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Monese: Money Account reviews

View other Monese products
4.70
Based on 5,954 reviews, last reviewed 21st Aug 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025
Anonymous A's avatar
Anonymous A

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi
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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

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Monese Money Account reviews (5954)

Great

5
The best ap ever I like it I recomand it whit plesure Reviewed on: 10th March 2020
Andreea's avatar
Andreea
Reply from Monese Hi Andreea - thanks so much for your kind words and for recommending Monese to others! Response date: 14th July 2020
Monese
Monese

You are very, I was not disappointed with your services. Keep it that way, thank you

5
You are very, I was not disappointed with your services. Keep it that way, thank you Reviewed on: 9th March 2020
Dan Cerkez's avatar
Dan Cerkez
Reply from Monese Hi Dan - thanks a lot for your trust, we'll do the best we can! Response date: 14th July 2020
Monese
Monese

Famili

5
Veri good experience notting problems Reviewed on: 7th March 2020
Marius calin's avatar
Marius calin
Reply from Monese Hi Marius, we're glad to hear you're having a good experience with us! Thank you for your review! Response date: 20th April 2020
Monese
Monese

BUNCH OF PEOPLES OPERATING WITH OTHERS PEOPLES MONEY AS THEY WANT AVOID THEM

1
DO NO TRUST THEM,THEY CAN CLOSE YOUR ACCOUNT WHENEVER THEY WANT,KEEP YOUR MONEY FOR DAYS AND GIVE NO EXPLANATION STAY AWAY FROM THEM ,THERE MANY OTHER COMPANY WHICH OPERATE IN A HONEST AND TRANSPARENT WAY THAN THEM Reviewed on: 7th March 2020
SIMONE's avatar
SIMONE
Reply from Monese Hi Simone, sorry to hear you feel this way. If there's anything we can do, please let us know by getting in touch with our customer support team: https://monese.com/contact Response date: 20th April 2020
Monese
Monese

So far so good

5
I'm liking it but you should do something about people who live outside UK money deposits is quite a hustle Reviewed on: 25th February 2020
Fredrick mwangi osiemo 's avatar
Fredrick mwangi osiemo
Reply from Monese Hi Frederick - thanks a lot for your review and your feedback! We're working on enabling cash top-ups in other countries, so do stay tuned! Response date: 14th July 2020
Monese
Monese

Very Bad experience

1
Not serious at all. Since 3 days I try to activate an account. But I don’t get any activation code via SMS. There is no support. No one is answering neither my phone calls nor chats or emails. This is very unprofessional. I am really disappointed and would never recommend to use this App Reviewed on: 24th February 2020
Nathalie 's avatar
Nathalie
Reply from Monese Hi Nathalie - we're sorry to hear you're having issues activating your account and getting through to our support! The team always strives to reply as quickly as possible, but it sometimes depends on the volume of incoming requests. When waiting on the line, you should be given an option to request a callback by pressing 2, so that someone from our team comes back to you as soon as they're available. Hope this helps! Response date: 28th February 2020
Monese
Monese

Monese is 5*

5
Monese is the best pre paid card I’ve been with quick transactions transfers and quick and always got offers on 5 stars for me Reviewed on: 18th February 2020
Coreyjoey17's avatar
Coreyjoey17

Great

5
:) :) Reviewed on: 18th February 2020
Alex Ardeleanu's avatar
Alex Ardeleanu

I'm at good worker

5
Drive licence, everything for one job ...thanks Reviewed on: 18th February 2020
Parauta Bogdan Constantin 's avatar
Parauta Bogdan Constantin

Happy client

5
Really love monese card and app. East to use, Great rates, world wide Reviewed on: 17th February 2020
Julian Hrihorov's avatar
Julian Hrihorov

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