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Monzo reviews

Monzo Logo
Rated Excellent • 4.93/5

Monzo reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Offers exclusive rewards and discounts to customers
    Offers exclusive rewards and discounts to customers
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 22,614 product reviews

Average score of 4.93/5
5 star
96%
4 star
3%
3 star
0%
2 star
0%
1 star
1%
Reviews for Monzo have trended positively over the past 90 days

Latest positive rating

5/5

Monzo is great!

Love the Monzo app, one of the best banking apps out there. So easy to use and manage your finances and super modern. Also love... Love the Monzo app, one of the best banking apps out there. So easy to use and manage your finances and super modern. Also love the flex credit card as it lets you manage payments, interest free over three month. Read more Read less

{"display":"Lauren B","full_name":"Lauren B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

2/5

The most Useless CC

I am trying to use Monzo flex credit card and where ever I've tried to use it and that's multiple places it doesn't allow me... I am trying to use Monzo flex credit card and where ever I've tried to use it and that's multiple places it doesn't allow me to use it. It's the most pointless credit card on the planet. Read more Read less

{"display":"JN","full_name":"JN","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Flex Credit Card
JN 4th June 2025
See more reviews for Monzo products

About Monzo

Monzo is a digital bank that offers a mobile app for managing money, budgeting and saving.

Monzo was founded in early 2015 with the mission to build the best bank in the world, challenging long-standing traditional banking formats. Now more than 10 million people manage their money and spend around the world through Monzo.

Monzo provide personal current accounts, savings, investments, pensions, credit cards, loans and business banking.

Monzo at a glance

Contact details

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Reviews for Monzo

Showing 11 of 22614 company reviews • Last reviewed within 7 days

Monzo is great!

Flex Credit Card • 12th July 2025

Love the Monzo app, one of the best banking apps out there. So easy to use and manage your finances and super modern. Also love... Love the Monzo app, one of the best banking apps out there. So easy to use and manage your finances and super modern. Also love the flex credit card as it lets you manage payments, interest free over three month. Read more Read less

{"display":"Lauren B","full_name":"Lauren B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Monzo the best!

Investments • 11th July 2025

Monzo the best! Excellent banking system! User friendly app!

{"display":"Abraham K","full_name":"Abraham K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Excellent app easy to use good investment

    Excellent app easy to use good investment

    {"display":"Trevor s","full_name":"Trevor s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Trevor s 11th July 2025
  • 5/5

    I'm enjoying watching my money go up and it's simple...

    I'm enjoying watching my money go up and it's simple to set up

    {"display":"Carol p","full_name":"Carol p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Carol p 10th July 2025
  • 5/5

    Easy to use, all your money in one place and can be...

    Easy to use, all your money in one place and can be moved around savings pots with ease - great rates (with paid-for benefit). Range... Easy to use, all your money in one place and can be moved around savings pots with ease - great rates (with paid-for benefit). Range is a little limited and there is a constant push towards investments which is annoying, but as a product the savings accounts are pukka. Read more Read less

    {"display":"jake_sandford","full_name":"jake_sandford","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    jake_sandford 9th July 2025
  • 5/5

    Found myself now using this as my primary credit card.

    Found myself now using this as my primary credit card. So easy and useful, with great flexibility on how you wish to use credit. Also... Found myself now using this as my primary credit card. So easy and useful, with great flexibility on how you wish to use credit. Also provides that security and provides the best credit card integration to current account that I have experienced. The early pay-off functionality is great and the fact it links in with rewards is perfect. Read more Read less

    {"display":"jake_sandford","full_name":"jake_sandford","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Simply the best banking app and best bank.

    Simply the best banking app and best bank....period!. Wotks as it should...you can use your banking on a weekend too. Monzo is simply the best

    {"display":"David M","full_name":"David M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 3/5

    Easy to use bank easy to get things done like sendin...

    Easy to use bank easy to get things done like sending money

    {"display":"Karen L","full_name":"Karen L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Karen L 8th July 2025
  • 5/5

    Good services and profesionalism

    Good services and profesionalism

    {"display":"Michaela K","full_name":"Michaela K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Brilliant customer service and support fantastic bank

    Brilliant customer service and support fantastic bank

    {"display":"Wayne M","full_name":"Wayne M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Wayne M 8th July 2025
  • 5/5

    Monzo Flex feels like it works for you, unlike others

    Monzo Flex is a super simple credit card that actually feels like it’s working for you and helping you, rather than other card providers who... Monzo Flex is a super simple credit card that actually feels like it’s working for you and helping you, rather than other card providers who try to catch you out with fees, or present info in frustrating ways that make you mess up, or have terrible unfriendly user interfaces. Monzo Flex just works, and works brilliantly. Read more Read less

    {"display":"hexy","full_name":"hexy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Flex Credit Card
    hexy 4th July 2025

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