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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.84 (2038 reviews)

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4.84

Based on 2,038 reviews, last reviewed 15th Mar 2026

7300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

4

Easy to use app and great update comms The interface is very easy to use and the regular email updates hit the right balance of being informative without overloading on detail. Reviewed on: 15th March 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

Moneyfarm General Investment Account reviews (2038)

Review of the Moneyfarm, General Investment Account:

Great that investments can start from a small amount

Very easy to set up, great that I can invest small amounts rather than needing a large sum of money, and easy to follow on the app. Reviewed on: 30th January 2024

Seems to be working

In three months my investment has dipped and steadily gone back up above one percent. Optimistic for the future. Staff were really helpful when setting up and it's virtually all automated. Reviewed on: 20th December 2017

Good platform

I like the way i can see every detail of my portfolio. Reviewed on: 20th December 2017

Clear and easy for a different kind of investment

Good service and easy to use app Reviewed on: 20th December 2017

Simple, Easy Investing for Beginners

Incredible customer service. I was looking for a simple way to start investing in a way where I would have relatively easy access to my money should I need. On top of great service, I've had a great rate of return. I've already got my partner on there and plan to show my siblings how it works. Reviewed on: 20th December 2017

Great

Very limited experience in investing, moneyfaem makes me feel secure and confident in what I invest, with great customer service and reallt good mobile app Reviewed on: 20th December 2017

Great for starting investing without having big capital

Moneyfarm gives small investors the opportunity to earn something from their small capital, which is great compared with banks that give no interest and active managers that charge big fees. Reviewed on: 20th December 2017

Better than the bank!

My limited experience in banking didn't really matter at all. Very professional and thorough in explaining what happens to your investment. Hugely recommend Reviewed on: 20th December 2017

Attentive new customer experience

Started investing with Moneyfarm this year and the customer experience was so attentive and personal. This is a rare experience within this industry, very refreshing! Reviewed on: 20th December 2017

amazing investment company

superby investment company very simple and effective app and great customer service both via the app chat and email functions Reviewed on: 20th December 2017

Excellent investment company

Brilliant investment company very clear app and easy to fund etc Reviewed on: 20th December 2017

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