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MiPet Cover: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.8 (739 reviews)

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4.77

Based on 739 reviews, last reviewed 17th Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Perfect Just registered my bichon frise so had to insure her. Shopping around I seen stupid prices. But Mi Pet Cover was the cheapest with brilliant cover. I ... Read more Reviewed on: 15th August 2023

Latest lowest rating:

1

I’ve been with mipetcover for a number of years. I’ve been with mipetcover for a number of years. Last year the premium increased by 20% and the same this year and I’ve had enough. They are far highe... Read more Reviewed on: 17th August 2024

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About this product

Before taking out a new insurance policy, check customer reviews to be confident that the provider is right for you. At Smart Money People, we collect MiPet Cover pet insurance reviews from genuine policyholders to help you make the best decision.

MiPet Cover offers four pet insurance policies: LifetimeFlex, 365Flex, WalkawayCover and Multi-Pet. There are different options available for each policy, providing flexible cover options to suit a variety of needs. MiPet Cover offers insurance for pets up to the age of 15 years.

Does MiPet Cover seem like the right insurer for you? Our MiPet Cover pet insurance reviews can provide valuable insight into what you can expect as a policyholder. Find out why customers chose the provider and whether they would renew their policies. Find out how satisfied they have been with MiPet Cover’s customer service and the claims process. Learn whether they would recommend the provider to family and friends.

Have you previously had a pet insurance policy with MiPet Cover? Write an honest MiPet Cover pet insurance review today. Why did you choose to insure with MiPet Cover, and have you been satisfied with your decision? Do you believe that the premium price was reasonable for the level of cover you received? Have you made a claim on your policy, and if so, how well did MiPet Cover handle it? Whether your experience was good or bad, share it with our Smart Money People community. Together, we can help people like you make better financial decisions.

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MiPet Cover Pet Insurance reviews (8)

I’ve been with mipetcover for a number of years.

I’ve been with mipetcover for a number of years. Last year the premium increased by 20% and the same this year and I’ve had enough. They are far higher than other comparable companies and don’t seem to listen to reason from their loyal customers. Reviewed on: 17th August 2024

The worst

Well what a poor company, wouldn’t even give the 1 star they say they are going to pay you, but still waiting for money months later , ring them and get told they will email back with what’s going on but they never do! no one knows what they are doing .. they can’t even send an email when they say they are going to so frustrating it’s like speaking to a brick wall !!! Nearly every day this week I’ve called but it falls on deaf ears ! edit: you obviously haven't looked into my claim properly, as then you would know I'm still waiting for money i am owed as stated in an email sent to me in august stating it would be paid in 21 days ! (still waiting over a month later).. when there's someone that knows what is going on then it would be good if you could let me know thankyou. Reviewed on: 24th September 2021

Reply from MiPet Cover Hello Aimee, thank you for your review. I have looked into your claims and can see that you benefitted from the four weeks' free WalkawayCover and your first claim was settled against this free amount granted as part of this policy and paid into your account in June. I can also see your second claim was under the excess limit on a different policy, so we could not process a payment for that. If you'd like to discuss this further, please contact us via [email protected]. We hope your pet is now well again? Response date: 28th September 2021

Would not reccomend

As soon as I claimed my premium doubled from £33 to £66 for a claim which was less than £2000 which I think is outrageous. Reviewed on: 26th July 2021

Dreadful

For years I used PetPlan. They were brilliant but our vet recommends MiPet so I changed. What a mistake. There is a not very polite Spanish Inquisition for every claim. The impression they create is that they seem to be looking for reasons not to pay. They don’t even bother to let you know that they haven’t plaid out on a claim or why. They just don’t pay. To cap it all they have just increased the premium by 50% without any explanation to £1200 per annum. We have to pay a £125 excess plus 10% of every claim. It’s financially more effective to put the money into a doggy savings account each year. Shoddy cover. Shoddy customer services. Won’t touch with barge pole in future. My dog deserves better. Reviewed on: 22nd June 2021

my puppy had something wrong with it... I thought it was insured but they still charged me 60 pounds

So I rang to say could somebody have a quick look at the dog because I thought it was ill.. I also thought it was insured for 4 weeks but evidently it wasn't.. Reviewed on: 6th June 2021

Reply from MiPet Cover Thank you for your feedback. Please note our four weeks' free WalkawayCover fixed excess is £100, so any claims below the excess would not be worth submitting. If, however, the condition continued in the four weeks of free cover, anything over excess could be claimed for up to the policy limit. Please note we do also offer the option to upgrade your cover during the four weeks of free WalkawayCover to a full policy, which offers up to £12,000 of vet fee cover. This means that if any unexpected illnesses or accidents occurred during your free cover and you choose to upgrade within that timeframe, you can continue to claim the extra in vet fees. Excesses are usual in insurance and generally in place when claims are made. This includes other insurance brands and products such as life, car or home insurance. If you wish to discuss this further, please feel free to call our customer service team on 0808 164 8000 or email [email protected]. Response date: 10th June 2021

worst dog insurers Iv'e known

My dog was cut whilst I had to get fox faeces out of his hair. Washing and brushing was tried to no avail. It was causing my young puppy some distress so I tried to cut it out and nicked his skin. Three stitches later and over £350.oo fess the company would not pay because they said I was grooming the dog. You make your own decision. I am now with Waggel. Reviewed on: 19th March 2021

I am being totally ignored i only want a claims form

I have e mailed on a number of occasion since I was transferred from Argos and now i cannot get in touch with anyone, extremely frustrating, DO NOT USE Reviewed on: 16th March 2021

Reply from MiPet Cover Hello Steve, I do apologise that you have yet to receive a claims form. The customer service team is working hard to respond to all emails as quickly as possible. You can download one from our claims web page here: https://www.mipetcover.co.uk/make-a-claim/ (scroll down to step two). Response date: 16th March 2021

Terrible service

Premium increase by more than double for 1 year old dog. Not paying claims in time or fully. Reviewed on: 19th August 2020

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MiPet Cover: Pet Insurance reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review MiPet Cover: Pet Insurance now

MiPet Cover Pet Insurance reviews (8)

I’ve been with mipetcover for a number of years.

The worst

Would not reccomend

Dreadful

my puppy had something wrong with it... I thought it was insured but they still charged me 60 pounds

worst dog insurers Iv'e known

I am being totally ignored i only want a claims form

Terrible service

Review MiPet Cover: Pet Insurance now

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