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Money Wellness: Debt advice reviews

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4.92
Based on 5,502 reviews, last reviewed 1st May 2026
744% increase in 5 star reviews
in the past 90 days
250% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very friendly help full and understanding Very friendly help full and understanding Reviewed on: 1st May 2026
Laura E's avatar
Laura E

Latest lowest rating:

1

MONEY WELLNESS IS A SCAM I was going through money wellness for a DRO i got my 60 day breathing space put into place but since that has ended i have not been able to get throu... Read more Reviewed on: 23rd April 2026
Dale r's avatar
Dale r
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About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

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Money Wellness Debt advice reviews (5502)

Straight to the point and very helpful, they support...

5
Straight to the point and very helpful, they supported me with every issue I had and dealt with every enquiry with efficiency~ Reviewed on: 27th July 2025
Daniel M's avatar
Daniel M

The team were very patient and understanding

5
Everyone was so very patient and understanding, particularly Michael and Sophie. Their experience ensured I included all the necessary information to leave me with peace of mind s Reviewed on: 27th July 2025
Martin W's avatar
Martin W

Helping me get out of debt if it wasn’t for money we...

5
Helping me get out of debt if it wasn’t for money wellness I would be lost of what to do Reviewed on: 26th July 2025
Simon Fance's avatar
Simon Fance

Thankfully, my issue was eventually resolved.

5
Thankfully, my issue was eventually resolved. THANK YOU. However, my initial process was protracted & bureaucratic. It was very difficult getting through on the phone lines, which offers different options at the different stage of the client’s application, which is problematic. It took an incredibly long time to get through. Each time I phoned took approx 1.5 hours to my last experience 1 hour. There needs to be a proper phone queue system which clarifies where you are in the queue. Otherwise, you have no estimated time of how long you might be waiting on the phone. By the second stage of my process. I tried calling the helpline as instructed on: 0161 413 9547. This phone number is where clients are told to call for follow-up & I was instructed to go to option 1 & to provide my mobile phone number & I was told I would be provided with a text link. Sadly, I was cut off. I repeatedly called this number which repeatedly cut me off. As a result of this system not working, I resorted to emailing on MW’s generic email address requesting for support & when I eventually spoke with a customer advisor I fed back my concerns that the 0161 413 9547 phone facility does not work. Once my application started to go through properly, which took me approximately 3 weeks my final part of my application took 5 days. Due to my tenacity to continue we got there, BUT the process needs to be easier when attempted to phone. Reviewed on: 26th July 2025
Jay's avatar
Jay

Amazing job

5
Great job at explaining whats going to happen and what to do next!! Reviewed on: 26th July 2025
Kiki w's avatar
Kiki w

Great service and assistance provided throughout my...

5
Great service and assistance provided throughout my application. Reviewed on: 26th July 2025
S Y's avatar
S Y

It was a long process but I was given the help and s...

5
It was a long process but I was given the help and support by very professional staff who took all my mental and physical illnesses into consideration and made me feel at ease they made the process that much smoother I’m very thankful to them Reviewed on: 26th July 2025
Laura s's avatar
Laura s

Supported me with debt advice.

5
Supported me with debt advice. Kept me informed about the process. Reviewed on: 26th July 2025
Suzanne B's avatar
Suzanne B

My journey

5
Hi, i have spoken to multiple people throughout my finance journey and I'm not sure of the names of all of them. There was a really good gentleman called Lee who has kept me informed and guided me through it. Excellent customer service. Thank you so much . Reviewed on: 26th July 2025
Kennedy D's avatar
Kennedy D

Money Wellness are the best and my DRO was approved...

5
Money Wellness are the best and my DRO was approved in 3 weeks. Reviewed on: 26th July 2025
Dene Maksimovic's avatar
Dene Maksimovic

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