Smart Money People Logo

ManyPets: Pet insurance reviews

4.87
Based on 13,416 reviews, last reviewed 22nd Dec 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Takes an absolute age for ManyPets to credit 'Moneyb... Takes an absolute age for ManyPets to credit 'Moneyback', each year it becomes longer and longer. Depending on who you speak with, there is little con... Read more Reviewed on: 22nd December 2025
KM's avatar
KM

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

Review ManyPets: Pet insurance now

Help others make smarter decisions by sharing your own experience. Write a review

ManyPets Pet insurance reviews (13416)

Great value for money with a sensibly priced premium

5
My old pet insurance were wracking up the premium every year due to a pre-existing condition. My breeder recommended BBM and so far I am very pleased. Reviewed on: 8th August 2020

Very quick and simple to set up

5
I was very impressed by how easy the quote process and set up was. Set up in minutes Reviewed on: 8th August 2020

First Class Help

5
As Holly had to have a cruciate ligament operation at the Glasgow Vet School I was worried if it would be covered by her insurance. I need not have worried as the help and kindness shown by BBM staff was first class. The bill was settled directly with the Vet School which made a worrying experience so much easier to deal with. Reviewed on: 8th August 2020

Very good pet insurance

5
Very easy to use and fast response, good customer service and response highly recommended. Reviewed on: 8th August 2020

Top class insurance

5
I put in a claim for my puppy who became severely sick and I can’t be happier with the customer service and ease of the claim process. Everything was dealt with swiftly and with care. Thankfully our puppy survived. Reviewed on: 8th August 2020

Brilliant

5
Our Rottweiler has had both of his back legs operated on, due to cruciate ligament disease. When liaising with Bought By Many, they have been helpful, friendly and also sympathetic. They showed genuine concern for our dog. It's so easy to raise a claim, either over the phone or online, and they usually pay out pretty quickly. Nothing not to like. Cannot recommend them enough! Reviewed on: 8th August 2020

Excellent!!!

5
Easy claims process and very helpful phone line. My dog has ongoing health issues and there has never been a problem with paying my vet directly. Reviewed on: 8th August 2020

Peace of mind

5
We have had to make 2 claims in 6 months and BBM have supported us through both without any issues. Prompt payouts, good customer service and overall a price worth paying for peace of mind. Reviewed on: 8th August 2020

Amazing service

5
Where do I start? I have had several specialty breeds and used other well known insurance companies in the past with MUCH higher premiums and excesses and always an excuse NOT to pay out!!!! However I came across BBM when looking to change insurance companies for my Bulldog and WHAM what a refreshing change to deal with a company who actually sympathise with you and actually keep you in the loop every step of the way and act fast !! My poor pooch has had a terrible time lately but thanks to BBM they took a lot of pressure off me by dealing with claims quickly and efficiently which gave me more time to spend with Umfri and gave me total peace of mind. The premium is a fantastic price and the one excess option is perfect. I would and often do recommend BBM to anyone I hear looking for pet insurance. I am forever grateful to all the team and Umfri the Bulldog would like to thank all of you too Reviewed on: 8th August 2020

Demystified Pet Insurance

5
No jargon, straightforward....just the way all insurance should be. Reviewed on: 8th August 2020

Review ManyPets: Pet insurance now

Help others make smarter decisions by sharing your own experience. Write a review