Smart Money People Logo

Voting in the British bank awards 2025 is open - Vote here

Share this page
Link copied

Monzo reviews

Monzo Logo
Rated Excellent • 4.92/5

Monzo reviews

Verified business
Last reviewed within 7 days
  • Offers exclusive rewards and discounts to customers
    Offers exclusive rewards and discounts to customers
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 17,984 product reviews

Average score of 4.92/5
5 star
96%
4 star
3%
3 star
0%
2 star
0%
1 star
1%
Reviews for Monzo have trended positively over the past 90 days

Latest positive rating

5/5

Since starting my investment Monzo does all the work...

Since starting my investment Monzo does all the work, it’s worry free.. it’s all done with an extremely small fee. I am now encouraged to... Since starting my investment Monzo does all the work, it’s worry free.. it’s all done with an extremely small fee. I am now encouraged to invest more as it’s a sure way of growth. Read more Read less

{"display":"Seeta","full_name":"Seeta","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Investments
Seeta 30th January 2025

Latest negative rating

1/5

Terrible

I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered... I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t sound like she wanted to be there. Told me I closed my account and I couldn’t apply for a new one for 30 days which I will not be doing. Read more Read less

{"display":"CF","full_name":"CF","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Current Account
CF 9th January 2025
See more reviews for Monzo products

About Monzo

Monzo is a digital bank that offers a mobile app for managing money, budgeting and saving.

Monzo was founded in early 2015 with the mission to build the best bank in the world, challenging long-standing traditional banking formats. Now more than 10 million people manage their money and spend around the world through Monzo.

Monzo provide personal current accounts, savings, investments, pensions, credit cards, loans and business banking.

Monzo at a glance

Contact details

Social media

Reviews for Monzo

Showing 11 of 17984 company reviews • Last reviewed within 7 days

Since starting my investment Monzo does all the work...

Investments • 30th January 2025

Since starting my investment Monzo does all the work, it’s worry free.. it’s all done with an extremely small fee. I am now encouraged to... Since starting my investment Monzo does all the work, it’s worry free.. it’s all done with an extremely small fee. I am now encouraged to invest more as it’s a sure way of growth. Read more Read less

{"display":"Seeta","full_name":"Seeta","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Great app

Current Account • 29th January 2025

App has some really great features and makes it super easy to keep track of transactions and savings. I love that I’m able to do... App has some really great features and makes it super easy to keep track of transactions and savings. I love that I’m able to do “loose change” round ups and paying for a perks account doesn’t bother me as there are some great incentives included. Read more Read less

{"display":"Alexandra S","full_name":"Alexandra S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Really easy application and I love how it integrates...

    Really easy application and I love how it integrates in the app with my personal accounts. Feels quite busy in terms of the tiered options... Really easy application and I love how it integrates in the app with my personal accounts. Feels quite busy in terms of the tiered options but easy to use and the CASS from Tide went through without issue. Card took nearly 2 weeks to arrive but that's only a minor thing. Read more Read less

    {"display":"jake_sandford","full_name":"jake_sandford","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great product, fair and clear, easy to understand cr...

    Great product, fair and clear, easy to understand credit and interest

    {"display":"Paddy","full_name":"Paddy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Flex Credit Card
    Paddy 26th January 2025
  • 5/5

    It's been well so far.

    It's been well so far. Haven't really done much with Monzo but it seems good so far. I can't really stand firm for their security... It's been well so far. Haven't really done much with Monzo but it seems good so far. I can't really stand firm for their security due to rumour on tiktok I heard. Read more Read less

    {"display":"Uchechukwu C","full_name":"Uchechukwu C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Friendly to immigrants.

    Friendly to immigrants. I came to this country half a year ago with no friends or family here and Monzo is virtually the only bank... Friendly to immigrants. I came to this country half a year ago with no friends or family here and Monzo is virtually the only bank that let me set up an account rather painlessly. Read more Read less

    {"display":"BlabberingSquid","full_name":"BlabberingSquid","avatar":{"url":"\/uploads\/avatars\/users\/1093180.jpg"}}'s avatar
  • 5/5

    A wonderful bank to save with!

    A wonderful bank to save with. Their specific savings pots make it easy to divide up money and they offer competitive interest rates. The mobile... A wonderful bank to save with. Their specific savings pots make it easy to divide up money and they offer competitive interest rates. The mobile app is highly customisable: you are able to name pots, add saving goals and even lock pots to protect the money within! Read more Read less

    {"display":"Tom","full_name":"Tom","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Tom 24th January 2025
  • 5/5

    Monzo has a good apps and services

    Monzo has a good apps and services

    {"display":"Nathaniel P","full_name":"Nathaniel P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Nathaniel P 15th January 2025
  • 5/5

    Monzo bliss

    Fantastic . It’s the best bank and puts its customers first.

    {"display":"Sheetal P","full_name":"Sheetal P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Sheetal P 15th January 2025
  • 5/5

    Fast reliable and never disappoints

    Fast reliable and never disappoints

    {"display":"Ayodeji O","full_name":"Ayodeji O","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1080696.png"}}'s avatar
    Savings
    Ayodeji O 14th January 2025
  • 5/5

    Great bank and excellent customer service

    Great bank and excellent customer service

    {"display":"Faryaz S","full_name":"Faryaz S","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1078955.png"}}'s avatar
    Current Account
    Faryaz S 14th January 2025

    Products from Monzo
    Showing products offered by Monzo

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice