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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.84 (2038 reviews)

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4.84

Based on 2,038 reviews, last reviewed 15th Mar 2026

7300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

4

Easy to use app and great update comms The interface is very easy to use and the regular email updates hit the right balance of being informative without overloading on detail. Reviewed on: 15th March 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

Moneyfarm General Investment Account reviews (2038)

Review of the Moneyfarm, General Investment Account:

Good experience overall...

Good communication, easy to book an adviser with time slot online, account on dashboard is user friendly, quite knowledgeable on market updates, explanation on funds (sometime depends on who you get), etc. Reviewed on: 24th March 2025

Easy to use and good returns

I have moved all of my investments onto the moneyfarm platform as I appreciate the low fees and ease of use. Very happy with performance of my portfolio over the last 3 years. Reviewed on: 4th January 2022

Efficient and great communication

Only recently started investing with Moneyfarm but have been impressed with the level of communication and support on offer. Plus the app and website are very clear and easy to use. Reviewed on: 4th January 2022

I actively recommend

I've recommended Moneyfarm to friends and family. The interface is easy to use, adding money is simple and it has allowed me to save for many things over the years with a good return. Reviewed on: 4th January 2022

Simple, no-strings investment

As a novice investor, I've been really happy with the service provided by Moneyfarm. It's simple, reliable and effective! Reviewed on: 4th January 2022

1st investment and pension company

I have used them as one of my firest pension and investment companies and so far very satisfied with their service. Reviewed on: 4th January 2022

10/10 customer experience

Moneyfarm make investing simple and easy without compromising on returns or flexibility. Advisors are always a phone call away and the new options like ESG investments are great. Reviewed on: 4th January 2022

Does what it says on the tin!

Happy with my experience of the past 2 years plus. Adding money to my SIPP wasn't straightforward the first few times but I've go the hang of it now. Reviewed on: 4th January 2022

Great!

First experience of investing - so pleased! Reviewed on: 4th January 2022

Easy investing with modern UX

Modern user experience that you'd expect from an app or a website in 2022 that makes investing easy for people who, like me, are not familiar with this domain. An advisor has also called me which was very useful to understand the concept. Reviewed on: 4th January 2022

An initial venture, turned trusted investor

I started with Moneyfarm a good few years ago and they were my first foray into stocks and shares investing. Since then i have opened a number of portfolios with them, (with varying degrees based on my life circumstances). I expect to have dips along the way, but as good thing come to those who wait, you are always rewarded by staying with them. I have also confirmed their ranking when comparing to other investors. It is also a telling take that when Wealthsimple closed down, their customers moved to Moneyfarm. Looking forward to (hopefully) another profitable year ahead! Reviewed on: 4th January 2022

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