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Money Wellness: Debt advice reviews

View other Money Wellness products
4.88
Based on 6,465 reviews, last reviewed 25th Aug 2026
5% decrease in 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

This company is excellent I can't believe how quick... This company is excellent I can't believe how quick they took my worries away Reviewed on: 23rd August 2026
Chris C's avatar
Chris C

Latest lowest rating:

1

Go somewhere else Lost my partners DRO. Unbelievably bad customer service. Reviewed on: 22nd July 2026
anthony pauls's avatar
anthony pauls
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About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

Review Money Wellness: Debt advice now

Help others make smarter decisions by sharing your own experience.
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Money Wellness Debt advice reviews (6465)

My experience was great and Sarah was fantastic at h...

5
My experience was great and Sarah was fantastic at helping me through it all I was stressed and panicking but she helped me through it all Reviewed on: 5th May 2024
Steph's avatar
Steph

Everything was dealt with superbly in a couple of ph...

5
Everything was dealt with superbly in a couple of phone calls, excellent service and would definitely recommend Reviewed on: 5th May 2024
Michael H's avatar
Michael H

POOR COMMUNICATION WITH OTHER BODIES

3
Initially I received what was deemed to be an excellent service and the process was smooth and everything was clearly explained. However, just this weekend I have received email and message from my Bank stating that both my Bank Accounts, including my Basic Bank Account have been taken to Insolvency. I am absolutely furious, livid, upset because I was clear with MW that a) my main bank account was not to be included because of ongoing complaint and b) my Basic Bank Account was NEVER EVER mentioned discussed or included! I have been left with absolutely no means of banking and I am currently away from home. I have logged an initial Formal Complaint with NatWest, I will do the same with MW and the Insolvency Service. This situation is a disgrace and highly unsatisfactory. I am calling the Insolvency Service on Tuesday after the Bank Holiday. I believe this has happened because of poor communication between the three organisations. Reviewed on: 5th May 2024
Joanne C's avatar
Joanne C
Reply from Money Wellness We are sorry to read this is your experience, we are passionate about our customers and the service we provide. We understand that one of our team have been in contact to rectify the situation and address your concern. Please don't hesitate to contact us if you require any further information at [email protected] Thanks, Money Wellness Response date: 15th May 2024
Money Wellness's logo
Money Wellness

Truly transformative and eye-opening.

5
My experience with Money Wellness was completely new to me, and I was unsure of what to expect. The first call lasted about an hour, followed by another call a week later that went on for an hour and a half. The third call, the following week, focused on confirming the discussions from the previous calls. The service I received was both polite and understanding of my anxious state regarding my financial challenges. A few days later, I received a message informing me that I had been approved, along with a reference number. I promptly provided this information to all my creditors. Now, I feel a significant weight lifted off my shoulders, all thanks to Money Wellness. I stumbled upon them by chance during the early hours when I couldn't sleep due to worry. I am immensely grateful to Money Wellness and to all the individuals who dedicated their time and patience to assist me. Reviewed on: 4th May 2024
Baljit Borg's avatar
Baljit Borg

I got my self into some debt I couldn't get out of.

5
I got my self into some debt I couldn't get out of. I was working just to pay interests off credit cards ect for smart money so I txt it and they got back to me next day. Was a lengthy process with calls checks ECT not a problem from me as it was help. I don't know the guy who it was that contact me and sorted it out I can not thank him enough. I am now debt free and I can restart to build my life from here. Thank you smart money :). Reviewed on: 4th May 2024
Lee's avatar
Lee

I have literacy issues and they were incredibly unde...

5
I have literacy issues and they were incredibly understanding and patient with me. They were just great. Sam who wrote my plan was so kind Reviewed on: 4th May 2024
Adam Bain's avatar
Adam Bain

Thanks for much for helping me when i was in a terri...

5
Thanks for much for helping me when i was in a terrible situation its helped so much i got help to get s dent relief order i had bailiffs various debts i couldn’t afford to pay Reviewed on: 4th May 2024
Kerry d's avatar
Kerry d

Was very happy with my advice she was friendly and s...

4
Was very happy with my advice she was friendly and seem happy to happy Reviewed on: 4th May 2024
Nicola L's avatar
Nicola L

highly recommend

5
very friendly and very helpful customer service I have dealt with very good excellent Reviewed on: 4th May 2024
garry a's avatar
garry a

Great supportive staff

5
Every person I dealt with was incredibly understanding and super supportive. Staff went out of their way to make the process as simple and easy as possible. They went above and beyond to contact me and get everything completed and submitted. Reviewed on: 4th May 2024
Joe s's avatar
Joe s

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