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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8788 reviews)

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4.89

Based on 8,788 reviews, last reviewed 26th Aug 2026

5% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Senior Saver account I opened a Senior Saver account which was handled in a logical, clear manner. Alternative options were explained. Reviewed on: 26th August 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8788)

Went in to look at my saving to maximise my return g...

Went in to look at my saving to maximise my return going forward. Renata Warner talked through all my options and implement them immediately. Excellent customer service Reviewed on: 13th June 2025

Reply from Newbury Building Society Thank you for taking the time to leave feedback John, we do appreciate it and will share your comments with Renata, who will be so pleased to read them. Response date: 13th June 2025

Hazel was excellent went through all the options wit...

Hazel was excellent went through all the options with me, gave confident advise & just generally extremely helpful & nothing felt like too much trouble, very rare these days. Reviewed on: 2nd June 2025

Reply from Newbury Building Society Thank you for taking the time to leave feedback Hazel, we do appreciate it and will share your comments with Hazel, who will be so pleased to read them. Response date: 3rd June 2025

In branch service review

Members of staff always happy to help their customers. Reviewed on: 31st May 2025

Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025

In branch service review

We had a savings appointment with Jack, he was very helpful and informative. Reviewed on: 31st May 2025

Reply from Newbury Building Society Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Jack made such a positive impression. We'll be sure to pass your feedback along—they’ll be delighted to hear it! Response date: 5th June 2025

In branch service review

I would change nothing - everybody is very helpful and friendly. Reviewed on: 31st May 2025

Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025

In branch service review

Very professional and extremely helpful. Reviewed on: 31st May 2025

In branch service review

We were served by a young cashier in training , Very polite. Reviewed on: 31st May 2025

In branch service review

Good customer service, very welcoming - would be good to have a coffee machine. Reviewed on: 31st May 2025

In branch service review

Really helpful , efficient and friendly. Reviewed on: 31st May 2025

In branch service review

I received excellent service Lauren was polite, professional and friendly. Reviewed on: 31st May 2025

Reply from Newbury Building Society Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Lauren made such a positive impression. We'll be sure to pass your feedback along—they’ll be delighted to hear it! Response date: 5th June 2025

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Newbury Building Society: Savings reviews

5% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8788)

Went in to look at my saving to maximise my return g...

Hazel was excellent went through all the options wit...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Review Newbury Building Society: Savings now

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