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ManyPets: Pet insurance reviews

4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Simple, straightforward and efficient

5
We changed cover for our six year old golden retriever to Bought by Many earlier this year having been unhappy with previous insurers over their exorbitant hikes in premium every year. The enquiry / purchase stage was very straightforward. Unfortunately we have just had our first claim ever for this dog. The claims process was very simple, efficient and settlement has been speedy. Obviously we are hoping not to have any further claims but feel confident that if we do it’s not going to be a hassle. We won’t know for a while what the impact will be at renewal. Reviewed on: 18th August 2020

Great Value for Money

5
Insurance cover is better than more expensive other companies. It was quick and easy to set up online. Reviewed on: 18th August 2020

User Friendly

5
Customer service is at a high standard and keep me up to date with all my policies and payments Reviewed on: 18th August 2020

Good Provider

5
Reasonably priced products, fair with age-weighting of pets, and good quality cover. Highly recommended! Reviewed on: 17th August 2020

Good value. Good cover.

5
Fixed for life policy for three pets with multi pet discount. Paid out for claim with no issues. Reviewed on: 17th August 2020

Never claimed, but they communicate well

5
I've never had to claim on my pet insurance with Bought By Many, but their communications are reassuring in that they seem like a responsive and competent insurer! Their video vet service - which I've also not had to use yet - is the cherry on top. Reviewed on: 17th August 2020

Claim made when my puppy was ill.

5
I was extremely impressed with the fast, sympathetic handling of my claim at a very worrying time. Reviewed on: 17th August 2020

Best insurer

5
We have had many pets over the years and as a result many different policy providers. Bought by Many has been by far the best, from customer service through to reasonable cover Reviewed on: 17th August 2020

Fab company

5
Been with BBM for over 3 years now and have never had an issue at all. The level of cover is great and price is competitive. Reviewed on: 17th August 2020

Excellent service.

5
We were very impressed by the speed in which the claim was dealt with and how helpful any phone conversations were when we called. Excellent service and cover. Reviewed on: 17th August 2020

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