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Monmouthshire Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.84 (252 reviews)

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4.77

Based on 252 reviews, last reviewed 13th Oct 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Be open to advice As retired Corporate bankers Ian and I thought we knew all that we needed to about mortgages but we were wrong!! Anita was extremely knowledgeable and... Read more Reviewed on: 13th October 2025

Latest lowest rating:

1

The Monmouthshire Building Society have a 'floor' ra... The Monmouthshire Building Society have a 'floor' rate on their variable rate products that, at the moment, doesn't go beneath 3.5 %. However they hav... Read more Reviewed on: 24th August 2025

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About this product

Monmouthshire Building Society offer a range of mortgages to cover different borrowing needs.

Whether you’re looking to buy your first home, move somewhere bigger, or simply get a better deal, you can book an online appointment with a Monmouthshire mortgage advisor.

Monmouthshire Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Mortgages reviews (252)

Great, friendly Building Society

A good small building society offering very competitive rates and great customer service. Reviewed on: 12th November 2019

Good deals and friendly professional service

I have a couple of mortgages with the Monmouthshire. They are easy to deal with and at the end of my rate I was delighted that they extended a new rate that was as good for me as to new customers. I've been really impressed by the good service that they offer. Reviewed on: 12th November 2019

Fantastic products and service

I've had a great service and competitive mortgage products through the Monmouthshire Building Society for over 20 years. They have always given me a professional and friendly service. Have always and will always continue to recommend them. Reviewed on: 12th November 2019

Brilliant Service

Portishead branch has the friendliest staff. Really helpful with savings advice Reviewed on: 12th November 2019

Outstanding lender for local people

Monmouthshire Building Society continues to offer extremely competitive mortgage deals and re-mortgaging is the most simple and hassle-free experience. I recommend Monmouthshire to all my friends and colleagues. No need to look any further for a great deal. Reviewed on: 12th November 2019

Flexible approach, fast and efficient service and friendly/courteous staff.

I am recently retired and wanted a second mortgage as a future investment and to allow me to purchase a new property and rent out my other property. The Monmouthshire were the most flexible and accommodating company and a pleasure to deal with. Reviewed on: 12th November 2019

Very Effecient and contactable

Recently in fortunate position to redeem my mortgage. Made contact by phone and then emailed received as promised. Redemption figure sent to me late evening same day. Repayment made as agreed. Would use and recommend Reviewed on: 12th November 2019

Excellent in all areas.

Customer care has always been of the highest level. Reviewed on: 12th November 2019

Great value mortgages and excellent customer servive

We were able to get a very competitive rate for a lending in retirement mortgage up to the age of 85 which perfectly suited our needs. Most, if not all, other mortgages were either at significantly higher rates or, if not, did not lend past the age of 80. Reviewed on: 12th November 2019

Most helpful building society I've dealt with

Brilliant customer service team and the mortgage advisors couldn't have been more helpful. Reviewed on: 12th November 2019

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