great service!

I researched insurance companies for my labradoodle, I contacted BoughtByMany about a couple of queries who put my mind at ease. I have unfortunately had to claim against my policy and, even through these unprecedented times, I was kept up-to-date with my claim and it was settled well within the timescale. Have recommended to friends and family. Reviewed on: 15th September 2020

Fantastic Insurance with added benefits for your pooch

Customer journey online was super easy/friendly to use and the payment per month is reasonably & competitive. I have already used your free Vet consultation service with your partner which I loved and have also bought food from your partner tails.com. It was great to get a voucher for this through my insurance. Thank you Reviewed on: 15th September 2020

Great insurance company couldnt fault

We have had an excellent customer service experience so far with Bought By Many. Love the FirstVet addition on our policy where we have 24/7 access to vet advice. Highly recommend! Reviewed on: 15th September 2020

All round excellent service

This is my second year with the insurer and this year it has been worth every penny. I have used the online vet service as a guide weather I need to take the dog to the vet. When I have needed to make a claim I have called and they have processed with ease. Emails and texts have been received keeping me updated. The second claim I processed this on line and again was very straight forward. They deal direct with the vet obtaining bills and there is nothing else for you to do! Money is received promptly. You can view your claim online as well. Staff are very helpful if you need to call. Great service. Reviewed on: 15th September 2020

So simple to sign up .

very efficient, and there always support or an online vet if you have questions. Bought by many is widely accepted, competitive priced and great ! I recommended it to many people who are delighted ! Reviewed on: 15th September 2020

Good value cover

When my puppy fell seriously ill not long after purchasing a policy Bought by Many took the worry of treatment costs away from us. Definitely recommend Reviewed on: 15th September 2020

Easy claim process - quick settlement

We take out pet insurance in the hope we will never need to claim on it. After what was probably a fight one of cats developed an abscess. This was treated by the vet but it was not healing so it needed an operation to clean it out. All traumatic but the BBM online claim process was very straightforward even though it was the first time I have used it. I then received texts and emails to keep me informed with the progress of the claim and it was settled in a couple of weeks. So I am pleased to leave a positive review from this positive experience. Reviewed on: 15th September 2020

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