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NatWest: Everyday account reviews

4.52
Based on 2,123 reviews, last reviewed 26th Feb 2026
1800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Easy to use app, convenient everyday account. Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026
Xenia G's avatar
Xenia G

Latest lowest rating:

1

Frighteningly bad Extremely poor customer service and frighteningly bad to be made promises which never are fulfilled. Reviewed on: 26th February 2026
Mr S's avatar
Mr S

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2123)

Just the ticket

5
The app is all I need, not too busy, clear, easy to view and navigate, wonderful. Reviewed on: 26th February 2023

Easy access to information when you need it

5
Love this app and use it daily to keep tabs on my outgoings. Access to banking services within the app is very easy with clear and concise instructions. Actions carried out via the app like loan applications, payments and quotes happen very quickly and efficiently with lots of relevant and detailed information given. App security seems to be a high priority within the app also, which is reassuring as it demonstrates a willingness to look after customers and their finances. Very impressed overall with NatWest 10/10 Reviewed on: 26th February 2023

Brilliant.

5
Really good friendly service always get what you need. Reviewed on: 26th February 2023

Hands down the Best banking app

5
I love how easy this app is to use. This has obviously been created by staff who really have expertise in this area. The functionality is seamless and allows me to control my money effortlessly! Well Done NatWest!! Reviewed on: 26th February 2023

Natbest

5
I have used many banks over the years but none compare to NatWest. Superb service brilliant app. Wouldn’t bank with anyone else. Reviewed on: 26th February 2023

Natwest has been brilliant

5
Awesome app, easy to bank with and no issues over the past 5 odd years of banking with them. Am also taking a Green mortgage with Natwest soon. Reviewed on: 26th February 2023

Everything I need in one app

5
I have been with Nat West for 43 years, times have moved on since then but using the banking app is so useful and so simple to use on my phone… love it Reviewed on: 26th February 2023

Excellent

5
Basic bank account with Nat west easy to manage on line and app easy to use feels secure to use. Lucky enough to have a local branch still and staff are always helpfull Reviewed on: 26th February 2023

Great app, easy to use

5
The NATWEST banking app is great. It's easy to use and does exactly what I need. Reviewed on: 25th February 2023

Brilliant easy to use app

5
I bank with a few banks & Natwest have to most simplest banking app to use. Why make it complicated. Reviewed on: 25th February 2023

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