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Monzo Reviews

Ratings based on 278 reviews Last review 18 minutes ago
4.80 / 5Amazing overall rating

Mondo is now...

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Mondo is now Monzo! It’s time for a bank that makes life easier, not harder. A bank that belongs on our smartphone, not on the high street. A bank that truly keeps us informed and in control, rather than trying to catch us out with fees and charges. Smart Money People is the place to read Monzo reviews written by people like you. Already made the jump and taken out a Monzo card? Why not write your own review and let others know what you think of the early version of the app and the card. Your Monzo reviews help others make informed decisions on whether or not to sign up.

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Your Monzo Reviews (278)

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18th November 2018

Completely different from all other banks - I would be lost without it now

Monzo has helped me finally budget and organise my finances. I make full use of their 'pots' to separate out and budget my money. Having the ability to see straight away what has come out of my account has been a game changer. I am now no longer...

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Monzo has helped me finally budget and organise my finances. I make full use of their 'pots' to separate out and budget my money. Having the ability to see straight away what has come out of my account has been a game changer. I am now no longer having to rely on credit cards at the end of the month. I recommend them to anyone I talk to.

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14th November 2018

Consistently great customer service and products

Monzo has grown exponentially, but has never lost its dedication to its customers. Unlike so many other banking services, they accept criticism gracefully and work to improve them, and listen to customer suggestions and actively develop features to...

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Monzo has grown exponentially, but has never lost its dedication to its customers. Unlike so many other banking services, they accept criticism gracefully and work to improve them, and listen to customer suggestions and actively develop features to consumer needs, rather than what would be 'easy' for them to roll out.

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12th November 2018

Banking for the next generation

Monzo has given me a much better understanding of my monthly spending, it lets me know how much I actually have to spend after subscriptions/rent have gone out and the instance notifications and readable transactions kept spending under control....

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Monzo has given me a much better understanding of my monthly spending, it lets me know how much I actually have to spend after subscriptions/rent have gone out and the instance notifications and readable transactions kept spending under control. Couldn't do without it anymore!

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12th November 2018

Amazing Customer Service

Monzo has the best customer service team of any bank I have ever seen. A really down to earth team who simply have a pleasant chat with you while they efficiently deal with your...

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Monzo has the best customer service team of any bank I have ever seen. A really down to earth team who simply have a pleasant chat with you while they efficiently deal with your issues.

Plus, being able to contact support directly through the app rather than having to go out to a website or into a branch is definitely a big plus to me.

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12th November 2018

Convenient and refreshing

Great app to check and manage spending, automatically collecting spare change quick and easy to send money to other users and banks. One of the first banks to bring out the instant freeze and unfreeze card options. Instant customer service via IM. No...

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Great app to check and manage spending, automatically collecting spare change quick and easy to send money to other users and banks. One of the first banks to bring out the instant freeze and unfreeze card options. Instant customer service via IM. No waiting on the phone for hours to speak to foreign contact centres. However there is no easy way to deposit cash right now and their overdraft appears overpriced.

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11th November 2018

Innovative

A really good current account that has technology at the forefront. Monzo provides a comprehensive service that allows you to bank in a modern, efficient and versatile way. It is easy to use and is a service that has been very practical in my everyday...

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A really good current account that has technology at the forefront. Monzo provides a comprehensive service that allows you to bank in a modern, efficient and versatile way. It is easy to use and is a service that has been very practical in my everyday banking and finance decisions.

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