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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.84 (2042 reviews)

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4.84

Based on 2,042 reviews, last reviewed 17th Mar 2026

7600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

Easy, trustworthy investment App makes things very simple. They are available if you need help or guidance to talk you through the options. Reviewed on: 17th March 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

Moneyfarm General Investment Account reviews (2042)

Review of the Moneyfarm, General Investment Account:

Good experience overall...

Good communication, easy to book an adviser with time slot online, account on dashboard is user friendly, quite knowledgeable on market updates, explanation on funds (sometime depends on who you get), etc. Reviewed on: 24th March 2025

Future planning the easy way.

So easy to use and the customer service is brilliant. Everything is explained clearly. Reviewed on: 5th February 2018

so eazy...a toddler could invest

moneyfarm has taken out the middle man..........................good Reviewed on: 24th January 2018

Great customer follow up.

I had a good follow up call from my own fund manager who knows the personal investment situation and offered some promotion that fitted me. Reviewed on: 21st January 2018

Great

Never had only problems and received a great level of interest on my investments Reviewed on: 21st January 2018

Great and friendly

Friendly and knowledgeable people. Recommended! Reviewed on: 21st January 2018

Best investment provider

App is friendly and easy to navigate, has the needed information and fulfills the customer needs. Investment is much easier now! Reviewed on: 21st January 2018

Amazing

Exactly what I needed! Thank you Moneyfarm. Would recommend. Reviewed on: 21st January 2018

The best investment advisory out there!

I can't believe how easy it's been from sign up to actually investing my money in a secure and visible manner. Long gone are the days on infinite hold to speak to someone and having no clue of what's happening with my investments. It's all there at the reach of a few taps. Bye bye HSBC! Reviewed on: 21st January 2018

Easy and effective

Easy to use customer interface, brilliant app and excellent customer service. And investments are doing really well so they must know what they’re doing!! Reviewed on: 21st January 2018

Great investment platform for beginners

This platform makes getting into investments very easy for those who have never tried before. The user interface is easy to use and understand especially when looking at the portfolio. Also I've mostly seen positive gains since I started using the service. I look forward to many years investing with moneyfarm Reviewed on: 20th January 2018

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