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NatWest: Basic Account reviews

4.50
Based on 2,064 reviews, last reviewed 12th Feb 2025
500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Love using the app to keep an eye on my... Love using the app to keep an eye on my transactions Reviewed on: 12th February 2025
Judith Thompson 's avatar
Judith Thompson

Latest lowest rating:

1

Really poor customer service When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money and also havin... Read more Reviewed on: 30th January 2025
Panos Ef's avatar
Panos Ef

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

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NatWest Basic Account reviews (2064)

Great Service

4
Quicker and cooperative staff. Responsible with good behaviour Positive attitude Reviewed on: 24th February 2023

Amazing bank

5
Is the first and only bank I have in the UK and I'm very happy I chose like this. Reviewed on: 23rd February 2023

Easy to use

5
Easy to use at my finger tips whenever I need it Reviewed on: 23rd February 2023

Easy to use application

5
I can easily check balance, transactions complete, credit score and more. Reviewed on: 23rd February 2023

Customer friendly

5
Absolutely superb! Easy to set up and super easy to use Reviewed on: 23rd February 2023

Not very good

2
I would say Monzo is more easily payed out amazing help from then with budgeting NatWest is not very good Reviewed on: 23rd February 2023

Nice friendly

5
Great staff always a pleasure to meet with them Reviewed on: 23rd February 2023

Excellent app

5
Easy to use and navigate through anything you need to find Reviewed on: 23rd February 2023

Satisfied

5
Great service knowledgeable customer experience team 10/10 10 years as a customer. Good Luck Reviewed on: 23rd February 2023

Working together

5
Have been a client of natwest for a number of years the staff have always been great .and genuine people can have a laugh and a joke But also extremely helpful when Dealing with business I do hope they never change because of the ever changing economic climate .xx Reviewed on: 23rd February 2023

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