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Monzo Reviews

Ratings based on 1156 reviews Last review 2 days ago
4.90 / 5Amazing overall rating

Mondo is now...

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Mondo is now Monzo! It’s time for a bank that makes life easier, not harder. A bank that belongs on our smartphone, not on the high street. A bank that truly keeps us informed and in control, rather than trying to catch us out with fees and charges. Smart Money People is the place to read Monzo reviews written by people like you. Already made the jump and taken out a Monzo card? Why not write your own review and let others know what you think of the early version of the app and the card. Your Monzo reviews help others make informed decisions on whether or not to sign up.

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Your Monzo Reviews (1156)

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12th November 2019

Started off well, now behind the times

Started off a great bank but now they aren't adding features that other banks have such as cheque deposit via the app like other digital banks and no international payment support such as swift or iban, plus poor international atm withdrawl...

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Started off a great bank but now they aren't adding features that other banks have such as cheque deposit via the app like other digital banks and no international payment support such as swift or iban, plus poor international atm withdrawl limit
Other digital banks have more.

EmmaL's avatarEmmaLLevel 1
(1)
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10th November 2019

Best bank of the day

I’ve got current accounts with several major players but Monzo is by far the best. ...

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I’ve got current accounts with several major players but Monzo is by far the best.

Mobile banking has come of age. Easy to use, even making complexity of multiple saving pots backed by different providers simple to visualise.

Customer service is fast and efficient and have always responded quickly to my requests.

Samuel Rowe's avatarSamuel RoweLevel 1
(1)
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31st August 2019

Great customer service

I love monzo it's so easy to keep track of your money as your always logged in on your phone and you get the keerching when you pay for something. Now you can move money into ISAs too all within the app on your phone. If I ever have any questions I...

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I love monzo it's so easy to keep track of your money as your always logged in on your phone and you get the keerching when you pay for something. Now you can move money into ISAs too all within the app on your phone. If I ever have any questions I just go on the chat on the app and they are usually pretty quick at getting back to me and very helpful. Its real people who understand what you are saying and willing to help.

Tings44's avatarTings44Level 1
(1)
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30th August 2019

Excellent

It's been brilliant for me so far. I joined Monzo after doing some research to find the best way of spending money abroad. My old bank would charge me extra fees for using my card, using ATMs and then even give me their own exchange rate which was far...

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It's been brilliant for me so far. I joined Monzo after doing some research to find the best way of spending money abroad. My old bank would charge me extra fees for using my card, using ATMs and then even give me their own exchange rate which was far poorer than the actual one from Visa/Mastercard. Monzo is a far better alternative as they don’t charge these fees and give you the actual exchange rate i.e. the one you find on Google.

It was also a nice bonus to get a free £5 put into my account for signing up first using a friend’s referral link. If you’re thinking of joining, feel free to use mine and you’ll get it too.

join.monzo.com/r/h3c14a2

Christopher's avatarChristopherLevel 1
(1)
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9th June 2019

ReInventing Current Accounts

Young, exciting innovative and open. Their customer forum is the best advert for this new bank. Remarkable openness about their roadmap, ideas, issues and always listening to the bright inventive army of engaged customers whose input really changes...

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Young, exciting innovative and open. Their customer forum is the best advert for this new bank. Remarkable openness about their roadmap, ideas, issues and always listening to the bright inventive army of engaged customers whose input really changes their plans.

Philip Stone's avatarPhilip StoneLevel 2
(1)
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5th June 2019

Best experience I ever had with a bank (or any other company)

Monzo has transformed the way I see banks, money and what I can do with them. The mobile app is very easy to use and every time I needed to contact customer support, their service has been stellar! Friendly people, keen to actually help me, fast in...

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Monzo has transformed the way I see banks, money and what I can do with them. The mobile app is very easy to use and every time I needed to contact customer support, their service has been stellar! Friendly people, keen to actually help me, fast in doing so. I feel safe with Monzo.

Maria's avatarMariaLevel 1
(1)
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20th May 2019

sorry but its crap

it is shit as my friend transferred me money and as i dont know where the money come from as the money came for a different person altogether and now my bank are doing a full blown investigation over it all as you can be SCAMMED over it and its not...

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it is shit as my friend transferred me money and as i dont know where the money come from as the money came for a different person altogether and now my bank are doing a full blown investigation over it all as you can be SCAMMED over it and its not nice for one of your friends to do that to you so if people say to you can i put some money in your account ask the reason why they are putting the money in and what it is for as my bank account has now been frozen because of all the situation

luke's avatarlukeLevel 1
(0)

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