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ManyPets: Pet insurance reviews

4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Amazing Pet Insurance

5
I switched to Bought by Many from another provider. When I had to make a claim they were helpful and professional. I liked the way they sent me frequent updates on my claim. Reviewed on: 15th August 2020

Very helpful and easy to contact

5
Bought by many provides a great service at good value for money. It's great that they provide a free video consultation with a vet which i found really helpful when my dog was unwell during the night. Reviewed on: 15th August 2020

The best when compared with the rest

5
The easiest and the most clear pet insurance currently available on the market. The dreaded T&Cs were clearly laid out and easily understood. Just on the basis of this fact I would recommend this company. Reviewed on: 14th August 2020

You'd be barking mad not to insure your pet with Bought by Many.

5
Have been very lucky and not had to make a claim ever. Our dog was taken very ill and was an in-patient over Easter: a very anxious time because of all the restrictions of the new lockdown restrictions. Making a claim with Bought by Many was the simplest thing ever; fill in a simple form on-line and a few days later get an email confirming payment. All things in life should be this easy! Reviewed on: 14th August 2020

Excellent service and policies

5
Unfortunately we’ve had to claim as our puppy has been diagnosed with elbow dysplasia but BBM have been great throughout and made the process of claiming as painless as possible. The staff seem to genuinely understand the anguish faced by pet owners when their pets are unwell or in pain. Our pup had the required surgery and is recovering well. Would definitely recommend. Reviewed on: 14th August 2020

Competitive and Professional.

5
No fuss and arrange tailored cover for your pets at competitive prices. Reviewed on: 14th August 2020

Totally amazing

5
My collie/cross spaniel Ruby was admitted to Lanford Hospital Bristol with a perforated colon, surgery was carried out and five days later Ruby was home.. Unfortunately complications arose and Ruby ended back in back in Bristol. Bought By Many were absoultely brilliant from the start the customer service and the constant updates were very reassuring. So immensley gIad I changed from Petplan, thank you. Reviewed on: 14th August 2020

Love them

5
They are really good value for money. Reviewed on: 14th August 2020

Value for money

4
I had been paying over £3000 a year for my dogs insurance. BBM has saved me over £1000/year. The first claim had taken longer to be settled while health checks and reviews of my dogs medical history were carried out. Hopefully the next (if there is one) claim will be settled quicker. I was kept Informed of what was happening by email and text and the website is easy to navigate. On the whole the experience has been positive. Reviewed on: 14th August 2020

No fuss pet insurance

5
very friendly and helpful staff takes the worry out of having pets Reviewed on: 14th August 2020

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