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Newbury Building Society: Savings reviews

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4.90

Based on 8,748 reviews, last reviewed 22nd Jun 2026

54% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

7%

1%

0%

0%

Latest highest rating:

5

Very helpful ladies in the branch who helped me make... Very helpful ladies in the branch who helped me make an appointment then an excellent amount of advise whilst at appointment Reviewed on: 22nd June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Newbury Building Society Savings reviews (8748)

In branch service review

5

It is convenient to have a local branch in which to conduct savings activities. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

I like having a branch and being able to talk to a person. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

All good, except not allowing myself and my wife to have online access to our account. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Good in-branch service. Good online transactions. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Excellent - friendly and efficient service. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

I appreciate that NBS still has branches open where finances can be discussed with the staff in person. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

It was quick and easy to create an account. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

The staff were very helpful and explained everything fully. A pleasant experience. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Lovely welcoming and helpful service from Holly. Explained everything fully and answered all my questions. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

5

Service in branch is excellent but for some reason have never managed to to get onto internet banking. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

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