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Newbury Building Society: Savings reviews

4.88
Based on 8,682 reviews, last reviewed 21st Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026
Jeffrey W's avatar
Jeffrey W

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8682)

In branch service review

5
Would you please advise members of lower interest if they reduce balance below Reviewed on: 31st May 2024

In branch service review

5
Like the personal service with very pleasant, helpful people. Reviewed on: 31st May 2024

In branch service review

5
Online application could be added. Reviewed on: 31st May 2024

In branch service review

5
Tina was polite and courteous, nice service. Reviewed on: 31st May 2024

In branch service review

5
Staff are always extremely helpful and friendly. Reviewed on: 31st May 2024

In branch service review

5
The staff are very friendly and helpful - keep it up. Reviewed on: 31st May 2024

In branch service review

5
Paula in Newbury was fantastic and very friendly and helpful. Reviewed on: 31st May 2024

In branch service review

5
Have always done business with Newbury and I am very happy with the service. Reviewed on: 31st May 2024

In branch service review

5
ISA transfers out can take many months as NBS is not a bank! - Issue from 2 years ago. Reviewed on: 31st May 2024

In branch service review

5
Appointment was available and I was able to speak to a real person. Reviewed on: 31st May 2024

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