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Monzo Reviews

Ratings based on 1173 reviews Last review 1 day ago
4.89 / 5Amazing overall rating

Mondo is now...

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Mondo is now Monzo! It’s time for a bank that makes life easier, not harder. A bank that belongs on our smartphone, not on the high street. A bank that truly keeps us informed and in control, rather than trying to catch us out with fees and charges. Smart Money People is the place to read Monzo reviews written by people like you. Already made the jump and taken out a Monzo card? Why not write your own review and let others know what you think of the early version of the app and the card. Your Monzo reviews help others make informed decisions on whether or not to sign up.

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Your Monzo Reviews (1173)

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19th January 2020

Best bank for user friendly approach

I have used this bank for almost 20 days and it is a fantastic bank for new techy generation. It is so easy to use. The synchronization with other apps are absolutely good. Additionally, they have the most innovative products such as the integration...

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I have used this bank for almost 20 days and it is a fantastic bank for new techy generation. It is so easy to use. The synchronization with other apps are absolutely good. Additionally, they have the most innovative products such as the integration with IFTTT or saving pots etc.

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18th January 2020

More Tech than Bank

Although I have no problem with Monzo, and I wish them every success, I feel they focus more on the tech and community aspects of their business than they do on being a bank....

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Although I have no problem with Monzo, and I wish them every success, I feel they focus more on the tech and community aspects of their business than they do on being a bank.
This would not be right for everyone, hence the lower recommendation score, but I still wish them every success

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18th January 2020

Poor product

They keep chaning their policies and taking away things that made them good at the beginning. They are also trying their had to push a horrible Plus version of their current account and they are planning to take away essential features like customer...

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They keep chaning their policies and taking away things that made them good at the beginning. They are also trying their had to push a horrible Plus version of their current account and they are planning to take away essential features like customer service. Be wary if you have cash as you will be charged an extra £1 for deposit. Stay away from Monzo and use any other bank, even old fashioned banks are better.

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16th January 2020

Monzo changed my life

With Monzo I finally can see how much I'm actually spending and be conscious in my day-to-day purchases instead of constantly guessing whether I'm in or above my budget. Before monzo I did do budgeting the old way - in a spreadsheet, but it was very...

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With Monzo I finally can see how much I'm actually spending and be conscious in my day-to-day purchases instead of constantly guessing whether I'm in or above my budget. Before monzo I did do budgeting the old way - in a spreadsheet, but it was very time consuming and always after-the-fact end of month budgeting, it could not inform my day to day money decisions. With Monzo I'm actually saving effectively now.

Also the easy access savings pots allow me to make money on my buffer monthly cash rather than let it just sit there.

And they gave me a very easy and cheap loan to refinance my short term expensive debts and stop paying hundreds of pounds in interest where I could pay pennies. It's cheap, but not cheapest on the market, but also the transparency and ease of use for the loan totally justifies half-percent cost difference.

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5th January 2020

Easy banking on your phone

From the sign up experience to the regular feature updates and improvements, to the security and social protections, it is clear that Monzo put a lot of effort into making banking not only easier but also safer and more supportive. The budget feature...

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From the sign up experience to the regular feature updates and improvements, to the security and social protections, it is clear that Monzo put a lot of effort into making banking not only easier but also safer and more supportive. The budget feature has had an enormous positive impact on my monthly spending, and the pots are simple genius. I don't personally use it but the fact they have a gambling and other lock outs that individuals can opt to turn on gives me hope that this company actually cares about their customers, rather than just saying they do. They have a page dedicated to Ethics and while this is a bit vague I hope and trust that they do care, and won't invest my money in oil and arms.

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3rd January 2020

Just OK

Monzo are certainly a new and different bank, but still lacking in quite a few areas. App still missing some features that are generally core/main features for other banks; differences with Android and iOS; a ridiculous system for paying in cash, and...

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Monzo are certainly a new and different bank, but still lacking in quite a few areas. App still missing some features that are generally core/main features for other banks; differences with Android and iOS; a ridiculous system for paying in cash, and sometimes long waits for customer support.

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