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NatWest: Rooster card reviews

Name: Rooster card
Rating: 4.93 (17655 reviews)

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4.93

Based on 17,655 reviews, last reviewed 23rd Apr 2026

412600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

The App is very good. The App is very good. Easy to use. Reviewed on: 23rd April 2026

Latest lowest rating:

1

Happy Always helpful and friendly, easy to deal with Always helpful and friendly, easy to deal with Reviewed on: 16th April 2025

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About this product

NatWest Rooster is a kids debit card and app to help your child learn money management skills.

Set spending limits, add money easily and get spend notifications with this prepaid children’s bank card from NatWest. Existing customers get access to Rooster for free.

NatWest Rooster reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Rooster card reviews (17655)

A great app and account to teach children the value...

A great app and account to teach children the value of money and a positive reward and how it can be earned. Reviewed on: 21st February 2024

Great card , my daughter is very happy with her debi...

Great card , my daughter is very happy with her debit card Reviewed on: 21st February 2024

Rooster for children is amazing.

Had a current account for years and recently added two Rooster accounts which have been amazing for my children Reviewed on: 21st February 2024

Both parents and kids love this account and app

From setting up an account, to asking some questions along the way - the customer services have been brilliant. It was a refreshing change to my old bank. I love the easy to use App and my children find it really easy to use. They enjoy the fact they can create pots and save for different things as well as have a card to pay for their own things - gives them great responsibility. It is easy to manage the parent side of things and update their accounts when needed as well as adding another parent to the account too. Reviewed on: 21st February 2024

I have banked with NatWest from being a child ,I lov...

I have banked with NatWest from being a child ,I love the easy access of online banking ,I also love the rooster app for the kids it's easy to use and they can also save with it x Reviewed on: 21st February 2024

Good for kids to develop financial literacy.

Good for kids to develop financial literacy. Lovely looking app Reviewed on: 21st February 2024

Staff be it in person or at branch are always helpfu...

Staff be it in person or at branch are always helpful, knowledgeable and polite Reviewed on: 21st February 2024

Well executed app & full transparency

Well executed app, full transparency and control over child's spending, saving and debit card usage. Reviewed on: 21st February 2024

Great customer service

Always get a helpful response from customer service and apps are easy to use Reviewed on: 21st February 2024

Some gems but inconsistent customer service

When I first opened the account I spoke to a few NatWest employees who didn’t have a clue what Rooster was! Overall in my dealings with NatWest there are some excellent team members but also it’s inconsistent and some seem clueless about their role and their organisation. Rooster is a great idea but employees need training on it! Reviewed on: 21st February 2024

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