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Monmouthshire Building Society: Mortgages reviews

View other Monmouthshire Building Society products
4.84
Based on 311 reviews, last reviewed 1st Sep 2026
5% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
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2 star
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2%

Latest highest rating:

5

Anita really had the magic touch. Anita really had the magic touch. Anita was not only professional, she was accommodating around our busy work schedules and made the whole process inc... Read more Reviewed on: 1st September 2026
ND's avatar
ND

Latest lowest rating:

1

The Monmouthshire Building Society have a 'floor' ra... The Monmouthshire Building Society have a 'floor' rate on their variable rate products that, at the moment, doesn't go beneath 3.5 %. However they hav... Read more Reviewed on: 24th August 2025
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Caroline L
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About this product

Monmouthshire Building Society offer a range of mortgages to cover different borrowing needs.

Whether you’re looking to buy your first home, move somewhere bigger, or simply get a better deal, you can book an online appointment with a Monmouthshire mortgage advisor.

Monmouthshire Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Mortgages reviews (312)

Excellent company

5
I have been with the Monmouthshire for many years now and would recommend them for a mortgage. Reviewed on: 12th November 2019
Morgan's avatar
Morgan

best mortage Providers I have delt with

5
They made it easy and with great rates. Ive kept my mortage with them for a second time as cant beat the rates or the customer service. The service I have had has been brillant. Ive recommended them to everyone I know who is looking for a mortgage or renewing. They just prove it doent need to be a nightmare renewing or sorting out a mortgage. Reviewed on: 12th November 2019
Liz Skelt's avatar
Liz Skelt

Monmouthshire building society

5
A wonderful pleasant firm to deal with. Thank you for helping us purchase our wonderful family home Reviewed on: 12th November 2019
Lucy Chalk's avatar
Lucy Chalk

Great mortgage & service

5
It was easy and quick to sort our mortgage and everytime we've had a question the customer service has been amazing. So glad we chose Monmouthshire to be our mortgage provider. Reviewed on: 12th November 2019
Sarah's avatar
Sarah

Excellent bespoke mortgage

5
Monmouthshire considered our height ltv requirements where other providers wouldn’t. We came away with an extremely competitive rate and the house we always wanted. Thanks Monmouthshire! Reviewed on: 12th November 2019
Phillip Hingley's avatar
Phillip Hingley

Perfect Service Every Time

5
I went to the Cwmbran branch of MBS 6 years ago as a first time buyer, the lady who arranged our mortgage was so helpful and explained everything beautifully, we took out a 3 year fixed and when it came time we went back to renew it and with the help of the advisor ended up taking 7 years off our mortgage and signing up for another 5 year fixed, the service is always amazing which is why we also have our savings there and we’ve just added a new member to our family so we’ve opened him a young saver too! Reviewed on: 12th November 2019
Emily Ayres's avatar
Emily Ayres

Best mortgage

5
Being older other big building societies were less flexible on the age that they will lend till. Monmouthshire have accepted that older customers are valuable. Reviewed on: 12th November 2019
Jenny 's avatar
Jenny

Superb Service

5
So easy to manage and work with these guys Reviewed on: 12th November 2019
James Lythe's avatar
James Lythe

Great family ferl

5
Been with the Monmouthshire mortgage family for 14 years, and I wouldn’t go anywhere else. A personal touch in branch makes all the difference. Reviewed on: 12th November 2019
Hayley Williams's avatar
Hayley Williams

Friendly efficient service.

5
All my visits to my local branch in Monmouth have been met with a friendly and efficient service and there are no queues!!! Reviewed on: 12th November 2019
Karen Blake's avatar
Karen Blake

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