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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.78 (2083 reviews)

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4.78

Based on 2,083 reviews, last reviewed 22nd Apr 2026

11700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

They provide and excellent service. They provide and excellent service. Reviewed on: 22nd April 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

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Moneyfarm General Investment Account reviews (2083)

Great service

I have used Moneyfarm for 6 months and found the whole experience great. The app is easy to use and makes it quick to check your investments. Reviewed on: 4th January 2022

Good products and support

MoneyFarm offered what I wanted which was a portfolio product with options on the level of risk. They are particularly good at helping clients choose products which are suitable for their goals and circumstances and have a personal approach. Reviewed on: 4th January 2022

Confident my money is in safe hands.

Early days but believe moneyfarm will be a sound investment Reviewed on: 4th January 2022

Excellent

I have been with Moneyfarm for several years now. Everything has been excellent from their services to portfolio performance. I cannot fault it really. Reviewed on: 4th January 2022

Great modern investment tool - easy, transparent and good returns

User friendly investment tool that uses intelligence to help the average investor make above average returns at a self selected risk level Reviewed on: 4th January 2022

Easy to use, not intimidating, & performing well!

I’ve never invested in stocks before, money farm provide the right amount of support, and information- sending emails without me having to ask, but not too many that I’m overwhelmed. Their app is v easy to use and understand and I don’t feel like my money is trapped there forever in case I ever need to disinvest (my pension investment does feel a little trapped in comparison!). My stocks isa has been performing well and overall I’m so glad I made the switch from a regular savings to my first experience of investing. Reviewed on: 4th January 2022

Simple and good returns

Have been with Moneyfarm since 2018 Good returns for minimal effort Customer service is quick and helpful App is easy Shame they increased the fees a while ago but still better returns than most ISAs Reviewed on: 4th January 2022

Great app and good returns

Very user friendly, easy to set up and a great app. Investments are more transparent than I've seen elsewhere and most importantly 9 months in and I'm very happy with the returns! Reviewed on: 4th January 2022

Service

Excellent service with friendly helpful staff who go out of their way Reviewed on: 4th January 2022

Everything I need, easy & reliable, ESG option!

I am still exploring using you as a provider. I only have an ISA with you at the moment. Using the latter has been very easy so far. A big Thank You for introducing the option to invest in ESG, which otherwise could have been a reason to look for another provider. May the happy customer relationship continue Reviewed on: 4th January 2022

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