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Monzo reviews

Monzo Logo
Rated Excellent • 4.93/5

Monzo reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Offers exclusive rewards and discounts to customers
    Offers exclusive rewards and discounts to customers
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 22,567 product reviews

Average score of 4.93/5
5 star
96%
4 star
3%
3 star
0%
2 star
0%
1 star
1%
Reviews for Monzo have trended negatively over the past 90 days

Latest positive rating

5/5

Everything is good just just just czy smaki

jest okej wszystko w porządku nie ma o czym gadać

{"display":"kamiloss","full_name":"kamiloss","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1238932.png"}}'s avatar
Investments
kamiloss 2nd June 2025

Latest negative rating

1/5

The most Useless CC

I am trying to use Monzo flex credit card and where ever I've tried to use it and that's multiple places it doesn't allow me... I am trying to use Monzo flex credit card and where ever I've tried to use it and that's multiple places it doesn't allow me to use it. It's the most pointless credit card on the planet. Read more Read less

{"display":"JN","full_name":"JN","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Flex Credit Card
JN 4th June 2025
See more reviews for Monzo products

About Monzo

Monzo is a digital bank that offers a mobile app for managing money, budgeting and saving.

Monzo was founded in early 2015 with the mission to build the best bank in the world, challenging long-standing traditional banking formats. Now more than 10 million people manage their money and spend around the world through Monzo.

Monzo provide personal current accounts, savings, investments, pensions, credit cards, loans and business banking.

Monzo at a glance

Contact details

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Reviews for Monzo

Showing 11 of 22567 company reviews • Last reviewed within 7 days

The most Useless CC

Flex Credit Card • 4th June 2025

I am trying to use Monzo flex credit card and where ever I've tried to use it and that's multiple places it doesn't allow me... I am trying to use Monzo flex credit card and where ever I've tried to use it and that's multiple places it doesn't allow me to use it. It's the most pointless credit card on the planet. Read more Read less

{"display":"JN","full_name":"JN","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
JN
Rated Terrible • 1/5
Read more product reviews

Everything is good just just just czy smaki

Investments • 2nd June 2025

jest okej wszystko w porządku nie ma o czym gadać

{"display":"kamiloss","full_name":"kamiloss","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1238932.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Straightforward banking how it should be

    Straightforward banking how it should be

    {"display":"Kayleigh H","full_name":"Kayleigh H","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1238202.png"}}'s avatar
  • 1/5

    Terrible, unreliable and disorganised customers serv...

    Terrible, unreliable and disorganised customers service. I do not trust them!

    {"display":"Sol ","full_name":"Sol ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Sol 28th May 2025
  • 5/5

    Very clear all laid or beautiful y actually see wher...

    Very clear all laid or beautiful y actually see where everything is

    {"display":"Samuel l","full_name":"Samuel l","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Samuel l 27th May 2025
  • 5/5

    Monzo flex is very easy to use, I like the flexibili..

    Monzo flex is very easy to use, I like the flexibility of the payment plan options whether you want to pay off earlier or extend... Monzo flex is very easy to use, I like the flexibility of the payment plan options whether you want to pay off earlier or extend the fees and interest are communicated in a clear, simple and informative manner. Read more Read less

    {"display":"HG","full_name":"HG","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Flex Credit Card
    HG 26th May 2025
  • 4/5

    Good company, helped me pay for birthday for my daug...

    Good company, helped me pay for birthday for my daughter

    {"display":"Naomi C","full_name":"Naomi C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    Naomi C 26th May 2025
  • 4/5

    Monzo provide a gateway to investing for all.

    Monzo provide a gateway to investing for all. Although the fees are higher than elsewhere Monzo makes investing so simple and understandable for beginners

    {"display":"Paul nolan","full_name":"Paul nolan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Flex remains the most manageable credit card in the...

    Flex remains the most manageable credit card in the market place providing clear oversight of purchases and repayments

    {"display":"Paul nolan","full_name":"Paul nolan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Monzo remain the leading bank in the UK.

    Monzo remain the leading bank in the UK. Legacy banks are following in their steps and trying to become fintechs... but Monzo are always 2 steps ahead...

    {"display":"Paul nolan","full_name":"Paul nolan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    My thoughts on Monzo

    Been with them since 2018 and they’ve been innovating ever since!

    {"display":"Patrick ","full_name":"Patrick ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from Monzo
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