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Monmouthshire Building Society: Mortgages reviews

4.81
Based on 265 reviews, last reviewed 28th Jan 2026
35% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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3%

Latest highest rating:

5

Great customer service Anita was really helpful taking care to provide detail every step of the way, really focusing on the customer and our requirements. Her advice and fri... Read more Reviewed on: 28th January 2026
Tom Rickman's avatar
Tom Rickman

Latest lowest rating:

1

The Monmouthshire Building Society have a 'floor' ra... The Monmouthshire Building Society have a 'floor' rate on their variable rate products that, at the moment, doesn't go beneath 3.5 %. However they hav... Read more Reviewed on: 24th August 2025
Caroline L's avatar
Caroline L

About this product

Monmouthshire Building Society offer a range of mortgages to cover different borrowing needs.

Whether you’re looking to buy your first home, move somewhere bigger, or simply get a better deal, you can book an online appointment with a Monmouthshire mortgage advisor.

Monmouthshire Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Mortgages reviews (265)

Mortgage

5
Great service and interest rate. Reviewed on: 12th November 2019

Got me a mortgage when nobody else could

5
I had major trouble getting a mortgage due to a default on my credit score and had almost given up getting a mortgage. My repayments were coming back at £500 plus a month, which was not cheaper than renting. Monmouthshire assessed my case and gave me an incredible offer of £308 a month, making buying my home affordable. Not only that, they handled my case incredibly well and dealt with the shortcomings of the solicitors, providing documents quickly and helping with all queries. I would definitely recommend them to anybody! Reviewed on: 12th November 2019

Love Mon BS

5
Bought our first home with Mon BS 6 years ago no issues at all ever they're fab and can get in touch with them so easily they're very well informed and very helpful. We recently also obtained a home improvements secured loan with them too everything always goes smoothly with them would highly recommend to anyone Reviewed on: 12th November 2019

Brilliant year on year

5
Great experience we had a 2 year fixed then 5 year fixed at great rate and assistance from staff Reviewed on: 12th November 2019

Excellent service, communication and helpfulness!

5
Monmouthshire building society made our mortgage quick incredibly simple, were friendly, helpful and so easy to communicate. After completing on our house we even learned that we had signed on thier 150th birthday and were given a £150 reward! Reviewed on: 12th November 2019

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