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ManyPets: Pet insurance reviews

4.87
Based on 13,413 reviews, last reviewed 5th Sep 2025
400% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Check 1 star reviews and company’s finances and avoid This is probably the worst company I have ever dealt with. AVOID this company at all costs is my advice. We pay over £40 per month for a mixed bread 2... Read more Reviewed on: 5th June 2025
Erica M's avatar
Erica M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13413)

Never claimed, but they communicate well

5
I've never had to claim on my pet insurance with Bought By Many, but their communications are reassuring in that they seem like a responsive and competent insurer! Their video vet service - which I've also not had to use yet - is the cherry on top. Reviewed on: 17th August 2020

Claim made when my puppy was ill.

5
I was extremely impressed with the fast, sympathetic handling of my claim at a very worrying time. Reviewed on: 17th August 2020

Best insurer

5
We have had many pets over the years and as a result many different policy providers. Bought by Many has been by far the best, from customer service through to reasonable cover Reviewed on: 17th August 2020

Fab company

5
Been with BBM for over 3 years now and have never had an issue at all. The level of cover is great and price is competitive. Reviewed on: 17th August 2020

Excellent service.

5
We were very impressed by the speed in which the claim was dealt with and how helpful any phone conversations were when we called. Excellent service and cover. Reviewed on: 17th August 2020

Best Insurance Policy!

5
Bought by Many gives total peace of mind for our little furry friend. Had to make a claim on Christmas Day and they couldn't have been more helpful. Would highly recommend. Reviewed on: 17th August 2020

So far so good

4
Well not been with them long, but afew months in my dog lost her other eye and now is blind and bought by many is keeping me updated on insurance claim process, kinda worried it won't go through coz it's taking a minute But still a good company Reviewed on: 17th August 2020

Great company that does things differently !

5
Company that's puts customers and ethics first. Great website. Super-easy processes. Good articles and extra info about pets. FirstVet is a reassuring benefit - good to know it's there even though not had to use it yet. The discount deal on flea and tick treatments was really worthwhile. Reviewed on: 17th August 2020

Customer friendly company, value for money

5
Policy simple to understand and good value. Contact staff friendly and helpful. Reviewed on: 17th August 2020

Efficient and easy to claim

5
Hassle free claim without any unnecessary paperwork. Highly recommended. Reviewed on: 16th August 2020

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