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Monzo reviews

Monzo Logo
Rated Excellent • 4.92/5

Monzo reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Offers exclusive rewards and discounts to customers
    Offers exclusive rewards and discounts to customers
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 22,647 product reviews

Average score of 4.92/5
5 star
96%
4 star
3%
3 star
0%
2 star
0%
1 star
1%
Reviews for Monzo have trended negatively over the past 90 days

Latest positive rating

5/5

Globalinvestigation company is excellent

Globalinvestigation.com is a trusted recovery company specializing in reclaiming stolen funds from scammers. Their dedicated team provides unwavering support throughout the recovery process. Rely on... Globalinvestigation.com is a trusted recovery company specializing in reclaiming stolen funds from scammers. Their dedicated team provides unwavering support throughout the recovery process. Rely on them for professional guidance on your path to financial recovery. Read more Read less

{"display":"James","full_name":"James","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Business Account
James 17th September 2025

Latest negative rating

1/5

DO NOT USE FOR BUSINESS BANKING

I would not recommend anyone to use Monzo as a Business Banking account. I opened one up 2 months ago as the online business banking... I would not recommend anyone to use Monzo as a Business Banking account. I opened one up 2 months ago as the online business banking company I currently use have started adding extra charges. I hadn’t got around to transferring everything over yet with direct debits, standing orders and my card machine companies for taking payments as I just hadn’t the time. I scheduled time to do this next week as the charges from my current on are grating on me now. I had my personal Monzo card stolen on holiday last week and reported it and ordered a new card. I have now had an email to say they are closing down my business account but can not tell me why. I am so glad I hadn’t spent not spent the time transferring everything over yet. There is absolutely no reason for them to close this account, it is so bizarre and weird to me, I don’t understand at all. Had I of switched everything over and been fully utilising them for 2 months and got this, it would of caused me so much stress and anxiety to switch everything over again with no reason or explanation as to why. I’d stay well clear if they can just shut an account like that for no reason other than reporting your personal card being stolen, which I froze straight away when I realised. Read more Read less

{"display":"Kim J","full_name":"Kim J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Business Account
Kim J 15th August 2025
See more reviews for Monzo products

About Monzo

Monzo is a digital bank that offers a mobile app for managing money, budgeting and saving.

Monzo was founded in early 2015 with the mission to build the best bank in the world, challenging long-standing traditional banking formats. Now more than 10 million people manage their money and spend around the world through Monzo.

Monzo provide personal current accounts, savings, investments, pensions, credit cards, loans and business banking.

Monzo at a glance

Contact details

Social media

Reviews for Monzo

Showing 11 of 22647 company reviews • Last reviewed within 7 days

Globalinvestigation company is excellent

Business Account • 17th September 2025

Globalinvestigation.com is a trusted recovery company specializing in reclaiming stolen funds from scammers. Their dedicated team provides unwavering support throughout the recovery process. Rely on... Globalinvestigation.com is a trusted recovery company specializing in reclaiming stolen funds from scammers. Their dedicated team provides unwavering support throughout the recovery process. Rely on them for professional guidance on your path to financial recovery. Read more Read less

{"display":"James","full_name":"James","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Good company

Flex Purchase credit card • 17th September 2025

Lost funds to a broker or blocked from making withdrawals? BSB Forensic.com helps victims recover what’s rightfully theirs quickly and effectively. Report now at BsbForensic.... Lost funds to a broker or blocked from making withdrawals? BSB Forensic.com helps victims recover what’s rightfully theirs quickly and effectively. Report now at BsbForensic. com , for expert support. Read more Read less

{"display":"James","full_name":"James","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Globalinvestigation good company

    Globalinvestigation.com is a trusted recovery company specializing in reclaiming stolen funds from scammers. Their dedicated team provides unwavering support throughout the recovery process. Rely on... Globalinvestigation.com is a trusted recovery company specializing in reclaiming stolen funds from scammers. Their dedicated team provides unwavering support throughout the recovery process. Rely on them for professional guidance on your path to financial recovery. Read more Read less

    {"display":"James","full_name":"James","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    James 17th September 2025
  • 5/5

    Super handy, easy to navigate and set up, very respo...

    Super handy, easy to navigate and set up, very responsive, excellent value for money, its just perfect

    {"display":"Toni C","full_name":"Toni C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Toni C 13th September 2025
  • 5/5

    Exelaint well done thanks for the very useful infor...

    Exelaint well done thanks for the very useful information I have learnt so many new information about investing and return, return and risk taking very well done

    {"display":"Samir F","full_name":"Samir F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Samir F 12th September 2025
  • 5/5

    I've been using Flex for years!

    I've been using Flex for years and it's an absolute lifesaver. The interface is so easy to use and straightforward and the service from the... I've been using Flex for years and it's an absolute lifesaver. The interface is so easy to use and straightforward and the service from the team is brilliant and human too. I feel able to use this credit service and feel fully in control. Read more Read less

    {"display":"Jacob T","full_name":"Jacob T","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1125608.png"}}'s avatar
  • 5/5

    Switched to Monzo this year and have no complaints.

    Switched to Monzo this year and have no complaints. Easy app to use, simple and clear information.

    {"display":"ali_wardy@hotmail.co.uk","full_name":"ali_wardy@hotmail.co.uk","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    [email protected] 5th September 2025
  • 5/5

    It’s easy to invest and keep track of your money.

    It’s easy to invest and keep track of your money. Can have multiple portfolios if you wish, I invest in the adventurous fund only a... It’s easy to invest and keep track of your money. Can have multiple portfolios if you wish, I invest in the adventurous fund only a little a week, £10 every Friday, plus the interest from my savings and any round ups from my spending. It’s easy to do and when I’m able to afford more I will be investing more. Read more Read less

    {"display":"Tomas F","full_name":"Tomas F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Tomas F 4th September 2025
  • 5/5

    Great service so so easy to use and simple steps

    Great service so so easy to use and simple steps

    {"display":"Michael G","full_name":"Michael G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Michael G 29th August 2025
  • 5/5

    I love Monzo!

    I love Monzo! It is exceptionally easy to use, to save or to invest and I will never use any other form of banking/investing because... I love Monzo! It is exceptionally easy to use, to save or to invest and I will never use any other form of banking/investing because of the above. You simply cannot go to any other bank and do what Monzo do. Read more Read less

    {"display":"Kevin D","full_name":"Kevin D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Kevin D 25th August 2025
  • 5/5

    Is very easy to use and good bank

    Is very easy to use and good bank

    {"display":"Ngagne N","full_name":"Ngagne N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Ngagne N 23rd August 2025

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