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NatWest: Rooster card reviews

Name: Rooster card
Rating: 4.93 (16336 reviews)

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4.93

Based on 16,336 reviews, last reviewed 29th Mar 2026

290200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Retail bank has always given solid experience, howev... Retail bank has always given solid experience, however the children’s rooster card included for free is an excellent product that really helps to buil... Read more Reviewed on: 29th March 2026

Latest lowest rating:

1

Happy Always helpful and friendly, easy to deal with Always helpful and friendly, easy to deal with Reviewed on: 16th April 2025

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About this product

NatWest Rooster is a kids debit card and app to help your child learn money management skills.

Set spending limits, add money easily and get spend notifications with this prepaid children’s bank card from NatWest. Existing customers get access to Rooster for free.

NatWest Rooster reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Rooster card reviews (16336)

Helpful staff when needed always solve problems ther...

Helpful staff when needed always solve problems there and then Reviewed on: 3rd March 2026

I’ve not had much dealings as I use the online app t...

I’ve not had much dealings as I use the online app to top up . I’ve never had to call customer services and have even ordered a new card without having to talk to anyone . Such a simple process and cheaper than other children’s cards we have had in the past Reviewed on: 3rd March 2026

Great bank

I have been with Natwest bank since I was 18, I am now 58. I have always had great customer service. Highly recommended. Reviewed on: 3rd March 2026

Easy to use, work well with my son

Easy to use, work well with my son Reviewed on: 3rd March 2026

Rooster is great for my kids, I can track their spen...

Rooster is great for my kids, I can track their spends, add money and even better it’s free because my mortgage is with Natwest! Reviewed on: 3rd March 2026

Easy to use and keep track of spending, customer ser...

Easy to use and keep track of spending, customer service quick to reply to queries Reviewed on: 3rd March 2026

Apart from one time when my girl was out and couldn’...

Apart from one time when my girl was out and couldn’t use it. We had to delete and re download it. It’s been a great help. Love drip feeding her birthday money. Reviewed on: 3rd March 2026

Family friendly

Quick easy to set up and ideal so kids can learn about money and usage Reviewed on: 3rd March 2026

Great thanks

Always a good service, lots of information for you to read Reviewed on: 3rd March 2026

Ease of use with peace of mind

I hold a dew accounts including a Rooster one for my daughter.. To have a safe and user-friendly App makes the important financial transactions a lot simpler at the same time giving a peace of mind. Customer service is excellent. Reviewed on: 3rd March 2026

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