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Monzo reviews

Monzo Logo
Rated Excellent 4.93/5

Monzo reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Offers exclusive rewards and discounts to customers
    Offers exclusive rewards and discounts to customers
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 22,598 product reviews

Average score of 4.93/5
5 star
96%
4 star
3%
3 star
0%
2 star
0%
1 star
1%
Reviews for Monzo have trended negatively over the past 90 days

Latest positive rating

5/5

Excellent and really glad I started using Monzo afte...

Excellent and really glad I started using Monzo after my girlfriend told me about it.

{"display":"Danny","full_name":"Danny","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Investments
Danny 22nd June 2025

Latest negative rating

1/5

The most Useless CC

I am trying to use Monzo flex credit card and where ever I've tried to use it and that's multiple places it doesn't allow me... I am trying to use Monzo flex credit card and where ever I've tried to use it and that's multiple places it doesn't allow me to use it. It's the most pointless credit card on the planet. Read more Read less

{"display":"JN","full_name":"JN","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Flex Credit Card
JN 4th June 2025

About Monzo

Monzo is a digital bank that offers a mobile app for managing money, budgeting and saving.

Monzo was founded in early 2015 with the mission to build the best bank in the world, challenging long-standing traditional banking formats. Now more than 10 million people manage their money and spend around the world through Monzo.

Monzo provide personal current accounts, savings, investments, pensions, credit cards, loans and business banking.

Monzo at a glance

Contact details

Social media

Reviews for Monzo

Showing 11 of 22598 company reviews Last reviewed within 7 days

Excellent and really glad I started using Monzo afte...

Investments 22nd June 2025

Excellent and really glad I started using Monzo after my girlfriend told me about it.

Rated Excellent 5/5
Read more product reviews

Monzo is easy to use, excellent service and makes ba...

Current Account 21st June 2025

Monzo is easy to use, excellent service and makes banking simple

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Monzo is a breath of fresh air in the banking space!

    I have loved being a Monzo customer due to their fantastic customer service, their playful initiatives, and their transparency around financial literacy. As someone that... I have loved being a Monzo customer due to their fantastic customer service, their playful initiatives, and their transparency around financial literacy. As someone that was never taught how to save, or how to be financially responsible, I really appreciate how easy Monzo makes banking and it seems like a fantastic company to work for and be part of (I regularly check their job boards!). For an industry that seems out to get you, Monzo are approachable, open, and fun. Read more Read less

  • 5/5

    Get paid earlier!

    Monzo accounts let you get paid ealier, which is really helpful. It also categorises all expenses easily and correctly. It’s amazing, it’s easy to pay... Monzo accounts let you get paid ealier, which is really helpful. It also categorises all expenses easily and correctly. It’s amazing, it’s easy to pay friends and divide money of nights out. Read more Read less

    {"display":"Luis ","full_name":"Luis ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Luis 19th June 2025
  • 5/5

    The best banking app I've ever used.

    The best banking app I've ever used. Being able to move money into pots, the transaction updating usually before the shops till has, the option... The best banking app I've ever used. Being able to move money into pots, the transaction updating usually before the shops till has, the option of virtual cards (I haven't upgraded yet) etc, I cannot recommend it enough. Very easy to use and to set up. The get paid early feature is FANTASTIC. Read more Read less

    {"display":"Lau91","full_name":"Lau91","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Lau91 17th June 2025
  • 5/5

    Changed the way I look at money, they are supportive...

    Changed the way I look at money, they are supportive, have improved my credit and I can’t image being with another Bank

    {"display":"Sa","full_name":"Sa","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Sa 17th June 2025
  • 4/5

    .Easy access to credit - a little too easy

    Monzo Flex is a great way to spread the cost of purchases in the moment, but it is a very expensive way of doing so... Monzo Flex is a great way to spread the cost of purchases in the moment, but it is a very expensive way of doing so if you’re not paying it off over the short term, and it is a little too easy to spend on. Read more Read less

  • 5/5

    Good service and helping to save

    Good service and helping to save

    {"display":"Charlotte J","full_name":"Charlotte J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Charlotte J 17th June 2025
  • 5/5

    Monzo for fraud protection

    I was recently the victim of fraud. Four of my banking apps were accessed by the thief. Monzo was the only one to prevent any... I was recently the victim of fraud. Four of my banking apps were accessed by the thief. Monzo was the only one to prevent any fraudulent transactions. They were also the first to get me set up again with a new, safe app and a new bank card. Bravo Monzo! Read more Read less

  • 5/5

    Excellent bank, so easy to use and great when travel...

    Excellent bank, so easy to use and great when travelling abroad. Saving's account is super as well.

    {"display":"Noora","full_name":"Noora","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Noora 15th June 2025
  • 5/5

    Perfection!

    I've been with them for a few years now and the have been the most helpful bank I've been with baring in mind they don't have branches!

    Products from Monzo

    Showing products offered by Monzo

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