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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2064 reviews)

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4.50

Based on 2,064 reviews, last reviewed 12th Feb 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Love using the app to keep an eye on my... Love using the app to keep an eye on my transactions Reviewed on: 12th February 2025

Latest lowest rating:

1

Really poor customer service When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money and also havin... Read more Reviewed on: 30th January 2025

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

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NatWest Basic Account reviews (2064)

Fantastic bank

Excellent mobile experience. So easy to to use, very intuitive and all I need in one place. Reviewed on: 23rd February 2023

Great current account

Informative and very easy to use Reviewed on: 23rd February 2023

Seemless experience

Whenever I need to access money, send money to a payee or just need to know some basic bank details I feel I can do that at anytime with no difficulty, shout-out to the UI and UX designers Reviewed on: 23rd February 2023

I love it

My best bank easy to call customer service is very caring and helpful thank you very much Reviewed on: 23rd February 2023

Im in 15 years already

Always happy with this bank . Great customer service and very friendly staff ready for any help. 5* Reviewed on: 22nd February 2023

Excellent security

The app is very up-to-date with security updates, and I am quite confident that I use it . Reviewed on: 22nd February 2023

Banking made simple

Natwest banking app is amazing and so easy to use, also very secure giving peace of mind. Any queries are handled quickly and effectively, though have not had many problems in 4 years of using Natwest. Simply brilliant! Reviewed on: 22nd February 2023

Always helpful

In banks, online and on the phone Natwest are always friendly and always ready to help. Reviewed on: 22nd February 2023

Great app

very easy and helpful I’ll recommend this to everyone in my family and friends thanks Reviewed on: 22nd February 2023

Simple

Feels secure and convenient very easy to use would highly recommend this app to everyone. Reviewed on: 22nd February 2023

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