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Money Wellness: Debt advice reviews

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4.92
Based on 5,410 reviews, last reviewed 22nd Apr 2026
1783% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Very kind and they listen and guide you in the right... Very kind and they listen and guide you in the right direction plus they advise on all the steps. Reviewed on: 22nd April 2026
J G's avatar
J G

Latest lowest rating:

1

Use a different charity of debt advice, In February, the process initially progressed smoothly, and we were able to complete the income and expenditure assessment without issue. However, the... Read more Reviewed on: 15th April 2026
Steven Morse's avatar
Steven Morse
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About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

Review Money Wellness: Debt advice now

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Money Wellness Debt advice reviews (5410)

There were really helpful as I struggled with a few...

5
There were really helpful as I struggled with a few things Reviewed on: 5th May 2024
Nicci's avatar
Nicci

Excellent service staff are brilliant and friendly

5
Excellent service staff are brilliant and friendly Reviewed on: 5th May 2024
Robert k's avatar
Robert k

I was very nervous when I first rang I needen have...

5
I was very nervous when I first rang I needen have been was soon put at ease Reviewed on: 5th May 2024
Linda S's avatar
Linda S

Nice people, genuinely there to help and actually fe...

5
Nice people, genuinely there to help and actually felt like they cared. Reviewed on: 5th May 2024
Natasha a's avatar
Natasha a

I'm do glad that I came though money wellness.

5
I'm do glad that I came though money wellness. I was so stressed of how to repay back the two loans and money wellness saved my life. The customer service was exceptional and they really helped me get though everything. I would definitely recommend. Reviewed on: 5th May 2024
Juwairiyyah 's avatar
Juwairiyyah

My experience was great and Sarah was fantastic at h...

5
My experience was great and Sarah was fantastic at helping me through it all I was stressed and panicking but she helped me through it all Reviewed on: 5th May 2024
Steph's avatar
Steph

Everything was dealt with superbly in a couple of ph...

5
Everything was dealt with superbly in a couple of phone calls, excellent service and would definitely recommend Reviewed on: 5th May 2024
Michael H's avatar
Michael H

POOR COMMUNICATION WITH OTHER BODIES

3
Initially I received what was deemed to be an excellent service and the process was smooth and everything was clearly explained. However, just this weekend I have received email and message from my Bank stating that both my Bank Accounts, including my Basic Bank Account have been taken to Insolvency. I am absolutely furious, livid, upset because I was clear with MW that a) my main bank account was not to be included because of ongoing complaint and b) my Basic Bank Account was NEVER EVER mentioned discussed or included! I have been left with absolutely no means of banking and I am currently away from home. I have logged an initial Formal Complaint with NatWest, I will do the same with MW and the Insolvency Service. This situation is a disgrace and highly unsatisfactory. I am calling the Insolvency Service on Tuesday after the Bank Holiday. I believe this has happened because of poor communication between the three organisations. Reviewed on: 5th May 2024
Joanne C's avatar
Joanne C
Reply from Money Wellness We are sorry to read this is your experience, we are passionate about our customers and the service we provide. We understand that one of our team have been in contact to rectify the situation and address your concern. Please don't hesitate to contact us if you require any further information at [email protected] Thanks, Money Wellness Response date: 15th May 2024
Money Wellness's logo
Money Wellness

Truly transformative and eye-opening.

5
My experience with Money Wellness was completely new to me, and I was unsure of what to expect. The first call lasted about an hour, followed by another call a week later that went on for an hour and a half. The third call, the following week, focused on confirming the discussions from the previous calls. The service I received was both polite and understanding of my anxious state regarding my financial challenges. A few days later, I received a message informing me that I had been approved, along with a reference number. I promptly provided this information to all my creditors. Now, I feel a significant weight lifted off my shoulders, all thanks to Money Wellness. I stumbled upon them by chance during the early hours when I couldn't sleep due to worry. I am immensely grateful to Money Wellness and to all the individuals who dedicated their time and patience to assist me. Reviewed on: 4th May 2024
Baljit Borg's avatar
Baljit Borg

I got my self into some debt I couldn't get out of.

5
I got my self into some debt I couldn't get out of. I was working just to pay interests off credit cards ect for smart money so I txt it and they got back to me next day. Was a lengthy process with calls checks ECT not a problem from me as it was help. I don't know the guy who it was that contact me and sorted it out I can not thank him enough. I am now debt free and I can restart to build my life from here. Thank you smart money :). Reviewed on: 4th May 2024
Lee's avatar
Lee

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