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Newbury Building Society: Savings reviews

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4.88
Based on 8,723 reviews, last reviewed 12th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent easy process. Excellent easy process. Nothing was to much bother. Really happy Reviewed on: 12th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8724)

In branch service review

5
Everything, especially the banter with the NBS crew, is great. Reviewed on: 31st May 2024
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In branch service review

5
Friendly, helpful staff. Kept up-to-date with information etc. Reviewed on: 31st May 2024
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In branch service review

5
Friendly, helpful staff. Kept up-to-date information etc. Branches in many towns too. Reviewed on: 31st May 2024
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In branch service review

5
Opened a fixed rate bond for 1 year. The advisor was very welcoming and explained everything clearly. Reviewed on: 31st May 2024
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In branch service review

5
Friendly and attentive customer service. Patient and very helpful, very good. Reviewed on: 31st May 2024
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In branch service review

5
Dealt with efficiently but did have to wait a while for an appointment. Reviewed on: 31st May 2024
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In branch service review

5
Treated like a customer and not a number. Any chance of your AGM info? Would like more monthly interest options. Don't get too big! Stay mutual. Reviewed on: 31st May 2024
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In branch service review

5
Nice personal service and a good explanation of products and was given very good advice. Reviewed on: 31st May 2024
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In branch service review

5
Always very friendly and efficient and helpful. We shall miss you when we move house. Reviewed on: 31st May 2024
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In branch service review

5
Helpful. Sorted my needs out and new account opened. Reviewed on: 31st May 2024
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