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Monzo reviews

Monzo Logo
Rated Excellent • 4.93/5

Monzo reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Offers exclusive rewards and discounts to customers
    Offers exclusive rewards and discounts to customers
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 22,440 product reviews

Average score of 4.93/5
5 star
96%
4 star
3%
3 star
0%
2 star
0%
1 star
1%
Reviews for Monzo have trended negatively over the past 90 days

Latest positive rating

5/5

Easy user interface, excellent holiday card

I like the easy user interface, and how easy they make using my card abroad.

{"display":"EvaJ","full_name":"EvaJ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Current Account
EvaJ 18th April 2025

Latest negative rating

1/5

Transfers are very slow specially if international.

Transfers are very slow specially if international.

{"display":"Gecemev","full_name":"Gecemev","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Business Account
Gecemev 18th April 2025
See more reviews for Monzo products

About Monzo

Monzo is a digital bank that offers a mobile app for managing money, budgeting and saving.

Monzo was founded in early 2015 with the mission to build the best bank in the world, challenging long-standing traditional banking formats. Now more than 10 million people manage their money and spend around the world through Monzo.

Monzo provide personal current accounts, savings, investments, pensions, credit cards, loans and business banking.

Monzo at a glance

Contact details

Social media

Reviews for Monzo

Showing 11 of 22440 company reviews • Last reviewed within 7 days

Transfers are very slow specially if international.

Business Account • 18th April 2025

Transfers are very slow specially if international.

{"display":"Gecemev","full_name":"Gecemev","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

Easy user interface, excellent holiday card

Current Account • 18th April 2025

I like the easy user interface, and how easy they make using my card abroad.

{"display":"EvaJ","full_name":"EvaJ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Couldn’t be happier with Monzo much better than NatW...

    Couldn’t be happier with Monzo much better than NatWest my previous bank!

    {"display":"KL","full_name":"KL","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Under 16s account
    KL 18th April 2025
  • 5/5

    Useful for day to day activities

    Simple and easy to use. Great app and many options available for all kind of financial situations. I like the additional benefits for saving and investing

    {"display":"Noaman A","full_name":"Noaman A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Noaman A 18th April 2025
  • 2/5

    Tried monzo cuz everyone was talking about it but my...

    Tried monzo cuz everyone was talking about it but my onboarding got stuck and then app crashed on completion

    {"display":"Keneth k","full_name":"Keneth k","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Keneth k 18th April 2025
  • 1/5

    Account gets locked and can't access money when needed.

    Account gets locked and can't access money when needed. Resolution takes time

    {"display":"Monil s","full_name":"Monil s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Monil s 18th April 2025
  • 1/5

    Don't get the hype anymore about the monzo.

    Don't get the hype anymore about the monzo. Transfer are quite slow even domestically done

    {"display":"Randolla","full_name":"Randolla","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Randolla 18th April 2025
  • 5/5

    Best credit card provider MONZO

    As a new migrant in the UK no financial service provider gave me a chance when I was searching for a credit card, but Monzo... As a new migrant in the UK no financial service provider gave me a chance when I was searching for a credit card, but Monzo did, they didn’t stop there, I can use my credit card and repay it over 3 months INTEREST FREE that’s the climax for me. I am so much impressed with that, I have used my credit card for over a year but have never paid a penny in interest because I clear my balance in 3 months. Very helpful and handy in time of crunching financial needs. Read more Read less

    {"display":"Agafena","full_name":"Agafena","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Flex Credit Card
    Agafena 18th April 2025
  • 5/5

    excellent

    Nothing comes near to what monzo provides

    {"display":"Amardeep S","full_name":"Amardeep S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Great app, easy to use, wished the perks were better

    Great app, easy to use, wished the perks were better

    {"display":"HB","full_name":"HB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    HB 18th April 2025
  • 5/5

    Great option for kids to teach them about money

    Great option for kids to teach them about money and responsibility for their own money. The set up process was very quick and easy and... Great option for kids to teach them about money and responsibility for their own money. The set up process was very quick and easy and can be done at a time that suits you. Read more Read less

    {"display":"Kim S","full_name":"Kim S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Under 16s account
    Kim S 18th April 2025

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