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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.84 (2008 reviews)

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4.84

Based on 2,008 reviews, last reviewed 2nd Mar 2026

4700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

The best returns I have ever had on investments. The best returns I have ever had on investments. I was sorry I had not unvested more money into my account. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

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Moneyfarm General Investment Account reviews (2008)

Decent platform

I set up a GIA account a few years back with an offer which offered a certain amount free of charges. Unfortunately they went back on this offer and I’m now being charged. Not a massive deal but I’ve decided to keep my ISA with Vanguard Reviewed on: 5th January 2022

Lovely

They are always present and above all they bring home excellent results. Reviewed on: 5th January 2022

Simple, performing and great customer service

Wish i had known about moneyfarm sooner. Such a simple solution for investing. Very happy with performance and very impressed with quality of customer service. Easy to talk to someone, they are friendly and competent. Reviewed on: 5th January 2022

So happy with my Moneyfarm ISA

Moneyfarm has great customer service and my ISA is performing well. I highly recommend them. Reviewed on: 5th January 2022

Moneyfarm review

Very easy to use app, very simple to set up, help is always on hand if it is needed. Great service over the past 4 or so years I have been with them. Reviewed on: 5th January 2022

Excellent, easy to use and good customer support!

This was my first foray into online investing and it is safe to say that I am extremely satisfied! Not only is my Moneyfarm ISA doing better than any of my other investments, but having it instantly available in an app means that I always know what's going on, and can simply and easily access advice, statements, analytics and more....wherever I am. Perfect! Reviewed on: 5th January 2022

Investing made easy

I have been a Moneyfarm client for the last 5 years and I can wholeheartedly recommend it. Not only the performance is more than satisfactory, but also the customer support team is really knowledgeable and helpful in planning my investments future. Reviewed on: 5th January 2022

Decent, nice to talk to a human

I get that some people like being completely robo, but I quite like chatting to somebody who gets what my goals are Reviewed on: 5th January 2022

Easy, transparent, friendly

Easy, transparent, friendly - the Moneyfarm experience is highly recommended for anyone who wants to invest without any hassle. Reviewed on: 5th January 2022

Very good service and easily accessible website

Have found the system quick and easy to use and lots of useful information realting to my investments Reviewed on: 5th January 2022

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