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Mojo: Mortgage Broker reviews

View other Mojo products
4.90
Based on 2,135 reviews, last reviewed 19th Mar 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
5%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent experience and got the best mortgage rates. Excellent experience and got the best mortgage rates. Responsive and supported throughout even when due to chain there was a delay. Reviewed on: 19th March 2024
Naseem 's avatar
Naseem

Latest lowest rating:

1

Terrible communication I contacted Mojo Mortgages this past July to seek quotes for a new mortgage. They assured me that they would keep me informed of any rate reductions. ... Read more Reviewed on: 29th December 2023
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Kentgent
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About this product

Using Mojo's online calculator you can find mortgage advice, without fees, in under 1 minute. Mojo also claim to offer to submit your application to the lender and manage the legwork for you. So, if you want to find out more about Mojo’s services, have a look at what our Smart Money People have to say about this product in our Mojo mortgage adviser reviews below.

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Mojo Mortgage Broker reviews (2135)

community

5
Mojo provides great support in the community and challenges the industry positively Reviewed on: 22nd February 2021
Charlotte's avatar
Charlotte

Failed to provide available options

1
Mojo failed to provide options that would have been suitable for me. Which through another broker I managed to successfully apply for. It was a very disappointing experience and when I complained regarding the way my case was managed. Their complaints department admitting no wrong doing and highlighting how great their agent was in a few pages over email after weeks of waiting. Frustrating experience and failure as a mortgage broker. The main excuse was we deal with over 90 lenders how can we know all the options available, which to me is a sign of low standards and laziness. Reviewed on: 25th July 2020
Mohamed's avatar
Mohamed

Exceptional Service

5
Exceptional service from start to finish, would recommend to anyone seeking a mortgage! Reviewed on: 26th February 2020
Colin Parker's avatar
Colin Parker

Brilliant fantastic mortgage advice, efficient and helpful.

5
I have a fab experience with Mojo. Carl was my mortgage adviser and he was knowledgeable, polite and professional. He always returned my calls and found me a great mortgage deal. Thank you! Reviewed on: 10th February 2020
Sam's avatar
Sam

Very efficenct friendly team

5
Remortgage proceeding smoothly. Will use them again Reviewed on: 10th February 2020
Saumabha Mandal 's avatar
Saumabha Mandal

Excellent personalised service!

5
From the start my advisor was extremely helpful and accommodating. Went above and beyond with his service and recommendations for the mortgage packages and ways to reduce my mortgage term by small overpayments. He also made a great effort to accommodate my very busy schedule and called out his normal working hours. Overall an excellent service, would highly recommend! Reviewed on: 9th February 2020
Jimmy's avatar
Jimmy

Pretty painless

5
Wasn't sure about using Mojo but after researching reviews I decided to bite the bullet and sign up. So glad I did even though I found the same mortgage offer I could let them take care of just about all the paperwork. Will be considering them again once my 5 years Nationwide offer is up. Reviewed on: 7th February 2020
MASuk10's avatar
MASuk10

Re-Mortgage

5
The team at Mojo couldn’t have been more helpful. Straightforward advice and great service, can’t recommend highly enough. Reviewed on: 7th February 2020
Simon Kane's avatar
Simon Kane

Excellent service

4
Very helpful staff who gave me a selection of options to choose from. When we then had issues and had to hold off with getting our mortgage they were very understanding, not pushy at all, and gave me contact details so I could get back to the original employee when I was ready to move forward. When we did get our mortgage everything from Mojo was easy and efficient. I wouldn't hesitate to use them again it recommend them. Reviewed on: 6th February 2020
Lindsay's avatar
Lindsay

Outstanding service

5
They made the whole process quick and easy. I felt confident I was getting the right product and was kept up to date throughout the process. Thank you! Reviewed on: 6th February 2020
Simon's avatar
Simon

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