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Monzo Reviews

Ratings based on 874 reviews Last review 23 hours ago
4.85 / 5Amazing overall rating

Mondo is now...

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Mondo is now Monzo! It’s time for a bank that makes life easier, not harder. A bank that belongs on our smartphone, not on the high street. A bank that truly keeps us informed and in control, rather than trying to catch us out with fees and charges. Smart Money People is the place to read Monzo reviews written by people like you. Already made the jump and taken out a Monzo card? Why not write your own review and let others know what you think of the early version of the app and the card. Your Monzo reviews help others make informed decisions on whether or not to sign up.

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Your Monzo Reviews (874)

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22nd January 2019

Banking for the future!

After spending years with a high street bank I was getting fed up with my balance not reflecting what I had to spend and the service in the bank was poor too. Having looked at Monzo and seen that as soon as you spend the money is considered spent...

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After spending years with a high street bank I was getting fed up with my balance not reflecting what I had to spend and the service in the bank was poor too. Having looked at Monzo and seen that as soon as you spend the money is considered spent (even though it may not leave the bank for a few days) and it's not available to spend. To add to that the budgeting and ease of everything is a breath of fresh air to the banking industry. The community forum is great to give feedback and Monzo actually listen to their customers to constantly improve the user experience. Monzo are showing that banking is changing and feel the will soon be leaving other banks behind them.
Monzo for bank of the year!!!

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22nd January 2019

The best bank there currently is

I have multiple bank accounts with different providers (many for different purposes). And Monzo is currently definitely the best bank there is on the market for day to day dealings. The banking (just like their customer support) is responsive and...

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I have multiple bank accounts with different providers (many for different purposes). And Monzo is currently definitely the best bank there is on the market for day to day dealings. The banking (just like their customer support) is responsive and fast, which is definitely a must in nowadays world.

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22nd January 2019

Love the honest fresh approach to banking...

As a late comer to the Monzo family (and being an avid High Street bank customer for many many years), I got recommended to open a Monzo Bank Account by a recommendation by a friend. The account opening process was amazingly simple, card delivered...

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As a late comer to the Monzo family (and being an avid High Street bank customer for many many years), I got recommended to open a Monzo Bank Account by a recommendation by a friend. The account opening process was amazingly simple, card delivered promptly, communication at every point is amazing and the ethics of the company are simple wonderfully fresh. I love this company, and I have recommended it to everyone (EVERYONE) that I know.

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22nd January 2019

How banking should be

Customer for over a year now, most intuitive banking app I have used. Some of the functionality now being copied/cloned by legacy banks, but Monzo remain intuitive and ahead of the...

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Customer for over a year now, most intuitive banking app I have used. Some of the functionality now being copied/cloned by legacy banks, but Monzo remain intuitive and ahead of the curve.

Instant push notifications for any expenditure, virtual pots to segregate and manage your money better, automated payments, analysis of spending habits and integration for IFTTT are just some of the basics offered by this account, but the offering continues to expand on a regular basis.

Monzo staff actively engage with their customers/community, keeping us informed with regular updates, sharing content from seminars, and involving us in polls about future functionality. See the latest by visiting the blog on their website.

Overall, very pleased with the service, would recommend to all.

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21st January 2019

So easy to sort finances

This app makes it so much easier to plan finances for the month - the pots make it easy to stash money away and the coin jar that saves loose change by always rounding up to the nearest pound is fantastic. I use it as a budgeting tool alongside my...

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This app makes it so much easier to plan finances for the month - the pots make it easy to stash money away and the coin jar that saves loose change by always rounding up to the nearest pound is fantastic. I use it as a budgeting tool alongside my normal bank account - I keep money in my bank for direct debits and transfer my disposable money for the month into my Monzo - this means I know I'm not overspending. The instant alerts when money is pent means I can always see what's in my Monzo account, and the app is so simple and easy to use.

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21st January 2019

Sheer perfection!

Overdraft was extremely helpful! Easy application. Just enter your annual pay and it calculates what overdraft you’re eligible for. You can use the overdraft straight away! Great customer service! Easy to use app! Beautiful card haha! Love everything a...

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Overdraft was extremely helpful! Easy application. Just enter your annual pay and it calculates what overdraft you’re eligible for. You can use the overdraft straight away! Great customer service! Easy to use app! Beautiful card haha! Love everything about monzo!

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20th January 2019

A bank that constantly innovates and puts the customer first

The only bank that constantly innovates and listens to their customers, one feature that myself and all my friends use is the shared tabs feature which means we can split the bill extremely easily. The sign up process is fast, smooth and simple and...

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The only bank that constantly innovates and listens to their customers, one feature that myself and all my friends use is the shared tabs feature which means we can split the bill extremely easily. The sign up process is fast, smooth and simple and the application the bank runs on is extremely smooth and user friendly. I love this bank!

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20th January 2019

So pleased I got Monzo!

Since switching over to Monzo in 2018 I have been so impressed with how easy, effective and straight forward this way of banking has been, with not a glitch in...

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Since switching over to Monzo in 2018 I have been so impressed with how easy, effective and straight forward this way of banking has been, with not a glitch in sight!
I have recommended Monzo to all my friends and family and just hope one day it can be shared and used around the world! 10 stars!

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20th January 2019

Amazing! A bank that finally works for me

This is best bank... by a long way! I have current accounts with Lloyd’s, Metro, Revolut and Starling. I have never experienced any issues with Monzo. It’s clean, intuitive and works for me not against me!!! Revolut has terrible customer service, Met...

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This is best bank... by a long way! I have current accounts with Lloyd’s, Metro, Revolut and Starling. I have never experienced any issues with Monzo. It’s clean, intuitive and works for me not against me!!! Revolut has terrible customer service, Metro and Lloyd’s are old and out of touch. Monzo all the way. Amazing !

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18th January 2019

Everything you need on your smartphone

Fully licenced FSCS bank account that lives on your smartphone with an incredibly efficient app and all features you would expect from a modern bank account, complete with support of legacy payment methods (e.g. paying in cheques by Freepost) and...

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Fully licenced FSCS bank account that lives on your smartphone with an incredibly efficient app and all features you would expect from a modern bank account, complete with support of legacy payment methods (e.g. paying in cheques by Freepost) and awesome monzo.me page to get paid by debit card

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