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ManyPets: Pet insurance reviews

4.73
Based on 13,423 reviews, last reviewed 3rd Aug 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

No.1 choice

5
I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Best for seniors !

5
Best for seniors, all insurance gets expensive as your dog enters it senior years but I have found bought by many , very reasonable and easy to use Reviewed on: 15th September 2020

Highly recommend this company

5
We unfortunately needed to make a claim because our dog became lame. Because bought by many processed our claim quickly and emailed regular updates it meant we could focus on Lily getting better. Thank you for the peace of mind. Reviewed on: 15th September 2020

Excellent customer service!

5
Claims are processed very quickly, the whole process is very easy / hassle free. Customer service is excellent, insurance offers fantastic value to price paid. Highly recommend. Reviewed on: 15th September 2020

Great

5
Good price. Access to video vet has been very helpful Reviewed on: 15th September 2020

BBM turned it around and left me smiling

5
Intially my claim was very slow and this was understandable during covid. When I needed my claim to be paid before a credit card bill BBM spung into action and didn't let me down and I was paid before causing any issues with my cash flow. Reviewed on: 15th September 2020

Great company and customer service

5
We have had to claim once process was very easy and vets paid directly Reviewed on: 15th September 2020

Really compassionate through a difficult time

5
I was a mess when my two fur babies died but could not have asked for more compassion from the lady who sorted my claim. She could tell I was finding it difficult to speak about the situation so offered other forms of communication and really made it easier for me. Reviewed on: 15th September 2020

absoulty brilliant service

5
very quick with the pet insurance lovely staff and excellent service by all Reviewed on: 15th September 2020

So far so good

5
I haven't needed to make a claim (and I hope I never do), so this is purely on ease of setting up and communication. Amazing. The free First Vest and the reviews were what swung it for me as price wise they were all about the same. Highly recommended. Reviewed on: 15th September 2020

Amazing

5
Always easy to get a hold of, never had a problem with them, will recommend to all friends and family Reviewed on: 15th September 2020