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Monmouthshire Building Society: Mortgages reviews

View other Monmouthshire Building Society products
4.83
Based on 303 reviews, last reviewed 22nd Jul 2026
44% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Superb experience - thanks to Michelle. Michelle was my mortgage advisor, she was fantastic. Michelle explained everything really clearly and checked my understanding throughout the process.... Read more Reviewed on: 22nd July 2026
Richard H's avatar
Richard H

Latest lowest rating:

1

The Monmouthshire Building Society have a 'floor' ra... The Monmouthshire Building Society have a 'floor' rate on their variable rate products that, at the moment, doesn't go beneath 3.5 %. However they hav... Read more Reviewed on: 24th August 2025
Caroline L's avatar
Caroline L
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About this product

Monmouthshire Building Society offer a range of mortgages to cover different borrowing needs.

Whether you’re looking to buy your first home, move somewhere bigger, or simply get a better deal, you can book an online appointment with a Monmouthshire mortgage advisor.

Monmouthshire Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Mortgages reviews (303)

Mortgage

5
Good interest rate, no problems. Reviewed on: 12th November 2019
Konrad's avatar
Konrad

Excellent company

5
I have been with the Monmouthshire for many years now and would recommend them for a mortgage. Reviewed on: 12th November 2019
Morgan's avatar
Morgan

best mortage Providers I have delt with

5
They made it easy and with great rates. Ive kept my mortage with them for a second time as cant beat the rates or the customer service. The service I have had has been brillant. Ive recommended them to everyone I know who is looking for a mortgage or renewing. They just prove it doent need to be a nightmare renewing or sorting out a mortgage. Reviewed on: 12th November 2019
Liz Skelt's avatar
Liz Skelt

Monmouthshire building society

5
A wonderful pleasant firm to deal with. Thank you for helping us purchase our wonderful family home Reviewed on: 12th November 2019
Lucy Chalk's avatar
Lucy Chalk

Great mortgage & service

5
It was easy and quick to sort our mortgage and everytime we've had a question the customer service has been amazing. So glad we chose Monmouthshire to be our mortgage provider. Reviewed on: 12th November 2019
Sarah's avatar
Sarah

Excellent bespoke mortgage

5
Monmouthshire considered our height ltv requirements where other providers wouldn’t. We came away with an extremely competitive rate and the house we always wanted. Thanks Monmouthshire! Reviewed on: 12th November 2019
Phillip Hingley's avatar
Phillip Hingley

Perfect Service Every Time

5
I went to the Cwmbran branch of MBS 6 years ago as a first time buyer, the lady who arranged our mortgage was so helpful and explained everything beautifully, we took out a 3 year fixed and when it came time we went back to renew it and with the help of the advisor ended up taking 7 years off our mortgage and signing up for another 5 year fixed, the service is always amazing which is why we also have our savings there and we’ve just added a new member to our family so we’ve opened him a young saver too! Reviewed on: 12th November 2019
Emily Ayres's avatar
Emily Ayres

Best mortgage

5
Being older other big building societies were less flexible on the age that they will lend till. Monmouthshire have accepted that older customers are valuable. Reviewed on: 12th November 2019
Jenny 's avatar
Jenny

Superb Service

5
So easy to manage and work with these guys Reviewed on: 12th November 2019
James Lythe's avatar
James Lythe

Great family ferl

5
Been with the Monmouthshire mortgage family for 14 years, and I wouldn’t go anywhere else. A personal touch in branch makes all the difference. Reviewed on: 12th November 2019
Hayley Williams's avatar
Hayley Williams

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