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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8722 reviews)

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4.88

Based on 8,721 reviews, last reviewed 8th May 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

Opening a new Savings Account.

I would like to thank Mr Tarandeep Singh, the Customer Service Advisor. He was very helpful, thoroughly professional & helped me choose a suitable Account. Reviewed on: 9th August 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it and will share your comments with Taran, who will be so pleased to read them. Response date: 12th August 2024

Helpful staff at my branch.

I needed an appointment urgently and a member of staff made time for me without an appointment. The person was polite, friendly and knowledgeable b Reviewed on: 3rd August 2024

Reply from Newbury Building Society Brilliant! Thank you for taking the time to leave us this positive review. Response date: 5th August 2024

Everything achieved most efficiently.

Everything I wanted to achieve during my in-branch appointment was transacted very efficiently. Reviewed on: 2nd August 2024

Reply from Newbury Building Society Great to hear! Thank you for reviewing us, Judy. Response date: 5th August 2024

Staff friendly and very helpful.

Staff friendly and very helpful. Deposited money straight into new account. only downside is time taken to receive letter of introduction, so I can deposit more money Reviewed on: 2nd August 2024

Reply from Newbury Building Society Thank you for your review, Tony! We're glad to hear about your positive experience. We're always trying to improve, so will pass your comments about the letter of introduction on to the responsible team. Thank you. Response date: 5th August 2024

Chloe was very helpful in the Hungerford branch and...

Chloe was very helpful in the Hungerford branch and provided me with good advice and help Reviewed on: 2nd August 2024

Reply from Newbury Building Society Thank you for your review, Helen! Chloe will be very pleased to hear your feedback. Response date: 5th August 2024

Very good service..

A very good service received when opening a new account. Reviewed on: 2nd August 2024

Reply from Newbury Building Society Thank you for your great review, we appreciate it! Response date: 5th August 2024

In branch service review

Opening a savings account; informative and efficient. Reviewed on: 31st July 2024

Reply from Newbury Building Society Thank you for your review. Response date: 5th August 2024

In branch service review

Straightforward advice explained well. Also very efficient. Reviewed on: 31st July 2024

Reply from Newbury Building Society Brilliant. Thank you for leaving us a review! Response date: 5th August 2024

In branch service review

We both felt very comfortable with Rachel, she explained all the different account, also very friendly. Reviewed on: 31st July 2024

Reply from Newbury Building Society Thank you for your feedback - we're so glad to hear you had a brilliant appointment with Rachel. She will be delighted to hear your comments! Response date: 5th August 2024

In branch service review

Rachel was exellent explaining the option with better interest. Reviewed on: 31st July 2024

Reply from Newbury Building Society This is great to hear - thank you. We will be sure to pass your comments on to Rachel! Response date: 5th August 2024

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Newbury Building Society: Savings reviews

80% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8722)

Opening a new Savings Account.

Helpful staff at my branch.

Everything achieved most efficiently.

Staff friendly and very helpful.

Chloe was very helpful in the Hungerford branch and...

Very good service..

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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