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ManyPets: Pet insurance reviews

4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Good cover for good money

3
The overall cover is good and the price is good. The claim took longer than expected. Good customer service on the phones. Reviewed on: 25th August 2020

Good company for support and information

5
Great price and range of different insurance option. Excellent support and payment when claiming. Good price for another years insurance. Reviewed on: 25th August 2020

very easy to speak

5
we have insurance both of our pets and were very happy we the way it was handled Reviewed on: 25th August 2020

EXCELLENT

5
I HAD A PROBLEM FINDING MY POLICY. I GAVE THEM A CALL AND WHILE ON THE PHONE EVERYTHING BEEN SEND IT TO ME ONCE AGAIN. THE PERSON WHO I SPOKE WAS VERY FRIENDLY AND VERY HELPFULL. I WOULD RECOMMENDED BOUGHT BY MANY TO EVERY PET OWNER. Reviewed on: 24th August 2020

Free vet advice is really useful

5
I couldn't get a appointment at my vet and wanted to double check my dogs weeping eye wasn't anything serious. I was given advice which helped until I could get a vets appointment giving me piece of mind. Reviewed on: 24th August 2020

First ever problem has been resolved

5
I have always had a fantastic experience with BBM. Had a claim rejected recently, but on appeal it was honoured. Customer service were very patient and although it took a while it was sorted. I'm relieved to be able to continue to recommend them. Reviewed on: 24th August 2020

Helpful friendly efficient

5
I would recommend them to anyone, doesn’t that say it all Reviewed on: 24th August 2020

Comprehensive cover and simple process

5
Found this to be the best cover for price. Peace of mind! Reviewed on: 24th August 2020

Good Insurance cover, easy claims process and fair price.

5
I chose Bought by Many as they offer a very good level of cover at a very reasonible price. The online reviews of BBM's customer service are also excellent. I was very surprised to find a "no excess" option offered, which is great for younger pets who are more likely to have minor problems rather than serious illnesses. This is my second year of cover with BBM and I have made two claims for minor issues for my cat. In both instances the claims were incredibly easy to submit via the website and they were settled directly to me very quickly. I had pet insurance previously with a top company and BBM outcompete them. Very happy to recommend BBM to everyone. Reviewed on: 24th August 2020

Best pet insurance I have had

5
I have been with Bought by Many for a number of years, but last year I had my first claim. They were great. They dealt with it all and paid directly really fast. I have had pet insurance since 1981 and this is the best. It knocks the spots off Pet Plan. Reviewed on: 24th August 2020

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