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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2064 reviews)

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4.50

Based on 2,064 reviews, last reviewed 12th Feb 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Love using the app to keep an eye on my... Love using the app to keep an eye on my transactions Reviewed on: 12th February 2025

Latest lowest rating:

1

Really poor customer service When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money and also havin... Read more Reviewed on: 30th January 2025

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

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NatWest Basic Account reviews (2064)

All good

Everything is good could do with being a littler simpler Reviewed on: 23rd February 2023

Brilliant

The best branch in the world, been with them for 4 years and I ain’t going anywhere. Reviewed on: 23rd February 2023

Brilliant app

Easy to use and navigate through anything you need to find Reviewed on: 23rd February 2023

Outstanding

NatWest service are outstanding, I really Like it Reviewed on: 23rd February 2023

Ease of use

The banking app is user friendly. You can check your account daily, transfer funds, pay for goods and services, higher or lower your payment limits and several more applications to keep your account running smoothly. Reviewed on: 23rd February 2023

Everyday

Quick, easy to use, always available app. In bank services friendly and helpful. Love the paying in machine’s without queuing. Reviewed on: 23rd February 2023

Engaging visit at Wboro branch

Always friendly staff and the coin counter is huge addition to banking system Reviewed on: 23rd February 2023

Exactly what you need

Good app everything’s going good Reviewed on: 23rd February 2023

NatWest, the best Bank on the high street

NatWest has been really the best Bank on the high Street. Always there when needed be it day or night Reviewed on: 23rd February 2023

Account secured

My account secured and never received any scammers calls for bank issues. Reviewed on: 23rd February 2023

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