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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.84 (2008 reviews)

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4.84

Based on 2,008 reviews, last reviewed 2nd Mar 2026

4700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

The best returns I have ever had on investments. The best returns I have ever had on investments. I was sorry I had not unvested more money into my account. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

Moneyfarm General Investment Account reviews (2008)

Review of the Moneyfarm, General Investment Account:

Good experience easy and quick prosessing easy acce...

Good experience easy and quick prosessing easy access with account easy to talk to staff understood investment better and appreciate it better I have taught my friends and family about investments Reviewed on: 15th April 2024

Great customer service

Moneyfarm had a cashback promotion which was easy to use. They offered a call and provided a comprehensive overview of their products and answered all questions. It made the investment decision much easier. Moneyfarm's easy to use dashboard is an easy way of viewing one's investments at all times. Reviewed on: 1st June 2023

Robot investing

I have both an isa and investment account.I have been pleased with the website and are happy they rebalance my portfolio.The charges aren’t as low as some competitors but pleased with service and performance in these difficult times Reviewed on: 31st May 2023

Easy to use, great customer service

Simply the best all round customer service, far superior to the big providers. Reviewed on: 1st April 2023

Trustworthy, Experts

Another amazing investment company that help us as they are experts know what they are doing. Reviewed on: 11th March 2023

Does the job

I think the app could have a better user interface. Reviewed on: 28th February 2023

Easy investments, low costs, support available

Simple products, 'advice' available if want it, low cost options available; nice App Reviewed on: 28th February 2023

Easy to use

Easy to invest and good customer service, and the dashboard information is clear and gives good insight into how your investment is managed. Reviewed on: 28th February 2023

its ok

its mostly ok, wish it was clearer what happens with the money and costs once invested. Reviewed on: 20th February 2023

Best of the Robo-ISAs

I have been with MoneyFarm for a a few years now after having money in three different robo ISAs. MoneyFarm consistently came out on top so I eventually transferred everything in my MF account. There have been ups and downs with the market fluctuations and the best advice is to go with the flow and let MoneyFarm regroup and rebalance to your best advantage. Reviewed on: 18th February 2023

Great updates

Even for small investors like me the communications and help on offer is great. It's given in a relatable way but not patronising or dumbed down. I like! Reviewed on: 18th February 2023

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