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27th February 2020
Number 1
I have used Monzo since it started as a prepaid card and the experience is excellent. I have recommended several people and they say the same. Keep up the great work!
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18th February 2020
Amazing Bank
I have been with Monzo for quite sometime now, and physically can't fault them in any way possible. There budgeting features are very helpful, saving pots are easy to set up. Everything about the concept of Monzo Bank is just absolutely amazing. I...
Read moreI have been with Monzo for quite sometime now, and physically can't fault them in any way possible. There budgeting features are very helpful, saving pots are easy to set up. Everything about the concept of Monzo Bank is just absolutely amazing. I honestly think Monzo definitely deserve recognition and win this award.
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12th February 2020
Love this bank
When I opened my HSBC account "online," I had to visit the branch 4 separate times, spend over two hours on the phone to them, and register three times for online banking. It took over two weeks. Then to get into their app took even longer - I had to...
Read more When I opened my HSBC account "online," I had to visit the branch 4 separate times, spend over two hours on the phone to them, and register three times for online banking. It took over two weeks. Then to get into their app took even longer - I had to wait for letters in the post, get in touch with customer services again, enter long winded usernames, passwords, passkeys each time.... And then when I lost my phone I needed to wait for another letter in the post.
Monzo, however, was a breeze - everything was done through their app, it took virtually no time at all. Logging in to their app is incredibly easy - no passwords or customer numbers to remember. Customer service is helpful, polite, quick to respond, and effective.
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7th February 2020
My travel account
Use this account as my travel account and really helps me taking hold of my money and what I'm spending it in. Will start using it soon as my main account. Love it
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6th February 2020
Magnificent bank
Monzo is an excellent bank with a tremendous work force all employees well experience with a great customer service team and good security check
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6th February 2020
Superb product and service
Completely changed the way I control and see my own money. Feels like it “democratises” financial data about myself.
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5th February 2020
Bank of the future.
Promising bank for young people's, the best app on the market and super fast performing service.
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4th February 2020
Refreshingly good banking experience
Great app, low fees, open and honest about where they charge you money. Only problem I've faced is that you cannot yet reliably receive international transfers.
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4th February 2020
Great account
This is the best bank I have ever been with. It has so many useful tools and its notifications are brilliant. It shows you every time your card is used and adds up for you how much you ve spent that day so you never overspend because your not sure how...
Read moreThis is the best bank I have ever been with. It has so many useful tools and its notifications are brilliant. It shows you every time your card is used and adds up for you how much you ve spent that day so you never overspend because your not sure how much you ve spent on your card. You can get paid a day early and I had a problem where sainsburys had charged me twice and they refunded my money back into my account immediately I didn't have to wait while they 'investigated it' . So far everything about this bank has been above and beyond what I've recieved from other accounts. I love my monzo account.
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3rd February 2020
Monzo
They good,they are so good no spend no pay ,50p per day for overdraft ,thank you Monzo
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2nd February 2020
best banking app ive ever used
I love monzo - so convenient, and will never switch back to metro
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30th January 2020
Best personal baking bar none
A really great bank, fantastic app, and beats any high street bank, hands down
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27th January 2020
Simple, just works, great customer service
Great app banking, card that is wonderful coral and banking how it should be!!!
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27th January 2020
Handy & uncomplicated
The app is handy to use, the card practically glows in the dark, and I've encountered no issues since joining a couple years...
Read more The app is handy to use, the card practically glows in the dark, and I've encountered no issues since joining a couple years back.
I currently use Monzo as a spending card/account, as i am keeping my traditional back account open to refine an existing credit score...and i am not sure that Monzo works with Clearscore etc at this stage.
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25th January 2020
Blocked account as with many others
I was using this place fine and was actually enjoying my experience until one day i woke up to a message saying my account was frozen for no absolute reason. I tried to ask why but was never ever replied to. I only used the account mainly for savings...
Read moreI was using this place fine and was actually enjoying my experience until one day i woke up to a message saying my account was frozen for no absolute reason. I tried to ask why but was never ever replied to. I only used the account mainly for savings and transferring to family because my traditional bank’s app was not letting me log in simply. But my issue is that even after I was frozen out I couldn’t access any funds at all and it also blocked my mother and girlfriend’s accounts which I had recommended them to get. Very poor customer experience
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25th January 2020
Best bank
I have been with them 2018 I got this account because I loved the idea that you don’t pay anything to use your bank card abroad at all but you only get £200 a month to withdrawal and if you pass it you pay a fee that’s fine with me as I never get cash ...
Read moreI have been with them 2018 I got this account because I loved the idea that you don’t pay anything to use your bank card abroad at all but you only get £200 a month to withdrawal and if you pass it you pay a fee that’s fine with me as I never get cash out any ways but when I’m abroad sometimes I have to get cash out €200 for me is more then enough I all ways make sure I go where I can use my bank card it’s better for me and the customer service is outstanding standing I have not had any problems or issues at all with them so I can’t say anything bad about the bank
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24th January 2020
Banking for the 2020s (and beyond!)
Oh Monzo, you're so fine, you’re so fine you blow my mind! Go Monzo! ...
Read more Oh Monzo, you're so fine, you’re so fine you blow my mind! Go Monzo!
Monzo has truly been a breath of fresh air, and dramatic paradigm shift in the world of personal banking. In a few short years they’ve somehow embarrassed the heavyweights, many of whom have had an entire century’s lead in the market and through it billions of pounds at their disposal to fight with, and also shown up every fellow startup competitor in the ‘digital banking’ space who've simply not been able to keep up... despite their best efforts and a lorry load of VC capital burnt through.
I could list all the cool features they’ve rolled out in the past year, or how intuitive the mobile app is, or talk about my positive customer service experiences... but ultimately the concept is an easy sell: Monzo provide reliable, fair, and trustworthy services for your personal banking needs (…no other bank comes close!)
While the ‘traditional’ banks were busy repeatedly re-skinning their mobile applications in an effort to appear to be innovating (despite each iteration having the exact same feature set as the previous version!), Monzo were busy building a bank for today’s world — easy to use, packed with the features that actually help you manage your money day-to-day, and most importantly of all… a bank which has their customers' best interests at heart. If they make a mistake or something goes wrong, they own up to it and make it right.
Monzo has grown primarily via word of mouth. There have been no real gimmicks other than the famous 'Hot Coral' coloured card (which never fails to get a comment from shopkeepers!)
Folk shout about Monzo because they love how it's allowing them to keep better track of their money and want to share that experience with their friends and family. They certainly deserve all the success they’re receiving, and there’s no doubt in my mind they’re going to continue to kill it in the decade ahead!
…go, go, go Monzo!
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24th January 2020
Great app - appalling customer service
I absolutely love mt Monzo app which is so easy to use. However, when things go wrong I seriously question why I stay with this bank. The customer service team are intensely annoyingly smug and patronising. Further, I've had to waste time over and...
Read moreI absolutely love mt Monzo app which is so easy to use. However, when things go wrong I seriously question why I stay with this bank. The customer service team are intensely annoyingly smug and patronising. Further, I've had to waste time over and over again explaining what the issues are and feel I might as well be talking to children.
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24th January 2020
Best overall bank
Customer service is efficient, great fx rates to spend abroad, very user friendly app, lots of saving options, best international transfer rates (in partnership with Transferwise) and to top it off super flashy bright coral colour debit card (looks...
Read moreCustomer service is efficient, great fx rates to spend abroad, very user friendly app, lots of saving options, best international transfer rates (in partnership with Transferwise) and to top it off super flashy bright coral colour debit card (looks amazing). It has all you need.
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21st January 2020
Just the best
No questions there.. the best. Great customer service, great product, great app, super convenient at home and abroad, transparent, full of features, more coming.. thank you!
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