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My Community Bank : Personal loan reviews

Name: Personal loan
Rating: 4.9 (3219 reviews)

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4.90

Based on 3,219 reviews, last reviewed 27th Dec 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Super quick and easy to navigate, borrowing money ca... Super quick and easy to navigate, borrowing money can be scary this has always felt like a safe space. Reviewed on: 27th December 2025

Latest lowest rating:

1

very helpful and friendly , had no problem whatsoever very helpful and friendly , had no problem whatsoever Reviewed on: 25th March 2025

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About this product

My Community Bank offer personal loans from £1,500 to £25,000.

Loans can be repaid over a term of 12 to 60 months. You can apply for a My Community Bank personal loan online and there are no arrangement fees to pay.

My Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used My Community Bank before, you can also leave a review and share your experience.

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My Community Bank Personal loan reviews (3219)

Excellent customer service and friendly and helpful...

Excellent customer service and friendly and helpful when making a call. Reviewed on: 25th March 2025

Outstanding

They’re are very responsive very quick and understanding and give every customer a unique experience personalised to their needs. Amazing company Reviewed on: 25th March 2025

It was easy to navigate and fill out my application.

It was easy to navigate and fill out my application. Money was received quickly with now issues. Reasonably low monthly repayment amount. Good communication and information provided via email monthly, including repayment reminders. Reviewed on: 25th March 2025

Good , would recommend be aware of high interest rates!

Good , would recommend be aware of high interest rates! Reviewed on: 25th March 2025

Got a loan in seconds.

Got a loan in seconds. Great rates Reviewed on: 25th March 2025

Easy of use

All applications process very easy and clear Reviewed on: 25th March 2025

Friendly and professional company always there to help

Friendly and professional company always there to help Reviewed on: 25th March 2025

Being able to see easily get in touch with customer...

Being able to see easily get in touch with customer service is key and has made it easier to set up good payment and being able to pay off loan with real time evaluation Reviewed on: 25th March 2025

Easy to apply for a personal loan.

Easy to apply for a personal loan. Transparent costs Reviewed on: 25th March 2025

Great Service with some room for improvement

I took out a personal loan with My Community Bank, and the process was remarkably easy and hassle-free. The team was incredibly understanding during a difficult period in my life, showing genuine empathy and support that made a significant difference. Their streamlined approach to loans reflects efficiency and care. However, there’s still room for improvement in their customer service experience. At times, communication felt less attentive and slightly delayed, which could be refined to better meet customer expectations. Overall, I’m thankful for their help and hopeful they’ll enhance their service further. Reviewed on: 25th March 2025

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