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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.84 (2008 reviews)

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4.84

Based on 2,008 reviews, last reviewed 2nd Mar 2026

4700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

The best returns I have ever had on investments. The best returns I have ever had on investments. I was sorry I had not unvested more money into my account. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

Moneyfarm General Investment Account reviews (2008)

Review of the Moneyfarm, General Investment Account:

Good experience overall...

Good communication, easy to book an adviser with time slot online, account on dashboard is user friendly, quite knowledgeable on market updates, explanation on funds (sometime depends on who you get), etc. Reviewed on: 24th March 2025

Easy/ sound investment for the future

I have deposited in money farms general investments, the process of doing so was straight forward & associated costs low. This provides a good means of stepping into investing for people who have limited knowledge/ skills in this area & are looking for a product that’s managed for you. Reviewed on: 14th January 2025

Straightforward, simple investing

Never had any issues with them. I receive occasional calls just to ask how things are going, no sales talk, receive many interesting and informative emails, the return on my investments is excellent and everything is very transparent and simple to navigate. Reviewed on: 14th January 2025

Great support and assessment prior to investing with...

Great support and assessment prior to investing with personal service that is invaluable to me. Reviewed on: 14th January 2025

I have been with Moneyfarm since 2023.

I have been with Moneyfarm since 2023. There products are amazing, I have an ISA, GIA and a pension product. I also think the app is intuitive and customer friendly. The level of customer service is excellent Reviewed on: 14th January 2025

Great app and easy to move money around

Great app and easy to move money around Reviewed on: 14th January 2025

General comment

I found this Company on the internet. I like investing in shares; which can be risky; however, as long as you keep an eye on your Portfolio you should make corrections as necessary. Reviewed on: 14th January 2025

Easy to set up and great support

Customer explanations were straightforward and reliable. Setting up an account on the app was very easy and there was always someone on hand to answer questions. Reviewed on: 14th January 2025

Great app.

Great app. Love how you are rewarded for saving. Reviewed on: 14th January 2025

Regular and informative updates

Regular and informative updates is the key to a good experience and Moneyfarm excel in this area. They are also willing to discuss your investments, if you wish or they are happy to leave you alone if you are comfortable with doing your own thing. Reviewed on: 14th January 2025

Easy to deal with.

Easy to deal with. I’ve been with them for several years now and never had any sort of problem. Reviewed on: 14th January 2025

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