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Monzo reviews

Monzo Logo
Rated Excellent • 4.93/5

Monzo reviews

Verified business
Last reviewed within 7 days
  • Offers exclusive rewards and discounts to customers
    Offers exclusive rewards and discounts to customers
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 19,604 product reviews

Average score of 4.93/5
5 star
96%
4 star
3%
3 star
0%
2 star
0%
1 star
1%
Reviews for Monzo have trended positively over the past 90 days

Latest positive rating

5/5

Monzo is exactly what a modern bank should be.

Monzo is exactly what a modern bank should be... Innovative, intuitive, efficient, responsive and reliable.

{"display":"Paul JK","full_name":"Paul JK","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Current Account
Paul JK 3rd March 2025

Latest negative rating

1/5

Poor support

Support is a nightmare. Switched to traditional banks again.

{"display":"Pat","full_name":"Pat","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Business Account
Pat 28th February 2025
See more reviews for Monzo products

About Monzo

Monzo is a digital bank that offers a mobile app for managing money, budgeting and saving.

Monzo was founded in early 2015 with the mission to build the best bank in the world, challenging long-standing traditional banking formats. Now more than 10 million people manage their money and spend around the world through Monzo.

Monzo provide personal current accounts, savings, investments, pensions, credit cards, loans and business banking.

Monzo at a glance

Contact details

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Reviews for Monzo

Showing 11 of 19604 company reviews • Last reviewed within 7 days

Monzo is exactly what a modern bank should be.

Current Account • 3rd March 2025

Monzo is exactly what a modern bank should be... Innovative, intuitive, efficient, responsive and reliable.

{"display":"Paul JK","full_name":"Paul JK","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Easy of use and easy to apply

Business Account • 3rd March 2025

It is very easy to use and manage the account. Savings pots are very useful. I am using it from more than a year and... It is very easy to use and manage the account. Savings pots are very useful. I am using it from more than a year and I haven't face any issue during this time. Read more Read less

{"display":"Ashish Verma","full_name":"Ashish Verma","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1121387.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 4/5

    Smooth banking.

    Smooth banking. App a bit cluttered.

    {"display":"JW","full_name":"JW","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    JW 3rd March 2025
  • 5/5

    Nothing but praise.

    Nothing but praise. Excellent products and perks. Easy to use app

    {"display":"Sharon Betts","full_name":"Sharon Betts","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Good UX!

    Good UX! Something something something...

    {"display":"Callum T","full_name":"Callum T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Amazing account

    I was worried that a completely online bank would mean less support but it's been simpler than traditional high street banks at every turn. No... I was worried that a completely online bank would mean less support but it's been simpler than traditional high street banks at every turn. No more struggling to find time to get into a branch. The app is easy and it makes everything so simple Read more Read less

    {"display":"A B","full_name":"A B","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1119587.png"}}'s avatar
    Current Account
    A B 3rd March 2025
  • 5/5

    Easy to see where money is and move around .

    Easy to see where money is and move around .

    {"display":"Ash B","full_name":"Ash B","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1119498.png"}}'s avatar
    Investments
    Ash B 3rd March 2025
  • 5/5

    Excellent service

    Easy fast best bank app is easy to access everything

    {"display":"DAMODHAR REDDY","full_name":"DAMODHAR REDDY","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Love Monzo

    Monzo is very easy to use, and incredibly good value for money

    {"display":"Asha","full_name":"Asha","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Asha 3rd March 2025
  • 5/5

    Awesome bank and i love the saving options

    Awesome bank and i love the saving options

    {"display":"Sulaxchane B","full_name":"Sulaxchane B","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1119392.png"}}'s avatar
  • 5/5

    Monzo is the best bank ever for everything!

    Monzo is the best bank ever for everything! I would NEVER move banks ever again!.. Monzo is the absolute best.. Love everything about it..

    {"display":"Nicole A","full_name":"Nicole A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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