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Newbury Building Society: Savings reviews

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4.88
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8681)

In branch service review

5
Always an efficient, friendly and helpful service. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Great and professional service. Many thanks. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback for us, we do appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Interest is paid monthly, which is very important as I am a pensioner. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback for us, we do appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

4
Small, intimate branch. Friendly, helpful staff. But it would be better if the front desk staff were trained some more. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback for us, we do appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Always a friendly welcome by all staff. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback for us, we do appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
The Newbury has some good member benefits and services. The reference payee is a helpful service. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback for us, we do appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
It is a relief to speak to a friendly person face-to-face. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member

In branch service review

5
Always friendly staff, very helpful and knowledgeable. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member

In branch service review

5
The team is always really friendly which is great. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member

In branch service review

5
In-branch - face-to-face contact is a big plus. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member

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