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ManyPets: Pet insurance reviews

4.87
Based on 13,416 reviews, last reviewed 22nd Dec 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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1%
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Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
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S C

Latest lowest rating:

1

Takes an absolute age for ManyPets to credit 'Moneyb... Takes an absolute age for ManyPets to credit 'Moneyback', each year it becomes longer and longer. Depending on who you speak with, there is little con... Read more Reviewed on: 22nd December 2025
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KM

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13416)

Fab service

5
Great serve ,friendly staff sorting out our fur babies problems at worrying times when there ILL thank you bought by many x Reviewed on: 7th August 2020

A.C.E, Amazing,Caring and Efficient

5
When I first enquired about insuring my dog Bought by many were really helpful and explained everything to me very clearly .Bought by many are the cheapest I have found,but unlike other insurers,they are very efficient,they keep you informed at every stage of your claim.The really do care about your pet and payment is paid very quickly to the vets.I Have a very clumsy dog and although she is 3 years old I have made quite a few claims one involving surgery,yet I have not had to pay a penny to my vet as my excess is nil,you can choose to pay an excess to lower your premiums but it's up to you,but like I said bought by many will explain everything to you and tailor it to your needs.I now have 3 dogs insured by Bought by many,and wouldn't go anywhere else. Reviewed on: 7th August 2020

Fantastic insurance company

5
My dog needed 2 operations one after the other, bbm payed without any fuss , so easy to claim online would highly recommend Reviewed on: 7th August 2020

Fantastic customer service

5
Excellent service best pet insurance company I have ever dealt with. Couldn’t be happier. I recommend bought by many to all my friends and family. Reviewed on: 7th August 2020

Very good price

5
Previous quote was double price from previous insurance. Also cover pre-existing conditions Reviewed on: 7th August 2020

Just works

5
I will be renewing my pet insurance with Bought By Many because they were easy to deal with and paid out for my dog with no problem. I didn’t have to worry about the cost. Policy price was very good compared to others. Reviewed on: 7th August 2020

The best dog insurance we have ever had.

5
Brilliant service,the customer is kept up to date at every stage of their claim by email. The staff are always polite and efficient , ready so sort any problems or answer any questions. They are extremely knowledgeable about all aspects of the business, can’t fault the service. Reviewed on: 7th August 2020

Great comy

5
Great customer service alway helpful and knowledgable Reviewed on: 7th August 2020

Fantastic value and great customer service.

5
We switched insurance providers due to Direct Lines ridiculously high renewal increase. BBM were charging the same as our old policy with a much lower excess. Claims process is very easy online and their customer service is faultless. Would highly recommend. Reviewed on: 7th August 2020

Easy experience

5
Easy to submit a claim. No chasing required. Kept informed all the way. Quick reimbursement and good value for money Reviewed on: 7th August 2020

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