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Marsden Building Society: Savings reviews

View other Marsden Building Society products
4.95
Based on 4,613 reviews, last reviewed 31st Dec 2025
91% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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4%
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Latest highest rating:

5

In branch service review Products are preferential rates. All happy to stay with the Marsden. Reviewed on: 31st December 2025
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Latest lowest rating:

2

In branch service review We arrived to open a jr saver account. The member of staff we saw said that when was unable to help us because we didn't have an appointment (we didn'... Read more Reviewed on: 28th November 2025
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About this product

Marsden Building Society offer a range of savings accounts.

Savings products can be opened in-branch and include ISAs, Bonds, Notice and Easy Access accounts. Some accounts can be opened with just £1.

Marsden Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Marsden Building Society before, you can also leave a review and share your experience.

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Marsden Building Society Savings reviews (4613)

Marsden Building Society Branch Review

5
Personal and handy, it's always friendly at the Barrowford branch. Reviewed on: 31st December 2023
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Marsden Building Society Branch Review

5
It is within 15 minutes walk from my home, so it's very convenient and easily accessible. I like face-to-face contact as I don't do online and don't like telephone. Reviewed on: 31st December 2023
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Marsden Building Society Branch Review

5
Thank you for all your hard work throughout the year, there is nothing you won't do for us and you are so helpful. Reviewed on: 31st December 2023
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Poor customer service

1
I went into your Burnley branch today to check whether it was possible to open an account today considering it was quite busy. I was told I could. I was asked whether I was an existing customer, After I said I was, I was assured again I could open the account. Therefore I went to get a cheque from another financial organisation for this new account. However after I went back, I was told I couldn’t open the account and I needed appointment. I told branch manager that her staff assured me I could, but she said that member of staff may not have realised the busy situation. I was very disappointed with what happened. It was Monday morning, I had three long queues (two in your Burnley branch, one in another financial organisation). If had I been told I couldn’t do it, I would’ve wasted time to queue two more times. From today’s experience I won’t use Marsden again, and I will recommend to my family and friends either. Reviewed on: 4th December 2023
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JF

Marsden Building Society Branch Review

5
Local branch, and very friendly staff. Reviewed on: 30th November 2023
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Marsden Building Society Branch Review

5
Always smiley and helpful. Nothing is too much trouble. Reviewed on: 30th November 2023
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Marsden Building Society Branch Review

5
No queuing involved and always friendly staff. Reviewed on: 30th November 2023
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Marsden Building Society Branch Review

5
Came in for a regular savings account to stop spending so much and save more. Reviewed on: 30th November 2023
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Marsden Building Society Branch Review

5
Excellent service, polite and respectful - thank you for a great service. Reviewed on: 30th November 2023
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Marsden Building Society Branch Review

5
Please stay local on the high street, I like the face-to-face service. Reviewed on: 30th November 2023
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