Great, simple, flexible, user friendly, customizable and powerful service

My experience with Monzo has been brilliant honestly and I like the fact that it notifies me every time I use my Monzo card and... My experience with Monzo has been brilliant honestly and I like the fact that it notifies me every time I use my Monzo card and also when I get sent money, so I really do love Monzo Read more Read less

Good rewards and referals programs

Very good and easy to use. Great service

Monzo decided to close my account In September 2025, and they informed me about this in July 2025. They refused to give me any reason... Monzo decided to close my account In September 2025, and they informed me about this in July 2025. They refused to give me any reason as to why they were going to close my account! I asked for my data from the bank, and they informed me that it will take a month for them to get my information to me (this was back in July). We are now at the end of September 2025 and I have still not received my data from them. I have provided everything to them as asked to identify myself etc etc and they are still delaying for me to receive my data. It's like they don't want to give it me and are making up excuses! Every time I call them, I am talking to different team members and have to repeat my story multiple times too (even getting through to someone is a mission). The Monzo Customer Service is terrible!! Read more Read less

So much easier to use and set up than other so called main stream banks

Monza is a great bank one of the best banks I have been with it is everything you need in one place online banking is... Monza is a great bank one of the best banks I have been with it is everything you need in one place online banking is brilliant from banking savings investments and pensions this is a brilliant bank love the investment I have had a decent return for the money I put in so far Read more Read less

Monzo is rapidly evolving into a one stop shop for all banking needs. Weather your goal is to save or budget better, Monzo has the... Monzo is rapidly evolving into a one stop shop for all banking needs. Weather your goal is to save or budget better, Monzo has the tools for you and with Monzo investments you can pick between various funds and risk levels to suite your needs all within an easy to use app. Don’t worry about needing support, someone is always there within the app to help you should you get stuck! Read more Read less

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