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Marsden Building Society: Savings reviews

View other Marsden Building Society products
4.93
Based on 4,614 reviews, last reviewed 27th Mar 2026
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Fantastic customer service from Chris at the branch... Fantastic customer service from Chris at the branch in Nelson today he was very caring and professional with my request. Thank you. Reviewed on: 27th March 2026
NJA's avatar
NJA

Latest lowest rating:

2

In branch service review We arrived to open a jr saver account. The member of staff we saw said that when was unable to help us because we didn't have an appointment (we didn'... Read more Reviewed on: 28th November 2025
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About this product

Marsden Building Society offer a range of savings accounts.

Savings products can be opened in-branch and include ISAs, Bonds, Notice and Easy Access accounts. Some accounts can be opened with just £1.

Marsden Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Marsden Building Society before, you can also leave a review and share your experience.

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Marsden Building Society Savings reviews (4614)

In branch service review

5
The service I received was excellent. Very professional yet friendly and personal. Umar answered all my questions and provided me with the answers I needed. Reviewed on: 5th September 2025

In branch service review

5
Thank you Carol, Super Duper customer service, explaining and giving great advice. Thank you again. Reviewed on: 5th September 2025

In branch service review

5
Opened a new account with Card very happy with the service. Reviewed on: 5th September 2025

In branch service review

5
Carol has a good relationship with me and I only like to deal with her. Reviewed on: 5th September 2025

In branch service review

5
Always love it when carol answers my telephone call. She is so pleasant to deal with and understands what I need. Reviewed on: 5th September 2025

In branch service review

5
Customer service is excellent , paperwork is very straightforward, Paper Tax interest statements, No pressure to go online. Reviewed on: 5th September 2025

In branch service review

5
Natalia is very professional, always pleasant. Reviewed on: 5th September 2025

In branch service review

5
Please open Saturday mornings again. Reviewed on: 5th September 2025

In branch service review

5
Excellent professional customer focused personal service. I felt valued and welcomed by Natalia. My questions answered. Very happy. Reviewed on: 5th September 2025

In branch service review

5
Close to home and staff to speak to. Reviewed on: 5th September 2025

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