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Monese: Money account reviews

Name: Money account
Rating: 4.57 (5957 reviews)

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4.57

Based on 5,957 reviews, last reviewed 26th Jun 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Super Bank Super Bank , all ist easy good bank Reviewed on: 11th June 2026

Latest lowest rating:

1

Hidden fees and stealing money. Monese are stealing money fro. Customers with no upfront notice and no warning. They have hidden fees when they say transfers are free they should be ... Read more Reviewed on: 26th June 2026

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About this product

The Monese money account enables you to spend, save and send money via an app.

You can open online money accounts in multiple currencies and transfer money for free when sending between Monese accounts, no matter the country or currency. Manage your money by setting budgets, track your money visually and sort your transactions into spending categories.

Monese reviews help you find out what it’s really like to be a customer. If you’ve used Monese before, you can also leave a review and share your experience.

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Monese Money account reviews (5957)

Absolute scam

Your a scam my accounts been blocked for months no contact for next steps and no way to talk to a human please provide a contact number to speak to a human being. Reviewed on: 17th December 2022

Scam Bank!

Reviewed on: 7th December 2022

Monese SCAMMMM!!!!!!!!

I have changed my phone to another phone and when i tried to login in my account my husband tought it was created with his details so he put his details and his photo for recognition. We were told that the account has been blocked from 20th of november 2022. Tried to contact them on their phone on +44 1706 304 001 but nobody is answering back I and sent dozens of e-mails to [email protected] and they send me back to wait but nobody has contacted me by phone or by e-mail. Please be advised that i don`t know my account number because i used this account for transfers very rare. I want them to unblock my account so i can transfer my money to other account Reviewed on: 5th December 2022

Scammers! Account blocked.

As soon as you have a substantial amount of money in your account, they will most likely block it. My account was blocked for about 3 months now with no action from them. Customer support is also trying to avoid the issue. Reviewed on: 29th November 2022

Scammers!!!!

They scam people. It is the same story all over again. They close the account for months, they ask you to provide an account for them to transfer your remaining balance, and when you do, they ask you to provide another one, and another one, because “they are not able to transfer to that account”. I will go to whatever length necessary to get my money back and punish them. I am consulting with lawyers because I am sick of them getting away with this! Reviewed on: 24th November 2022

Blocked account for 2 months

They have blocked my account when I upgraded phone and will not respond to emails, customer support, auto bot, phone There are hundreds of similar reports on this site and trust pilot. Do not touch this bank. I cannot get my money back. Reviewed on: 22nd November 2022

How does Monese have 4.5 average reviews??

Much like all the reviews I've seen, my account has been blocked and I've tried contacting via email multiple times, phone (there actually isn't a CS, it's all automated, don't bother) and even social media (they have published posts since but not replied to me) and nothing, no reply. I don't understand how it has such high reviews when this is obviously a scam? I will be now reporting and getting legal involved. Reviewed on: 18th November 2022

account temporarily locked

states that it will be resolved ASAP however this is not the case been waiting over 1 day for an email to be sent. can only contact them threw email too. absolutely joke of a service. fca have been contacted and legal representative appointed. Reviewed on: 13th November 2022

SCAM BANK

Transferred €12000 to a beneficiary of Monese on 16 Oct 2022. Monese closed their account and stated funds will be returned/ refunded to the sender. Until today no funds returned and no responses to our several emails ! Hellooo!!! What’s your story ???!!! Reviewed on: 27th October 2022

ACCOUNT BLOCKED MONEY NOT RELEASED

For over 8 months I have been using the monese there was no problem until September 20th, 2022, when my account was blocked and the reason they say is due to security. i have been waiting for an email from them on how I can reopen my account or to even close the account and release my bank to my other accounts. They have been no response or email from them. So I am starting to feel that they are scammers because you can not block a client account without informing the client of the reason why. I can not recommend their service to anyone there are not trusted. IF ANYONE IS READING THIS CAN ASSIST ME WITH A FINANCIAL INSTITUTION THAT I CAN USE TO SUE MONESE. MONESE I NEED MY MONEY BACK. Reviewed on: 22nd October 2022

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Monese: Money account reviews

No new 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monese: Money account now

Monese Money account reviews (5957)

Absolute scam

Scam Bank!

Monese SCAMMMM!!!!!!!!

Scammers! Account blocked.

Scammers!!!!

Blocked account for 2 months

How does Monese have 4.5 average reviews??

account temporarily locked

SCAM BANK

ACCOUNT BLOCKED MONEY NOT RELEASED

Review Monese: Money account now

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