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Money Wellness: Debt advice reviews

4.92
Based on 5,420 reviews, last reviewed 24th Apr 2026
1814% increase in 5 star reviews
in the past 90 days
250% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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4%
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1%
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0%
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Latest highest rating:

5

Helpful and understanding staff The staff were very helpful and understanding and made the whole process easy and no at all stressful. Reviewed on: 24th April 2026
Rachel w's avatar
Rachel w

Latest lowest rating:

1

MONEY WELLNESS IS A SCAM I was going through money wellness for a DRO i got my 60 day breathing space put into place but since that has ended i have not been able to get throu... Read more Reviewed on: 23rd April 2026
Dale r's avatar
Dale r

About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

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Money Wellness Debt advice reviews (5420)

Good people, good communication, a bit busy the line

4
Good people, good communication, a bit busy the line Reviewed on: 28th May 2024

Excellent, no words to explain it.

5
Excellent, no words to explain it. Extra ordinary help and support provided. Relaxed and relieved Reviewed on: 27th May 2024

User friendly service but do your research too.

4
I sought out Money Wellness from a 3 list option from having done an assessment with Step Change. It was my first time seeking debt help of this nature. After I had gone through a lot of personal financial detail, was it made clear to me how my credit would be affected and for how long. Something I would have liked to have been clearer on before having spent over an hour or more on the phone. Some of this information was not on the Personal Action Plan I received. I spoke with two separate agents from Money Wellness. The first one worked out the information and the second was to 'fine tune'... in my opinion, this should be communicated by one person, even if the fine tuning involved a 2nd set of eyes. Some of the initial information needed to be clarified. I was asked a couple of bank questions that I was not comfortable with and declined to answer - it was not explained either, which seems a bit concerning despite the high rating on Trust Pilot. This is a sensitive and vulnerable situation where it could be easy to make a quick decision to debt relief. I can only advise people to ask questions so they are very clear about the debt help they are getting. Reviewed on: 26th May 2024

Everyone I spoke with was friendly, helpful and had...

3
Everyone I spoke with was friendly, helpful and had great advice, very informative and helpful advice Reviewed on: 26th May 2024

Money wellness are really good at what they do, stra...

5
Money wellness are really good at what they do, straight to the point and there to help whenever I need. Reviewed on: 26th May 2024

Excellent.

5
Excellent. All advisors that I spoke to have been very supportive and understanding, they didn’t judge me at all and all they did was to help me. Brilliant service! Reviewed on: 26th May 2024

Really good really helpful very happy

5
Really good really helpful very happy Reviewed on: 26th May 2024

What a big relief

5
You we're the only people that helped us very polite and professional I can't express enough of a relief it has been thank you all very much Reviewed on: 25th May 2024

Good very helpful from start to finnish

5
Good very helpful from start to finnish Reviewed on: 25th May 2024

excellent all the way.

5
excellent all the way. talked me through every step explaining in detail what happens, really put at ease throughout the whole process. Reviewed on: 25th May 2024

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