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Newbury Building Society: Savings reviews

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4.88
Based on 8,714 reviews, last reviewed 30th Apr 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Love being able to deal with a real person, in this... Love being able to deal with a real person, in this case Samantha. Thank you! Reviewed on: 30th April 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8715)

In branch service review

5
They were prompt with appointments and nice with other customers and us. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
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Newbury Building Society

In branch service review

4
The staff were very friendly and helpful and efficient. Especially Ella in Andover who dealt with us. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Ella made such a positive impression. We'll be sure to pass your feedback along—they’ll be delighted to hear it! Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Like real people. Like passbooks, like products are available in store, not only online. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
My mum saves money because she cant here easy. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Lovely staff and friendly and polite. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Customer service and easy of having a book face to face interactions. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Business conducted quickly and efficacy by friendly staff. Accessible and local. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Faster processes when attending branch. System always seems slow. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your honest feedback. We're sorry to hear that your experience didn’t meet expectations. Please know that we take your concerns seriously and will be looking into the issue to ensure it’s addressed appropriately. Your input helps us improve. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
I like the personal experience rather than online processing. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Really helpful with all enquires. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

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