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Monese: Money account reviews

View other Monese products
4.57
Based on 5,957 reviews, last reviewed 26th Jun 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Super Bank Super Bank , all ist easy good bank Reviewed on: 11th June 2026
Xbrite's avatar
Xbrite

Latest lowest rating:

1

Hidden fees and stealing money. Monese are stealing money fro. Customers with no upfront notice and no warning. They have hidden fees when they say transfers are free they should be ... Read more Reviewed on: 26th June 2026
Bradley F's avatar
Bradley F
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About this product

The Monese money account enables you to spend, save and send money via an app.

You can open online money accounts in multiple currencies and transfer money for free when sending between Monese accounts, no matter the country or currency. Manage your money by setting budgets, track your money visually and sort your transactions into spending categories.

Monese reviews help you find out what it’s really like to be a customer. If you’ve used Monese before, you can also leave a review and share your experience.

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Monese Money account reviews (5957)

Ok

4
Ok, but Monzo is better, the international transfer feature is very expensive Reviewed on: 25th March 2023
Radostin Emanuilov's avatar
Radostin Emanuilov

Reliable

5
Excellent and friendly customer service, easy to reach Reviewed on: 12th March 2023
Ave Eva's avatar
Ave Eva

Verification

1
They took 4 weeks for verification and still it has not been verified or got no answers from them so cant work in this way. Reviewed on: 10th March 2023
vishal takodra's avatar
vishal takodra

The worst lying bank ever

1
My IBAN was closed without giving any specific reason. I was told it was due to the change in partner, but I could not find such information anywhere on the Internet, including their own website. Also, after contacting the bank, in the menu options, there was a possibility to ask about international payment. Why, if it is not possible to make them anymore? The bank also did not reply to any of my messages in the app and on any of the social networks. It was the worst experience I've ever had with any mobile bank so far. Reviewed on: 28th February 2023
Super's avatar
Super

Ideal for people living abroad

5
Living in the UK and travelling home to Italy often, my Monese card has turned out to be great for me. I can use the currency I want without having to pay conversion fees, and I can switch between my EURO and GBP account so easily! Reviewed on: 25th February 2023
p.lacriola@icloud.com's avatar
[email protected]

Scam bank

1
Don't use them they will block your account hold your money and won't communicate been trying to get back my £8.8K for a month now closed my account because i had someone paying rent into my account Scam bank 25 emails later no response !!! go read the bad stories there are loads its all true ... I never thought it would happen to me but they have affected my credit rating because payments couldn't be made DD got cancelled and still cant pay as they have all my money !!! Don't do it trust me use starling a much better back Reviewed on: 21st February 2023
Harun Rahman's avatar
Harun Rahman

Great loyalty offers

5
I like the discounts for the regular customers and the convenience of keeping one card to which you can link all your other cards Reviewed on: 1st February 2023
natalia s's avatar
natalia s

Scammers

1
My acount has been blocked become my daughter has tried to send to me 2000 £ all my economy are now blocked. Shame don’t use that “bank” Reviewed on: 20th January 2023
Marius marin's avatar
Marius marin

Scammersssssss

1
After have a good amount of cash they decided blocked my account , I have bills to pay also medication and all my money are blocked! Reviewed on: 6th January 2023
Priscila Schioser's avatar
Priscila Schioser

Account blocked and no help

1
We opened a Monese account for our relative who has dementia. His card has been blocked with no support to unblock it. We can’t get hold of anyone to draw down the money that is stuck in the account. How can a company do this. Our relative is now suffering from anxiety as well as dementia which is messing with his mental health. Come on Monese. This is a disgrace. This is money that people are needing. Blocking access to an account with no updates from you is unacceptable Reviewed on: 17th December 2022
SD Consultancy's avatar
SD Consultancy

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