Monzo Reviews

Ratings based on 2430 reviews Last review 1 week ago
4.91 / 5Amazing overall rating

Mondo is now...

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Mondo is now Monzo! It’s time for a bank that makes life easier, not harder. A bank that belongs on our smartphone, not on the high street. A bank that truly keeps us informed and in control, rather than trying to catch us out with fees and charges. Smart Money People is the place to read Monzo reviews written by people like you. Already made the jump and taken out a Monzo card? Why not write your own review and let others know what you think of the early version of the app and the card. Your Monzo reviews help others make informed decisions on whether or not to sign up.

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Your Monzo Reviews (2430)

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18th September 2020

Definitely recommend

Really had a good experience with Monzo. Attracted by its easy to interface, rates, transparency as well. Love the pots, overdraft facilities. All of its online and if I have a query it’s answered within minutes. Dont have to book an appointment at a b...

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Really had a good experience with Monzo. Attracted by its easy to interface, rates, transparency as well. Love the pots, overdraft facilities. All of its online and if I have a query it’s answered within minutes. Dont have to book an appointment at a branch like some banks make you do.

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9th August 2020

fraudsters

Got my account with them for over 6 months, transferred money from my business account that I got at HSBC and they freeze the funds and close the account, so far 4 weeks are passed without any refund to the other account that I provided to them, they...

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Got my account with them for over 6 months, transferred money from my business account that I got at HSBC and they freeze the funds and close the account, so far 4 weeks are passed without any refund to the other account that I provided to them, they are a joke and a fraud bank keeping your funds illegally, I have send complains everywhere, today again complains to FSCS, financial obudsman, also contacted a solicitor, I hope will make them pay for ruining my life. DO NOT ever think to bank with them, is a bad ideea!

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28th April 2020

Some unique features but missing some basic functionality

Good: I can request funds by sharing a link, and people can pay me with a debit card. I just sold some flour to a neighbour and got paid into my bank account without sharing my account number, which is great given how useless cash is at the...

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Good: I can request funds by sharing a link, and people can pay me with a debit card. I just sold some flour to a neighbour and got paid into my bank account without sharing my account number, which is great given how useless cash is at the moment.

Bad: I got a £10 refund cheque from a utility provider. Cheques can only be paid in by post (or by hand delivering them to London). I sent it to the Freepost address, but Monzo claim they never received it, and I should ask the provider to stop the cheque and issue a new one, and that I can use a tracked delivery service if I'm worried about another one going missing. Paying £2 for tracked delivery plus envelope on a £10 cheque isn't worth it. Paying in cheques in-app like with other banks can't come soon enough for this supposedly all-digital bank.

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27th February 2020

Best features and banking out there

I've been using monzo for 2 years and the current account since it was launched. I quickly closed my account with natwest and moved everything to monzo with their easy switch service and everything has been great since then and looking forward to all...

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I've been using monzo for 2 years and the current account since it was launched. I quickly closed my account with natwest and moved everything to monzo with their easy switch service and everything has been great since then and looking forward to all the future updates.

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26th February 2020

Absolutely amazing!

Monzo has changed the way I bank forever! I absolutely love my monzo account and the customer service they provide. The ability for your banking app to intelligently calculate your finances for your without any issues or problems means let's time...

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Monzo has changed the way I bank forever! I absolutely love my monzo account and the customer service they provide. The ability for your banking app to intelligently calculate your finances for your without any issues or problems means let's time worrying about money. I take my card and my account everywhere around the world. And it is so useful. I much prefer the user interface in comparison to revolut and the rest of my high street bank accounts.

I would recommend Monzo to everyone and anyone. I am always telling my friends and family how good monzo is. And if everyone had it it would be so much easier paying for things and spilting bills

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25th February 2020

Everything I wanted

Monzo is one of the best things to come into my...

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Monzo is one of the best things to come into my life.
Its features offer everything someone who loves technology would want.
The fact that it's easily accessible is great.
It's made me really think about my spending habits and I'm beginning to make more responsibility approaches to not only my spending but also my savings. I have always had zero discipline when it comes to saving but Monzo makes it so easy for me to save and I dont even notice it.
I'm looking forward to a great financial future with Monzo

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25th February 2020

Recommended to everyone I know

This bank is the absolute best. Their pots have helped me divide up my money and save like I never could before. Because of them, I'm smarter and more savvy with my money. I know exactly how much money I have at this second, no waiting for after the...

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This bank is the absolute best. Their pots have helped me divide up my money and save like I never could before. Because of them, I'm smarter and more savvy with my money. I know exactly how much money I have at this second, no waiting for after the weekend to find out I'm actually broke. I love their friendly, community approach to banking, and the ethos that they're a customer service company first is honestly so refreshing. I feel like I've joined a family and get a little smile on my face every time I see someone else flash one of their bright pink cards.

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