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Money Wellness: Debt advice reviews

4.92
Based on 5,410 reviews, last reviewed 22nd Apr 2026
1783% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very kind and they listen and guide you in the right... Very kind and they listen and guide you in the right direction plus they advise on all the steps. Reviewed on: 22nd April 2026
J G's avatar
J G

Latest lowest rating:

1

Use a different charity of debt advice, In February, the process initially progressed smoothly, and we were able to complete the income and expenditure assessment without issue. However, the... Read more Reviewed on: 15th April 2026
Steven Morse's avatar
Steven Morse

About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

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Money Wellness Debt advice reviews (5410)

Great help

5
Sarah was a great help through the final stages great staff Reviewed on: 8th May 2024

Life saver

5
From start to Finnish excellent service, always polite and helpful and very patient, made the whole experience easy Reviewed on: 8th May 2024

Absolutely fantastic and brilliant

5
Absolutely fantastic and brilliant Reviewed on: 7th May 2024

Helpful, fast and friendly!

5
Very helpful and found it to be an easy process with such lovely staff. Reviewed on: 6th May 2024

I was so apprehensive at what to do

5
I was so apprehensive at what to do and getting in such a state. Thank heavens for contacting Step Change and Money Wellness whose professionalism, caring and understanding and knowledge, put me more at ease and able to cope with my situation. Everyone i spoke to was brilliant, wonderful service. Thank you Reviewed on: 6th May 2024

It was very daunting at first, the genital call was...

1
It was very daunting at first, the genital call was 4 hours but fine after that. Reviewed on: 6th May 2024

I was helped by very understanding people.

5
I was helped by very understanding people. They were extremely patient with me and explained everything. I was worried that they were going to judge me but they reassured me that everything was going to be okay. They explained things in a simple and easy way, Reviewed on: 5th May 2024

After getting in dept and not knowing where to go.

5
After getting in dept and not knowing where to go. CAB put me in touch with Money wellness and it was the best thing I’ve ever done. They were so helpful during what was a stressful time. Highly recommend Reviewed on: 5th May 2024

Friendly and knowledgeable helpful and sorted my stu...

5
Friendly and knowledgeable helpful and sorted my stuff out for me Reviewed on: 5th May 2024

I am so relieved to know my debt has been taken car...

5
I am so relieved to know my debt has been taken care of. Staff informed me every step they was taken and what to do next. Very understanding and explained every thing. 100% I would go for this honestly the stress of my shoulders is unreal Reviewed on: 5th May 2024

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