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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.84 (2008 reviews)

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4.84

Based on 2,008 reviews, last reviewed 2nd Mar 2026

4700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

The best returns I have ever had on investments. The best returns I have ever had on investments. I was sorry I had not unvested more money into my account. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

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Moneyfarm General Investment Account reviews (2008)

About as easy as you can imagine.

This is beyond simple to set up and keep track of. It's a really clean simple, easy to understand interface, and on top of that, it has created great returns in uncertain times. Reviewed on: 4th January 2022

right choice

I was satisfied with the service provided. Reviewed on: 4th January 2022

Outstanding customer service

I have been with Moneyfarm for a few years now and they never cease to amaze me. Never ending brilliant and speedy customer service that has helped with any queries. Amazing friendly staff that are willing to dedicate time to talk you through any questions or provide a greater understanding. An outstanding and trustworthy company. Reviewed on: 4th January 2022

Customer centric customer focused customer obsessed

Meet all my expectations of a Financial Institution that puts its customers first Reviewed on: 4th January 2022

Excellent Money Manager

Easy Robo Adviser, from start to finish its a simple step by step process to invest your money in a manor that suits you without the need for lengthy interviews and forms Reviewed on: 4th January 2022

Bespoke service

I originally joined MoneyFarm as they offered the kind of automated investment service I was looking for. I have stayed with them (and invested additional funds) because of the great service. The provide excellent market insights through regular webinars and a personal Al contact ready to answer any questions from tax to investment performance. A really good team of people. Reviewed on: 4th January 2022

Making it simple for new investors

Being new to the world of investments I have been very pleased with the clear, understandable communications from Moneyfarm. Reviewed on: 4th January 2022

Easy, reliable and great returns! What more could you ask for.

I've invested in 5 roboinvestment platforms and I do love Moneyfarm - good updates, transparent low charges and simple, effective dashboards - it's all I actually need - it's a headache-hands-free experience. So easy , I'm now considering moving my pension over. Reviewed on: 4th January 2022

Simple, simple, simple

Easy to invest with great customer support and a swift onboarding process. Reviewed on: 4th January 2022

Easy to use and gives advice too

Setting up an ISA with Moneyfarm is easier than alternatives. With extra funds to invest the advice on offer from the team is easy and convenient to access and very helpful. Reviewed on: 4th January 2022

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