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21st January 2020
Just the best
No questions there.. the best. Great customer service, great product, great app, super convenient at home and abroad, transparent, full of features, more coming.. thank you!
Your Monzo Reviews (1173)
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19th January 2020
Best bank for user friendly approach
I have used this bank for almost 20 days and it is a fantastic bank for new techy generation. It is so easy to use. The synchronization with other apps are absolutely good. Additionally, they have the most innovative products such as the integration...
Read moreI have used this bank for almost 20 days and it is a fantastic bank for new techy generation. It is so easy to use. The synchronization with other apps are absolutely good. Additionally, they have the most innovative products such as the integration with IFTTT or saving pots etc.
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19th January 2020
Decent account
Bonus havin the quicker payments. Better than a lot of day to day banks but not as good as starling in my opinion as the app needs more work to complete with the simplicity of starling
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18th January 2020
More Tech than Bank
Although I have no problem with Monzo, and I wish them every success, I feel they focus more on the tech and community aspects of their business than they do on being a bank....
Read more Although I have no problem with Monzo, and I wish them every success, I feel they focus more on the tech and community aspects of their business than they do on being a bank.
This would not be right for everyone, hence the lower recommendation score, but I still wish them every success
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18th January 2020
Poor product
They keep chaning their policies and taking away things that made them good at the beginning. They are also trying their had to push a horrible Plus version of their current account and they are planning to take away essential features like customer...
Read moreThey keep chaning their policies and taking away things that made them good at the beginning. They are also trying their had to push a horrible Plus version of their current account and they are planning to take away essential features like customer service. Be wary if you have cash as you will be charged an extra £1 for deposit. Stay away from Monzo and use any other bank, even old fashioned banks are better.
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16th January 2020
Monzo changed my life
With Monzo I finally can see how much I'm actually spending and be conscious in my day-to-day purchases instead of constantly guessing whether I'm in or above my budget. Before monzo I did do budgeting the old way - in a spreadsheet, but it was very...
Read more With Monzo I finally can see how much I'm actually spending and be conscious in my day-to-day purchases instead of constantly guessing whether I'm in or above my budget. Before monzo I did do budgeting the old way - in a spreadsheet, but it was very time consuming and always after-the-fact end of month budgeting, it could not inform my day to day money decisions. With Monzo I'm actually saving effectively now.
Also the easy access savings pots allow me to make money on my buffer monthly cash rather than let it just sit there.
And they gave me a very easy and cheap loan to refinance my short term expensive debts and stop paying hundreds of pounds in interest where I could pay pennies. It's cheap, but not cheapest on the market, but also the transparency and ease of use for the loan totally justifies half-percent cost difference.
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16th January 2020
Convenience
Really convenient, especially when travelling abroad. Some useful tricks and clearly a product that's going to carry on developing.
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12th January 2020
Best bank
Best bank so far and I've had so many different bank accounts!
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8th January 2020
Helped change the way I use money
I’ve been using Monzo a couple of years now, and it’s really changed the way I use my money. The visibility I have over each transaction is super useful for budgeting, and I’ve actively (and passively) saved more than I’ve ever before!
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7th January 2020
Great bank
A bank in a mobile App. Amazing to use, easy to understand.
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5th January 2020
Easy banking on your phone
From the sign up experience to the regular feature updates and improvements, to the security and social protections, it is clear that Monzo put a lot of effort into making banking not only easier but also safer and more supportive. The budget feature...
Read moreFrom the sign up experience to the regular feature updates and improvements, to the security and social protections, it is clear that Monzo put a lot of effort into making banking not only easier but also safer and more supportive. The budget feature has had an enormous positive impact on my monthly spending, and the pots are simple genius. I don't personally use it but the fact they have a gambling and other lock outs that individuals can opt to turn on gives me hope that this company actually cares about their customers, rather than just saying they do. They have a page dedicated to Ethics and while this is a bit vague I hope and trust that they do care, and won't invest my money in oil and arms.
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4th January 2020
User Friendly Banking
Monzo was my first foray into one of the new style banks after being referred by a friend. What an incredible banking experience it’s been with Monzo. Easily the friendliest way to bank.
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3rd January 2020
Not user friendly, in my opinion
Not as easy ans pleasant to use as it ought to be.
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3rd January 2020
Just OK
Monzo are certainly a new and different bank, but still lacking in quite a few areas. App still missing some features that are generally core/main features for other banks; differences with Android and iOS; a ridiculous system for paying in cash, and...
Read moreMonzo are certainly a new and different bank, but still lacking in quite a few areas. App still missing some features that are generally core/main features for other banks; differences with Android and iOS; a ridiculous system for paying in cash, and sometimes long waits for customer support.
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2nd January 2020
Some fun features but fails at the basic
As soon as you want to do regular everyday banking, Monzo fails you. Checking payee details, good luck with that. Changing a date on a standing order - not that easy. Style over substance.
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27th December 2019
Great company
Even though only online they are efficient and great customer service
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27th December 2019
Crap to be honest
The app is way harder to use than Starling's, it's crammed with useless information and distractions. There's no forced security either.
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10th December 2019
Great bank, does what it's supposed to and completely paperless!
It's been very simple to manage my banking with Monzo, can't praise them enough.
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6th December 2019
Best Banking App
Monzo has helped a lot with managing my money and budgeting, as well as realizing where I spend it :)
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