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NatWest: Cashback Plus Credit Card reviews

Name: Cashback Plus Credit Card
Rating: 4.43 (66 reviews)

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4.43

Based on 66 reviews, last reviewed 19th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

70%

12%

Latest highest rating:

4

Customer service is knowledgeable and easy to contact. Customer service is knowledgeable and easy to contact. Prodcut is great, widely accepted, rarely had any issues. Reviewed on: 19th April 2026

Latest lowest rating:

1

Worst bank Worst bank I have ever been with, countless problems over the years, happy to leave. Reviewed on: 22nd February 2023

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About this product

NatWest Cashback Plus Credit Card reviews can help you to find out about the pros and cons of the Cashback Plus Credit Card credit card. What kind of features do NatWest customers like? Find out more about the NatWest Cashback Plus Credit Card by reading our trusted Smart Money People reviews. You can also write your own NatWest Cashback Plus Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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NatWest Cashback Plus Credit Card reviews (66)

Versatile banking

Efficient and flexible,gold standard service Reviewed on: 17th February 2023

Credit card

Great card to clear debt and consolidate into one accessible Reviewed on: 31st January 2023

Great rewards

Great company ,always ready to give unbiased and well informed advice Reviewed on: 18th March 2022

great bank and credit card !

Natwest has been my main bank for 12 years...i love my rewards card...would never change. Reviewed on: 3rd September 2021

Natwest blocked my account without prior notice and can't get my money out

Natwest has closed my account without any notice and I'm unable to access my money. Just by text saying they cannot discuss it by phone nor in the branch and that I will receive a letter with the next steps, also saying the letter might take longer to receive. Seeing other reviews and news articles I see it can take up to 60 days to be refunded after you fill in a form. Luckily I didn't have all my savings there I transfered some money from my salary account monthly, but can't believe they could do such a thing and leave people without their money and no explanation. My partner is also from Natwest and has removed all his money and will be closing his account. Reviewed on: 9th July 2020

Misold me credit card

I appleyed for a loan for £1000 but culd not have it so they gave me credit card For £2000. Carer lady looked at it and said I shuld not have bin giving it. Now in DRO threw stepchange to sort it. Reviewed on: 5th July 2020

No overseas call centres

Always contact me if money is moved, they check Reviewed on: 3rd January 2020

Loads of cashback

Natwest's reward account has given me lots of cashback on my bills and shopping, which have really helped with budgeting. I highly recommend it! Reviewed on: 8th June 2019

Credit Card Mobile Banking is awesome

Credit Card Mobile Banking made easy to view the balance and transaction real time. Its having various option to control the card status. Reviewed on: 1st February 2019

Perfect

Brilliant way of earning money on purchases Reviewed on: 13th January 2019

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