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Monmouthshire Building Society: Mortgages reviews

View other Monmouthshire Building Society products
4.82
Based on 273 reviews, last reviewed 30th Mar 2026
29% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Great service Called back when said they would. Discussion about products clear. Gave suggestions as to managing mortgage payments- very helpful. Reviewed on: 30th March 2026
Daniel F's avatar
Daniel F

Latest lowest rating:

1

The Monmouthshire Building Society have a 'floor' ra... The Monmouthshire Building Society have a 'floor' rate on their variable rate products that, at the moment, doesn't go beneath 3.5 %. However they hav... Read more Reviewed on: 24th August 2025
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Caroline L
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About this product

Monmouthshire Building Society offer a range of mortgages to cover different borrowing needs.

Whether you’re looking to buy your first home, move somewhere bigger, or simply get a better deal, you can book an online appointment with a Monmouthshire mortgage advisor.

Monmouthshire Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Mortgages reviews (273)

Fantastic mortgage provider

5
Very helpful throughout the mortgage process from start to finish Reviewed on: 12th November 2019
Bryan Mills 's avatar
Bryan Mills

Easy to talk too

5
Everytime I call or go into the branch the staff are so easy to talk too and they explain and help me everytime that's why I keep coming back Reviewed on: 12th November 2019
Dave 's avatar
Dave

Simple and Friendly

5
Wonderful people who want to help, and with incredible prices and offers that made getting our mortgage worthwhile and easy. Reviewed on: 12th November 2019
Andrew Davies's avatar
Andrew Davies

Made our move easier

5
I am disabled and my husband and I needed to move house Sony parents could move I with us to care for me whilst he was away. Therefore between us we were selling 2 houses and putting all the money into one. Our mortgage advisor was excellent throughout the process and gave us some very helpful advise. He was there whenever we needed to speak to him and he made the whole process so much easier. The bank gave us a great deal as we were already customers so all in all it was a calm and clear process with no problems whatsoever even though we had an unusual request. Highly recommend them. Reviewed on: 12th November 2019
Teri McDonald's avatar
Teri McDonald

First time buyer's dream

5
My husband and I were able to realise out dream or buying our first home with the help of Monmouthshire building society. We always hear how difficult the process can be when buying a home, but the advisors at MBS made it simple and hassle free. From viewing to moving in, it took approx 3 months. The paperwork was easy to read, and I didn't feel bamboozled by jargon. All enquiries were dealt with swiftly and efficiently. Thank you MBS for helping us buy our first home, we are over the moon! Reviewed on: 12th November 2019
Jodie McEvoy's avatar
Jodie McEvoy

Best provider with mortgage

5
Transparency and clean rules for the mortgage. Reviewed on: 12th November 2019
Anonymous's avatar
Anonymous

Fast simple service

5
We applied for a mortgage with them as we was first time buyers we found there system fair and simple and a fast process Reviewed on: 12th November 2019
Richard85's avatar
Richard85

They stand a loan

5
Friendly and efficient to deal with, they offer the personal touch and treat each application on its merits. Reviewed on: 12th November 2019
Phoebus's avatar
Phoebus

Amazing

5
We struggled to get a mortgage for our first house until Monmouthshire accepted us, we’re forever grateful Reviewed on: 12th November 2019
Beth's avatar
Beth

Fantastic service

5
We took out a holiday let mortgage and the service we received - particularly from Marli - was first class! Reviewed on: 12th November 2019
Louise's avatar
Louise

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